The entire property is very, very clean. Anything you need is within walking distance. There’s a nice walking path. The trees were wonderful, the parking spaces were wide, the exercise room looked over the street and walking path, so there was always something or someone interesting to look at. The rooms were exemplary in their spotlessness, they smelled clean, had good natural lighting, were very quiet, and had very, very comfortable beds, so important after hospital and medical appointments. The common area between the lobby and the bar/breakfast area was a great place to lounge in, play games, or eat a snack. The gas fire gave great ambience. The breakfast was phenomenal! Happy sigh! I have never seen such an offering for a complimentary breakfast. They had eggs, scrambled and hard boiled, meats, apple cinnamon waffles with so many toppings to choose from. Salsa, cheeses, syrups, fruit, oat, almond, soy and regular milks, scones, carrot cake muffins, gluten free options, already hot oatmeal with 9 to 12 toppings just for that. I loved everything. But for all of the wonderful things this property had going for it, its true treasure is the people who work there. Every person that I spoke with, from the maids, the waitresses, to the hosts at the front desk, was friendly, personable, helpful, and genuinely happy. I didn’t catch everyone’s names, but Thomas, James, Sean, Conner, Lydia, and John were all stellar. Thank you to each of you for making our stay more pleasant that I had ever experienced in a hotel before.

The hotel is a little tricky to get into and get out of, but not terrible, and like many in the area, they charge for parking

The entire property is very, very clean. Anything you need is within walking distance. There’s a nice walking path. The trees were wonderful, the parking spaces were wide, the exercise room looked over the street and walking path, so there was always something interesting to look at. The rooms were spotless, smelled clean, had good natural lighting, were very quiet, and the beds were very, very comfortable, important after hospital and medical appointments. The common area between the lobby and the bar/breakfast area was a great place to lounge in, play games, or eat a snack. The gas fire gave great ambience. The breakfast was phenomenal! Wow! I have never seen such an offering for a complimentary breakfast. They had eggs, scrambled and hard boiled, meats, apple cinnamon waffles with so many toppings to choose from. Salsa, cheeses, syrups, fruit, oat, almond, soy and regular milks, scones, carrot cake muffins, gluten free options, already hot oatmeal with 9 to 12 toppings just for that. I loved everything. But for all of the wonderful things this property had going for it, its true treasure is the people who work there. Every person that I spoke with, from the maids, the waitresses, to the hosts at the front desk, was friendly, personable, helpful, and genuinely happy. I didn’t catch everyone’s names, but Thomas, James, Sean, Conner, Lydia, and John were all stellar. Thank you to each of you for making our stay more pleasant that I had ever experienced in a hotel before.

The hotel is a little hard to get into and out of, but isn’t too terrible, and like many places in the area, they charge for parking.

The room in general was great. Always quiet, clean, and the front desk are always there to help and are really friendly. This is our third stay, and I am forever loyal to this hotel. Seattle Children Hospital discharged my son early and the hotel did not charge a fee for canceling that same day as other hotels do.

The only dislike was the sofa bed. Perfect size but the mattress was not that comfortable. I know these sofa beds are not met for confront so I'm not making a big deal out of it, just saying this for future customers.

room was very comfortable, clean quiet and bigger than we'd anticipated. all staff we interacted with at desk, breakfast and in halls were friendly, helpful and nice. location was very convenient to UW campus and accessible to restaurants, downtown, etc.

More fruit/vegetable options at breakfast. whole apples and oranges are available, but not easy to eat

We had to make some unusual rooms changes, length of stay and accomadations due to my scheduled cancer surgery at UW medicine. Everything was taken care of as promised with minor complications and great staff and management assistance. I was not allowed to eat during stay but the breakfast and dinner room was wonderful for my niece and her husband. They truly enjoyed.

Sorry, no complaints. It was a 10 all the way. Im home now and doing very well..

The breakfast offered had a large variety of food and drinks to choose from, so great for anyone! The beds were very comfortable, and the front desk staff offered excellent customer service! Fantastic location near many eateries and shops, and we even found a nice playground for our kids a few blocks away from the hotel.

The one thing that wasn’t so good was the very strong smelling carpeting in the rooms that smelled like chemicals or a very strong adhesive.

Because of limited time, we were unable to stay for breakfast but managed to get yogurt, hard boiled eggs and a couple of bananas to go. Very good and much appreciated!

Think the parking was overpriced. We try to stay at places with free parking and this time, couldn’t find one with the location we needed. And the additional taxes that Seattle charges for hotel stays are always more than expected.

I wasn’t expecting much when I booked it, but was pleasantly surprised. It was very clean, despite being an older building. The breakfast was amazing. The beds were super comfy, the ac was great. They had Aveda toiletries. The are not trying to cut corners in anyway, which so many businesses are doing lately. We went on an extremely busy weekend, and most hotels were sold out. It must have been at capacity- but the service and staff were great. I also loved that it was close to an amazing outdoor mall with little concerts, restaurants and great shops!

Paying for parking

I liked the room, beds were comfortable, bathroom was nice also. I enjoyed having a free continental breakfast every morning.

I didn't like that the restaurant was closed and there was no bar. I also was disappointed that there was no room service. In the advertisement you said that you had a coffee bar with a barista, but there was none. It also said that you had kitchens in your hotel rooms, but when we got to the room there was no kitchen. So I would check your advertising page if I where you.

The breakfast was good, nice variety. Room was dark, quite, clean and comfortable. Nice water pressure in the shower. Good location, lots of things in walking distance or near by.

Maybe it's a big city thing, but paying extra for parking. I am not used to that. It's a basic room with 2 queen beds,even though it was nice, but not worth almost 300.00 with taxes and a little over for parking.