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$5827a Phu Doan Street, Old Quarter, Hanoi, 70000, Vietnam
Reservations:
+1-833-728-2041404 reviews
1/55
Parking
Free wifi
Room service
Air conditioning
Hot tub
Tour desk
Private entrance
Terrace
Welcome to the Phoenix Palace Hotel Hanoi, a charming 3-star hotel located in the heart of Hanoi, Vietnam. With its convenient address at 27 Phu Doan Street, the hotel is just a short 0.5mi distance away from the vibrant city center.
This hotel offers a range of amenities and services to ensure a comfortable stay. Start your day off right with a complimentary breakfast before exploring the city. With 404 reviews, you can expect top-notch service from the 24-hour front desk staff. The hotel features soundproof and non-smoking rooms, as well as air conditioning and free Wi-Fi. For relaxation, take a dip in the hot tub or enjoy the stunning city view from the balcony.
With prices starting from $58, the Phoenix Palace Hotel Hanoi provides an affordable and convenient option for travelers. Whether you're visiting for business or leisure, this hotel offers all the comforts and amenities you need for a memorable stay in Hanoi. Book your room today and experience the best of Vietnam's capital city.
At the Phoenix Palace Hotel Hanoi, we offer a variety of comfortable and spacious room types to suit every traveler's needs. Our Deluxe Double Room is perfect for couples, with a queen-size bed and a cozy atmosphere in its 237 square feet of space. Families can opt for our Family Suite, which accommodates three adults and one child in its 323 square feet. This room features a twin bed, as well as a queen-size bed for a restful night's sleep.
For a touch of luxury, our Junior Suite with Balcony offers a stunning city view from your private balcony. This suite is perfect for couples or small families and features a queen-size bed and enough space to relax and unwind.
If you're traveling with a larger group, our Deluxe Quadruple Room is a great choice. With 377 square feet, it comfortably accommodates four adults and one child. This room features two twin beds and a queen-size bed for a good night's sleep.
For even more space and flexibility, our Connecting Room with City View is an excellent option. This studio room offers a generous 592 square feet of space and can accommodate up to five adults and one child. It features three twin beds and a king-size bed, making it ideal for extended families or groups of friends.
Lastly, our Deluxe Family Room is another fantastic choice for families. With 323 square feet, it comfortably accommodates three adults and one child, offering a twin bed and a queen-size bed.
No matter which room type you choose, you can expect comfort, cleanliness, and all the amenities needed for a relaxing stay in Hanoi. Book your stay at the Phoenix Palace Hotel Hanoi and create lasting memories in the heart of Vietnam's beautiful capital city.
Closest airports
Noi Bai International Airport
13.5miCat Bi International Airport
58.5miParking
Free wifi
Room service
Air conditioning
Hot tub
Tour desk
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Balcony
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Soundproof
Bathtub
Show 17 photos
Deluxe
1 Queen Size Bed
235 sqft
Hot tub
City view
Private Bathroom
Bathtub
+
More details
Experience the ultimate luxury in our Deluxe Double Room, featuring a queen size bed, hot tub with city view, private entrance, and a flat-screen TV. Indulge in relaxation and comfort with our extensive amenities including a minibar, air conditioning, and free toiletries.
Show 13 photos
Family Suite
1 Twin Bed
1 Queen Size Bed
325 sqft
Hot tub
City view
Private Bathroom
Balcony
x3
+
More details
Welcome to our Family Suite, a spacious and luxurious room perfect for relaxation and quality family time. Enjoy the breathtaking city view from the balcony, unwind in the hot tub or Jacuzzi, and indulge in the comfort of extra-long beds. With a plethora of amenities including a minibar, flat-screen TV, and air conditioning, your stay will be both comfortable and memorable. Say goodbye to crowded hotel rooms and experience the tranquility of our Family Suite.
Show 13 photos
Junior Suite, Balcony
1 Queen Size Bed
235 sqft
Hot tub
City view
Private Bathroom
Balcony
+
More details
Indulge in our exquisite Junior Suite with Balcony, featuring a spacious 237 sqft suite with a Queen size bed, a hot tub/Jacuzzi, and a private balcony with stunning city views. Unwind in luxury with amenities including a private bathroom, minibar, flat-screen TV, and air conditioning. Perfect for a romantic getaway or a small family retreat.
Show 15 photos
Deluxe, Quadruple
2 Twin Beds
1 Queen Size Bed
375 sqft
Hot tub
City view
Private Bathroom
Bathtub
x4
+
More details
Experience luxury and comfort in our Deluxe Quadruple Room, featuring two twin beds and one queen size bed, perfect for 4 adults and 1 child. Relax in the hot tub, enjoy the city view, and indulge in the amenities such as a minibar and flat-screen TV. With a private entrance and soundproof walls, you'll feel right at home in this spacious and stylish room.
