Fabulous hotel in the centre of Hanoi. The staff were very helpful, pleasant and polite Brian and Louise on Reception were brilliant in helping with good restaurants and trips etc. breakfast was superb with a good choice although you did have to order the day before so it was freshly cooked. We will definitely stay here if we ever visit Hanoi again in the future. In the evening the street outside changes from selling housewares and becomes a ‘fast food’ road with groups of friends / families cooking the most amazing looking food on a small gas bbq’s. The hotel is well soundproof so the noise didn’t keep us awake and by morning the street was clean and housewares were all back in place. Fantastic.

We liked everything about this hotel but one negative was the Wi-Fi. We were on the 5th floor and Wi-Fi didnt reach us.

Good breakfast. Room had of good size. Staff were helpful. The access to the hotel is via a lane which is safe. During the day there are little old ladies there and at night there are outdoor restaurants close by. So it feels safe. Its on theoutdkirts of the old quarter so its quite.

No room safe but they have a safe at reception.

Initially, I was looking for accommodation in the Old Quarters area, as it's the main pickup point for many tours. However, after reading several reviews, I noticed that many hotels in the area had small rooms and no windows. That's when I found Marigold Hotel, which is located just 2 km from the Old Quarter area! The room I stayed in was very clean, with large windows, exactly as shown in photo. The staff were incredibly friendly and helpful, and they spoke good English, which is not so common in Hanoi. The breakfast had options of Vietnamese and continental cuisine, with complimentary fruit and coffee. The hotel is tucked down a small lane (about 50 meters off the main road), so taxis don't drop you directly at the front, but it's just a quick 2-minute walk, so no complaints. Overall, I had a wonderful stay at Marigold Hotel and would highly recommend it for anyone looking for a comfortable and friendly place to stay near Hanoi.

The only downside I experienced was a 3.3% surcharge for credit card payments, which may be a common practice in Vietnam, but it’s worth noting.

We stayed for 3 nights and it was amazing. The hotel is located in the Old Quarter so you can walk and visit the local markets, experience the night market on the weekends and if you are looking to book excursions, it's convenient since they only do pick up in the Old Quarter. The staff at Marigold was delightful, I came down with the flu and without asking, they saw that I was coughing and immediately they came to me, gave me some tea, and was always asking if I was doing ok. For breakfast, I had Pho noodle soup which they said would help me get better. We loved it here. I definitely recommend staying here. This has nothing to do with the hotel, but there are sooo many bikes, you have to be careful and walk safely.

Staff are very welcoming and helpful, always there to greet you and provided a list of tips and recommendations on arrival. They organised driver to the airport for us at a good price compared to grab. Big and modern rooms that are very clean, nice bathroom too. Beds are comfortable! Breakfast is nice, limited choices but tasty food. Location is good, easy to walk to main attractions and easy to get a grab bike if you want to go further.

There was construction work happening throughout our stay that started around 6:30am until the late afternoon. This woke me up each morning unfortunately and made it difficult to go back to the room and relax in the afternoon if we wanted to. We could hear this from lower floors and reception so moving rooms didn’t seem to be a good solution. This might just be bad luck during the time we stayed.

10 points for them for how they handled the typhoon. We had the strongest tropical typhoon hitting the city, and they took great care of the guests. For what concerns me, they changed my room to a lower - safer - floor and made sure each guest had a simple dinner (which was complimentary). On a regular basis I found the hotel staff to be very elastic and responsive in all the requests I had

Not a biggie, but the area nearby is not exactly the best in city. Had some men catcalling me a couple of times. No an issue at all, but the breakfast is not buffet style. rather simple and basic.

I was surprised that the hotel was in a small alley way, but the hotel itself is really nice and room were cozy not too big not too small, the bathroom was also very clean. There's also Hot Xa Cafe and train station which is close by, it is within walking distance around 5 mins where we could watch the train. In the morning we had to leave early for Sapa and they even packed our breakfast in take away boxes which was delicious.

I had a small issue with my bathroom door which was hard to close and I think the hotel is a little far from the main centre other than that I had a pleasant stay. I would highly recommend this hotel.

Nice comfortable large room with large bathrooms. The hotel has Lift and very supportive staffs. location is on the heart of the busy don xuang market area. shops, food options, attractions like train street, hoan kiem lake everything is just around. Breakfast is as per menu and okay type quantity consisting toast, eggs, ham & fruits. We stayed for 2 days. On the second day we had a late night flight for which the staffs arranged a pick up and stayed up to load our luggage to the car. A sincere thanks to them. To sum up: a recommended stay.

Car can not go to the door step as the ally is not broad. During the breakfasts only 2 slices of bread is served with eggs which may not be enough for a person. At least ask the guest if he needs more than 2 slices.

Marigold Hotel Hanoi is great! The rooms were clean and nice quality. We unfortunately only speak English, but the front desk staff spoke great English and were so friendly! Everyone that works there were so kind to us. We arrived to Noi Bai International Airport late at night and it was our first time in Vietnam, so it was nice that we arranged for the hotel to order a taxi for us so that we didn't have to figure that out upon arrival. The hotel was very responsive to our emails prior to our visit. Breakfast is individual orders and everything we ate was good. We were picked up for a couple tours, and even though the hotel is in a small alley, the tour groups were able to find us.

The best hotel during my month long trip in Vietnam. It is quiet, has good breakfast, comfortable bed and short walking distance to a rail station and in the Old Quarter. It is hard to find the hotel which is in an alley within an alley location the first time. The taxi just dumped me on the road leading to the first alley. Thank you for the service of the front desk staff especially Louise and Brian. They provided the best service I had in Vietnam. Thank you, thank you. Ernest C

Hard to find the first time: congestion on the road and alleyways leading to the hotel