We had a lovely stay in the Novotel in beautiful Halong Bay and I can thoroughly recommend this hotel to the maximum. What is so special about this hotel is the location; Halong Bay is beautiful and the views from the bedrooms are stunning, overlooking the bay packed full of interesting features such as the cable car towards Tuan island and beyond. It so pretty when it is all lit up at night. The Bay is filled with thousands of rocks and small islands which jut up from the sea and are covered with green forestation; it is a unique and breathtaking sight and the views are spectacular from the bedrooms. There is a nearby beach which is also very beautiful with palm trees providing shade and shelter. In addition the staff are very friendly, kind, helpful and welcoming and did everything that they could to ensure that we had a lovely stay in the hotel. I had a problem with establishing a WiFi connection at one point but one of the staff was so helpful in ensuring that he found a solution to the problem which I am very grateful for. I hope I may return to Halong Bay one day and discover and explore more of this unique and beautiful part of the world; thank you very much Novotel team.

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Room size lovely , nice room with lovely big bed really comfortable for me I also really liked the location of the hotel and the gym

I did book it do I could use the pool but a great big concept put there for a wedding and new year cel generations meant I couldn’t use it all which was the main reason I chose the hotel

The view was great. I got late check-out at a discounted price, not too bad.

I was "upgraded" to the beach view but it turned out it was right in front of an open-air club of sorts. This meant the music was so loud I could not sleep until past midnight. On top of this, the a/c system was extremely loud.

Pool area is nice, but a little outdated. Staff came and I could order directly from the pool site. Rooms were nice and clean - but no chairs on balcony to sit on. And it was quite dusty on the floor. Breakfast was closed, but we could order a la carte. Not far from beach.

It's far away from the "centre". Shady roads nearby, just stick to the main road.

The view of Halong Bay from the hotel is incredible. Staff are lovely. Great to have a pool and gym. We used both every day

Unfort there is a sound system on the beach which is loud but the hotel provides ear bungs and we got used to it. It would be perfect without this. We still stayed a week and wd return

Breakfast was excellent with nice spread, Rooms were spacious and comfortable, I had not used the pool, but good location and view.

Music from the Beach front Club is loud and annoying.

Swimming pool and fitness center is more than adequate. Rooms are spacious, with comfortable beds, Staff are very courteous n obliging

the balcony doesn’t come with chairs. The blaring music from the beach promenade every evening is quite annoying.

this is Novotel at its best and in style. The upgraded bay view room was immaculate. there is a stylishness about top tier hotels and Novotel Halong Bay is no exception.

It would be hard to fault but the bar fridge failed. a repairman was there in minutes to remove and replace.

The hotel view is good, straight to the sea and close to Sun park

The sound from beach bars is so loudzy at night, only off after midnight. If you look for a quiet place to stay then this hotel is not the choice

I don’t usually right reviews but I just wanted to thank everyone at the hotel Especially (Thun ) who went out of her way to help me All the staff was pleasant and spoke good English (which was nice) Food was lovely very clean and comfortable rooms Location was great Amazing view from balcony

No complaints at all