Show 11 photos
Connecting, City View
3 Twin Beds
1 King Size Bed
590 sqft
Hot tub
City view
Private Bathroom
Bathtub
x5
+
More details
Indulge in the spacious luxury of our Studio Connecting Room with breathtaking city views. With three twin beds, one king size bed, and amenities such as a hot tub, private bathroom, and minibar, this room comfortably accommodates up to 5 adults and 1 child for an unforgettable stay.
Show 14 photos
Deluxe Family
1 Twin Bed
1 Queen Size Bed
325 sqft
Hot tub
Private Bathroom
Bathtub
Private entrance
x3
+
More details
Our Deluxe Family Room offers a spacious 323 sqft of comfort for your family, with a Twin bed for the kids and a Queen size bed for the adults. Relax in the private hot tub/Jacuzzi after a long day of exploring, and enjoy the convenience of in-room amenities like a minibar and flat-screen TV.
Suite, City View
1 King Size Bed
x8
+
x5
More details
Deluxe, Quadruple, City View
x4
+
x3
More details
Connecting
x4
+
x3
More details
Deluxe, With Window
More details
Room Selected at Check in
More details
Suite
More details
8.3
404 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Ronin56
8.2
June 2023
The hotel is located in the old section of the city but it is a great location. With shops and attractions nearby. The building is older so expect some issues. We had a burned bulb in our nightstand lamp (fixed). The TV had snow on all channels, not very enjoyable (not fixed). Had one issue with wifi but generally worked. Had a window but no real view just back of some building. Don't expect hand towel or a second pillow etc. The breakfast is adequate but hoped for more veggies, perhaps some pastry and orange juice, bacon more often. We had a taxi mix up at the airport etc. Having said all that I had to give them high ratings because the staff was friendly, helpful and bent over backwards to make us feel at home. Laundry practically next door with under 24 hour turn around at a cheap price. All and all a good value for $100 for 4 nights. Booking's some $476.00 or something was ridiculous for this property. Also booking.com wasn't helpful despite calling them twice!
A few things but as I mentioned it at the price we finally booked it was a deal! It is not a A25 property (where we stayed prior at 35 percent higher price.)
🇸🇬
K-school
8.2
August 2023
We spent 8 nights with 4 years old. It was a one bedroom queen size room, it was so small for the three of us. So I asked for an upgrade, and they gave us a free upgrade to the family room with two bedrooms. We were so grateful for that. The staff are so nice and helpful, especially Anna. She speaks English very well and so friendly and nice. The location is also so strategic, which is near to all the main tourist attractions. All by foot distance. We chose this place because we didn't want to stress out by taking any transportation.
The building is old, it was overall clean. But we found some cockroaches during our stay, which was not fun.
🇵🇭
Kryfa
9.1
August 2023
The staffs were very accommodating especially that our timing of check in and check out were either too late or too early. They are also prompt in answering all my inquiries. They have good breakfast options as well.
The room tends to be warm at night, probably because we stayed in a big/ family room.
🇸🇬
Padmanaban
8.2
September 2023
very spacious interconnected room
We arrived at Hanoi at 10pm. Requested hotel staff for pick up from bus stop. But they couldn't arrange. Since airport pick up is available, they could have drivers on standby for pick-ups from interconnectivle bus stops too. just a suggestion.
🇦🇺
Yanmei
10
May 2023
The location is very well, 600m walk to Hoan Kiem Lake. Buses and taxis are also very convenient. The boss and staff are friendly, enthusiastic, and thoughtful. Special thanks for helping us print a lot of documents. Keeping our luggage during our trip to Haiphong and reserve a room for our come beck. By the way, the western style breakfast is variety and delicious, and of course there are Vietnamese noodles.
🇵🇭
Luigi
9.1
February 2023
The place is really quiet at night since its near a hospital so its far from the city night life. The food is also really good with unlimited fruits and Vietnamese coffee!
The hotel is in front of the garbage collection site. It doesn’t bother be that much since trash is always collected at night and I’m not in the hotel during the morning.
🇮🇹
Lucrezia
9.1
April 2023
The hotel is conveniently located in the Old Quarter, very close to the lake and the rest of the attractions. The staff was extremely polite and helpful. Breakfast was also very nice. Would recommended it!
Perhaps a more attentive eye to the cleaning of the room.
🇵🇭
Meredith
8.2
April 2023
The hotel is just within walking distance around major tourist spots in Old Quarter. Staff were friendly and would greet me every time I come in and out of the hotel. Breakfast was filling, you can choose from the menu apart from the ones served on the buffet table.
They charged additional fee in using credit card for payment. It would have been better if they informed the guests beforehand of this policy.
🇵🇱
Tomasz
9.1
April 2023
Located not too far from the noisy parts of Old Quarter, but quiet Great staff and manager!!! super kind and helpful Decent breakfast with good selection Comfy beds
The hotel will need an upgrade sooner rather than later. The room was really OK and comfortable, but windows 0.5m from another wall made it almost completely dark during day time, which bothered us a tiny bit.
