My stay was straight after the cyclone so obviously not all the facilities were working. The stay was brilliant considering the challenges they had regarding lack of food, water etc. The island had its own generator so we were fortunate. I was treated extremely well by the management and staff.

Many hotels and resorts in the Pacific fail to keep their maintenance up and Hideaway is typical of this...no worse and no better. Personally it does not bother me that much but great snorkelling destination in places like the Philippines offer much better value. Owners of such resorts in Vanuatu need to move fast on this before they start to lose business.

We spent our 20th wedding anniversary here as this is where we had our honeymoon. The location is great. Stella & the staff at Hideaway are so friendly & very helpful. The restaurant has lovely food. The snorkelling was great, unfortunately the coral reef isn't as good as it used to be. But if you head out a bit, it's fantastic. Our room was very clean & comfortable. The resort definitely needs a revamp, apparently the sale to the new owners hasn't done it any favours. No idea what they are doing with the walls they building at waters edge, & the pool? Definitely need the stairs back with the railing to enter & exit the water. I would definitely go back. Would be great too for day trips!

Shame the owners don't fix up the resort. Such a lovely island that could be so much better.

The location is amazing and staff were so accomodating and friendly, I could not fault them. The reef is beautiful and hiring gear is so easy. We also went scuba diving with Dell and he was amazing. All staff were. Room was great for the price we paid and having a private beach entrance and small garden was a treat! Felt like your typical island living

Breakfast is not included and not really worth paying extra for. An unnecessary additional cost for cereal and bread. This is a management thing though, staff made up for this with their smiling faces and warm welcomes. Rooms don’t have aircon which is fine if you can handle the heat

Great location for a relaxing holiday. Short bus ride to the city. However, don't pay too much for the public buses. A ride should not cost more than 150 to 200 VT to the city. Hot showers are available. Lots of activities are offered or can be arranged. Great for snorkelling (compared to Tanna though most corals of the house reef were dead, which made it easy to see the plenty and colourful fish).

The ferry to the mainland runs very frequently but expect to wait for a bit at times. The diving prices were roughly 50% higher than stated on the website, I decided not to go diving and went for snorkelling instead. Be prepared for a 3% surcharge if you pay by card. Most of the beach is coral - not sand.

Excellent snorkeling location and boat service is quick and efficient if you need to go back and forth. Staff is friendly and very helpful. The island is very unique and relaxing. The shared bathrooms are ok. Rooms are beautiful with nice amenities. Dinner was excellent. Only 15 mins from the airport. Plenty of buses to/from Mele.

Breakfast needs improving. It was less than basic. No hot water showers. One of the shutters in my room needs attention.

Lovely staff that go above and beyond. We stayed in the 1 bedroom ocean facing 200m2 apartment which had a deck and the spaciousness was fantastic. Aircon was great too. The reef out front is great to snorkel.

We booked specifically so our kids could do a Padi course but when we arrived were informed they would need to travel into town with another scuba place because they were no longer PADI affiliated. We were already certified so could dive there (and enjoyed the diving and the team there) but it was enough of a hassle that one of our kids decided not to get certified which was disappointing. Also the food isn’t great so you might want to consider self catering at least some of the time.

The location is spectacular. The snorkelling is the best I've ever seen. We had a beach front bungalow, and it was very spacious and worth paying extra for. Many afternoons reading on the hammock were had. The staff were also lovely and very helpful and the food is actually really good! The hotel has recently changed management, and they are working hard to spruce up the property.

It was disappointing that the continental breakfast wasn't included in the price, and that it was 1000 VUV per day for some cereal and toast (no fruit or pastries etc). We ended up paying extra for a cooked breakfast each day, and it was delicious.

The location is fabulous and being able to swim on the reef straight in front of our room was great . Food was limited in choice but delicious.

It’s old and need of a lot of refurb

I enjoyed the location, the morning breeze and superb helpful staff. The rooms and beds were comfortable, quite and wonderful. It is a place to go to for relaxation after a long hard week of work not only for foreigners but also for local tourist.

Friendly staff, got an upgrade to a private room instead of dorms. Food was delicous, breakfast was oke. Snorkel area in front of the resort was very chill. Nice location, resort on a seperate island. but there is a boat going continously and easy to take a bus to the city centre. Happy to stay here!

Not really, dive shop was not ready but should be now.