- Clean, new and nice room, confortable bed, spaciuos bathroom. - helfful staff

- the hotel located in a small alley that taxi couldn't reach, we have to walk about 300m to the hotel. - it was raining hard that day and the alley turned into a river, it's quite difficult to get to the main road.

Clean, modern, excellent breakfast, lent us umbrellas, large shower separate to rest of the bathroom facilities, excellent price

The location was great with easy access to Old Quarter, but didn’t feel like it opened directly upon its streets, like some of the other hotels I was considering. The room was great - so clean, comfortable, spacious, and comfortable. The staff were so friendly as well and made my solo stay so pleasant.

The AC vents in the room blow directly at the head of the bed - if there’s some way to reposition them so that the draft doesn’t land directly on your head while sleeping, that would be ideal. I had a slight cold when I arrived and I don’t think the draft helped :(

We really enjoyed our stay, and would very happily come back again. The staff were incredibly friendly and helpful, the room and bathroom were both very spacious, clean and comfortable. It was also quieter than I thought it would be. We had a great night's sleep. There were also quite a few vegan/vegetarian breakfast options, and my noodles were delicious! Would recommend.

It didn't worry us at all, but our room was to the side of the elevator, so we had to go up 1 flight of stairs. It was easy enough for us, but if you find stairs challenging, I suggest checking your room is serviced by the elevator.

The Marigold Hotel Hanoi is a lovely accommodation option for anyone visiting Hanoi. Located in the heart of the city, it offers easy access to many popular attractions and landmarks, as well as a wide range of dining and shopping options. The hotel itself is beautifully designed and well-maintained, with comfortable and spacious rooms that are equipped with all the modern amenities you could need. The staff is friendly, attentive, and always willing to go above and beyond to ensure that guests have a pleasant and memorable stay. Overall, the Marigold Hotel Hanoi is a fantastic choice for anyone looking for a high-quality, comfortable, and convenient place to stay in Hanoi.

I loved my stay here! Great value for a super clean and comfortable room (the beds especially were so comfy, I slept so well), yummy breakfast that had great variety, and kind and helpful staff. Great, central location. Not a ton of other hotels in the vicinity, but still walkable distance to many other things. I felt like I should have been paying 3-4 times as much money as I was for as nice of a room I was getting. 10/10 would recommend.

The location was like an 8/10, not a 10/10 but that is really the only thing that I wouldn't give a 10/10 to for this hotel.

The welcoming staff helped me in English with transportation, a SIM card, rescheduling, and street food advice on my first trip to Vietnam, always available in-person and on WhatsApp. My room was upscale and quiet. This was leisure travel, but I could easily work here next trip. The bathroom was amazing too. The location is Old Quarter by Long Bien bridge. I took bus 86 to and from the airport.

Breakfast not served here as expected, and terrific street food and coffee places all around much better than typical hotel food, plus front desk advice for places to eat and snacks in the room

The bed was so very comfortable! The staff are amazing! They quickly and easily booked a bus for Ha Gaing, and even sent someone to buy 2 kilos of the coffee they serve for breakfast, as we liked it so much and were on a very tight schedule and didn't have time to go buy for ourselves. Don't let the small alley way entrance scare you off! Big windows but not much of a view, even so, and I'm big on natural light, this hotel is a great place to stay when in Hanoi! Great Pho breakfast and Western options as well.

Despite not having a window, the room felt fairly spacious and comfortable. The bed and pillows were fantastic and the TV had many channels so it was a great place to retreat when you need a quiet place to escape to. The bathroom was also very clean and well equipped. Another guest in a different room returned late with friends, left their door open and partied with cigarettes. We called the reception and they took care of it very quickly.

Some Q&As said there was a cafeteria and the book in the room said there would be breakfast served starting early in the morning. Unfortunately there was no breakfast which was disappointing. Also the guests who were smoking with their door open caused a problem for us because it filled our room with that smell and since there are no windows, it was impossible to air it out. However, all in all it was a superior night’s stay compared to more expensive places in the area. The only real downside is the location which is not as nice as other hotels.

Mike and Louise at the front desk are very nice, so were ladies at breakfast. The air conditioner in the room was excellent, the bed was comfortable, and there were good pillows. The shower was good. Very clean. I wish there had been a safe in the room. There was a kettle and tea/coffee. Excellent value. I moved from a place that was about $8 less a night - pay the extra and stay here- worth every penny.