The hotel has been in operation for a few years but surprisingly it looks brand new. The room we booked was a Deluxe Room, the price was very reasonable, including breakfast. The room was spacious, beautifully designed, with attention to detail. The bathroom was large and fully equipped, modern. The bed and pillows are comfortable. The staff were friendly and professional. The breakfast was plentiful. We had dinner and coffee in Rex Restaurant, everything was great. We just happened to pass by and stayed for 1 night on our business trip but we really liked this hotel. Next time if we have a chance to return to Dong Hoi (Quang Binh), we will definitely stay at Rex.

Nothing

Room is bigger from my expectation equipped with balcony. Classic interior since lobby entrance. Hotel staff are so welcome and able to speak in English.

Corridor lamps at 3rd floor in front of lift elevator were light off as felt so creampy. Lobby area was felt so hot in the morning while AC might be turned off even fans were provided as not comfortable to stay at lobby more longer. Lift elevators were too slow as we have to wait longer only went to take breakfast or down to lobby.

Best breakfast I've had in Vietnam - loved the Rice Ball Doughnuts. Excellent room, wi-fi decent enough though did slow down in the evenings. Nice to be away from the main drag, for a change, with none of the fancy restaurants. Beach is accessible enough by scooter or taxi. Staff were great. Nice church nearby, walk along the river. Was good for a few days. Sad to leave.

Laundry service prices were prohibitive - (I walked to a laundry about a 15/20 minute walk away although they just threw everything in a bag without even folding it). Internet slowed down awfully in the evenings but managed to stream a movie earlier.

Very comfortable bed!! Super nice Spa-Team and good massages. The breakfast buffet and quality of the food in the restaurant was very nice too (even though there could have been more and clearer vegetarian options). Very quiet and well equipped room. The staff was very friendly. The gym is nice for some training.

Many services were not available or only limited due to off season (only one of 3 restaurants was opened - only starting from 19.30 in the evening. Quite some dishes from the menu were not available. The bar was closed much earlier than officially stated). There was no welcome drink and no indoor pool (only outdoors and very cold!). We found a cockroach in our room and the bathroom-floor was dirty when we arrived. The location is quiet, but not very interesting (quite far from beach and interesting city centre). The laundry service was too expensive considering the quality of the service.

The hotel is lovely, clean, well run, comfortable. Staff at the arrival and reception were exceptional, so helpful and friendly. Cannot praise them enough. Room was superb, instant hot water for shower, ac working, absolutely as advertised. Would have no problem recommending to anyone.

The hotel is slightly out of the centre with not a lot of local shops or restaurants around it. There is a bar, it is not an established formal facility which, for a hotel of this stature, i think would enhance the guest visit. The bar is run as an ad hoc facility, although the reception staff were very attentive to those who used the area. Not sure the spa staff understand what is being asked of them, gave up trying to use the facilities.

The hotel property was excellent! It offered clean and comfortable rooms, great amenities, and friendly staff especially Thuy Tien the receptionist. The location was convenient, making it easy to explore the surrounding area. The service was outstanding, with quick check-in and check-out, and the staff went above and beyond to make sure every need was met. Overall, it provided a relaxing and enjoyable stay—highly recommended!

I like everything.

Our room was a very good size and was very clean upon our arrival. The hotel is very well decorated and all amenities provided were clean. We ate in the restaurant on each night of our stay and our food was always nice and the staff very friendly. The hotel is a very good location if you are looking to do day trips to explore the caves.

Although not a problem for us, the karaoke can be heard in the rooms, and if being used in the evening may disturb if you want an early night.

Very fancy foyer. HUGE rooms. Good views. Nice buffet breakfast with lots of western options. Location seemed a bit out of the way, we were definitely rare sight (multigenerational Caucasian family travelling), staff did not have much English but Google translate ok. Think it may have been more of a conference/work hotel. Pool was good.

No towels for the pool. Restaurant not open for lunch, bathtub broken (but they did offer to move us to another room, we declined as was only 1 night)

This was one of the best stays we had in Vietnam. It's a pity that we were there only for a couple of hours in our way to Phong Nha. Breakfast was good, buffet with lots of variety. Beds were incredibly comfy. And the whole room was spacious and charming. Bathroom and shower were really clean and luxurious!

Nothing at all. We didnt have any issue with karaoke as other people complained about.

Incredible value for money, we paid $22 p/n. Bed was huge and comfortable, room was huge, bathroom was lovely. Went down for a drink in the ‘bar’ which wasn’t really a manned bar, we had to ask someone from reception to find someone to make a drink for us, but the cocktails were nice once they came.

The area is in development so we were happy just to be staying one night as it’s a little soulless but it’s great for access to the train station.