🇮🇪
Miriam
8.2
August 2023
The staff were very helpful. We were given a great run through of all the sites to see in the city and help with booking our tours to Ha Long Bay and Trang An. The location is brilliant. Close to everything, nice restaurants and cafes close by. Great value. Good wifi.
The lock in the bedroom was broken.
Attractions
St Joseph’s Cathedral (Nha Tho Lon)
0.1miVietnamese Women’s Museum
0.5miVietnam Military History Museum
0.6miDong Xuan Market
0.6miVietnam National Fine Arts Museum (Bao Tang My Thuat)
0.7miHanoi Opera House (Nha Hat Lon)
0.8miLong Bien Bridge (Cau Long Bien)
0.8miVietnam National Museum of History
0.8miPhu Tay Ho
0.9miPresidential Palace
1.1miHo Chi Minh's Residence (Nha Bac Ho)
1.2miTran Quoc Pagoda (Chua Tran Quoc)
1.4miWest Lake (Ho Tay)
1.4miVietnam Museum of Ethnology (VME)
3.3miVan Phuc Silk Village
5.9miAttractions
St Joseph’s Cathedral (Nha Tho Lon)
0.1miVietnamese Women’s Museum
0.5miVietnam Military History Museum
0.6miDong Xuan Market
0.6miVietnam National Fine Arts Museum (Bao Tang My Thuat)
0.7miHanoi Opera House (Nha Hat Lon)
0.8miLong Bien Bridge (Cau Long Bien)
0.8miVietnam National Museum of History
0.8miPhu Tay Ho
0.9miPresidential Palace
1.1miHo Chi Minh's Residence (Nha Bac Ho)
1.2miTran Quoc Pagoda (Chua Tran Quoc)
1.4miWest Lake (Ho Tay)
1.4miVietnam Museum of Ethnology (VME)
3.3miVan Phuc Silk Village
5.9miAirports
Noi Bai International Airport
13.5miCat Bi International Airport
58.5miParking
Free wifi
Room service
Air conditioning
Hot tub
Tour desk
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Balcony
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Soundproof
Bathtub
Activities
Bicycle rental
Bike tours
Cooking class
Tour or class about local culture
Walking tours
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shared toilet
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Food & Drink
Minibar
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Executive lounge access
Family rooms
Hardwood or parquet floors
Heating
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Dryer
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Terrace
Parking
Parking
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Fan
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Hot tub
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Public transit tickets
Shuttle service
View
City view
Inner courtyard view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available at a location nearby (reservation is needed) and costs VND 30000 per hour.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 10 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
JCB,
Mastercard,
Visa,
Cash only,
UnionPay
This property accepts cash.
When are the check-in and check-out times for Phoenix Palace Hotel Hanoi?
The established timings at Phoenix Palace Hotel Hanoi are: Check-in after 02:00 PM and check-out before 12:00 PM.
Is vehicle parking offered by Phoenix Palace Hotel Hanoi?
Yes, there is parking available at Phoenix Palace Hotel Hanoi. The parking is public and located nearby the hotel. However, it is important to note that parking reservation is required.
What are the rates at Phoenix Palace Hotel Hanoi?
Rates at Phoenix Palace Hotel Hanoi commence from $58. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
What are the room types available at Phoenix Palace Hotel Hanoi?
The Phoenix Palace Hotel Hanoi offers a variety of rooms including Deluxe Double Rooms, Family Suites, Junior Suites with Balcony, Deluxe Quadruple Rooms, Connecting Rooms with City View, and Deluxe Family Rooms. Smoking is not allowed in any of the rooms. The rooms accommodate between 2 to 5 adults and 1 child. Bed sizes range from Twin beds to Queen and King size beds. Room sizes vary from 237 sqft to 592 sqft.
Which amenities can guests enjoy at Phoenix Palace Hotel Hanoi?
Guests at Phoenix Palace Hotel Hanoi can enjoy several leisure amenities during their stay. The hotel features a Hot tub/Jacuzzi, providing a relaxing and rejuvenating experience. Guests can take advantage of this amenity to unwind and de-stress.
In addition to the Hot tub/Jacuzzi, the hotel offers other leisure activities for guests to enjoy. Guests can rent bicycles and explore the city at their own pace, discovering hidden gems and scenic spots. For those interested in culinary experiences, the hotel offers cooking classes where guests can learn to prepare traditional Vietnamese dishes.
To explore the city and its surroundings further, guests can also join bike tours or walking tours organized by the hotel. These tours provide an opportunity to learn more about the culture, history, and attractions of Hanoi.
Moreover, guests can enjoy the privilege of Executive lounge access, which provides a comfortable and exclusive space for relaxation and socializing.
Does Phoenix Palace Hotel Hanoi accept credit cards?
Yes, Phoenix Palace Hotel Hanoi accepts credit cards. You can pay with JCB, Mastercard, Visa, and UnionPay. Additionally, cash is also accepted as a payment method.
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