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8.3

404 reviews

Phoenix Palace Hotel Hanoi

Phoenix Palace Hotel Hanoi

27a Phu Doan Street, Old Quarter, Hanoi, 70000, Vietnam

Reservations:

+1-833-728-2041

Choose dates to view prices

Parking

Free wifi

Room service

Air conditioning

Hot tub

Tour desk

Private entrance

Terrace

Phoenix Palace Hotel Hanoi

Welcome to the Phoenix Palace Hotel Hanoi, a charming 3-star hotel located in the heart of Hanoi, Vietnam. With its convenient address at 27 Phu Doan Street, the hotel is just a short 0.5mi distance away from the vibrant city center.

This hotel offers a range of amenities and services to ensure a comfortable stay. Start your day off right with a complimentary breakfast before exploring the city. With 404 reviews, you can expect top-notch service from the 24-hour front desk staff. The hotel features soundproof and non-smoking rooms, as well as air conditioning and free Wi-Fi. For relaxation, take a dip in the hot tub or enjoy the stunning city view from the balcony.

With prices starting from $58, the Phoenix Palace Hotel Hanoi provides an affordable and convenient option for travelers. Whether you're visiting for business or leisure, this hotel offers all the comforts and amenities you need for a memorable stay in Hanoi. Book your room today and experience the best of Vietnam's capital city.

At the Phoenix Palace Hotel Hanoi, we offer a variety of comfortable and spacious room types to suit every traveler's needs. Our Deluxe Double Room is perfect for couples, with a queen-size bed and a cozy atmosphere in its 237 square feet of space. Families can opt for our Family Suite, which accommodates three adults and one child in its 323 square feet. This room features a twin bed, as well as a queen-size bed for a restful night's sleep.

For a touch of luxury, our Junior Suite with Balcony offers a stunning city view from your private balcony. This suite is perfect for couples or small families and features a queen-size bed and enough space to relax and unwind.

If you're traveling with a larger group, our Deluxe Quadruple Room is a great choice. With 377 square feet, it comfortably accommodates four adults and one child. This room features two twin beds and a queen-size bed for a good night's sleep.

For even more space and flexibility, our Connecting Room with City View is an excellent option. This studio room offers a generous 592 square feet of space and can accommodate up to five adults and one child. It features three twin beds and a king-size bed, making it ideal for extended families or groups of friends.

Lastly, our Deluxe Family Room is another fantastic choice for families. With 323 square feet, it comfortably accommodates three adults and one child, offering a twin bed and a queen-size bed.

No matter which room type you choose, you can expect comfort, cleanliness, and all the amenities needed for a relaxing stay in Hanoi. Book your stay at the Phoenix Palace Hotel Hanoi and create lasting memories in the heart of Vietnam's beautiful capital city.

Closest airports

Noi Bai International Airport

13.5mi

Cat Bi International Airport

58.5mi

Most popular amenities

Parking

Free wifi

Room service

Air conditioning

Hot tub

Tour desk

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Balcony

Extra long beds (> 6.5 ft)

Free toiletries

Bidet

Soundproof

Bathtub

Rooms

Show 7 photos

Family Suite, Balcony

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

Show 11 photos

Room With City View

Spa tub

Minibar

Flat-screen TV

Dryer

+

More details

Show 13 photos

Room, Balcony

Balcony

Minibar

Flat-screen TV

Dryer

+

More details

Show 5 photos

Room - 2 Bed

Spa tub

Free wifi

Minibar

Flat-screen TV

+

More details

Suite, City View

1 King Size Bed

x8

+

x5

More details

Deluxe, Quadruple, City View

x4

+

x3

More details

Room Selected at Check in

More details

Deluxe, Triple

x3

+

x4

More details

Guest reviews

8.3

404 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Ronin56

8.2

June 2023

The hotel is located in the old section of the city but it is a great location. With shops and attractions nearby. The building is older so expect some issues. We had a burned bulb in our nightstand lamp (fixed). The TV had snow on all channels, not very enjoyable (not fixed). Had one issue with wifi but generally worked. Had a window but no real view just back of some building. Don't expect hand towel or a second pillow etc. The breakfast is adequate but hoped for more veggies, perhaps some pastry and orange juice, bacon more often. We had a taxi mix up at the airport etc. Having said all that I had to give them high ratings because the staff was friendly, helpful and bent over backwards to make us feel at home. Laundry practically next door with under 24 hour turn around at a cheap price. All and all a good value for $100 for 4 nights. Booking's some $476.00 or something was ridiculous for this property. Also booking.com wasn't helpful despite calling them twice!

A few things but as I mentioned it at the price we finally booked it was a deal! It is not a A25 property (where we stayed prior at 35 percent higher price.)

🇸🇬

K-school

8.2

August 2023

We spent 8 nights with 4 years old. It was a one bedroom queen size room, it was so small for the three of us. So I asked for an upgrade, and they gave us a free upgrade to the family room with two bedrooms. We were so grateful for that. The staff are so nice and helpful, especially Anna. She speaks English very well and so friendly and nice. The location is also so strategic, which is near to all the main tourist attractions. All by foot distance. We chose this place because we didn't want to stress out by taking any transportation.

The building is old, it was overall clean. But we found some cockroaches during our stay, which was not fun.

🇵🇭

Kryfa

9.1

August 2023

The staffs were very accommodating especially that our timing of check in and check out were either too late or too early. They are also prompt in answering all my inquiries. They have good breakfast options as well.

The room tends to be warm at night, probably because we stayed in a big/ family room.

🇸🇬

Padmanaban

8.2

September 2023

very spacious interconnected room

We arrived at Hanoi at 10pm. Requested hotel staff for pick up from bus stop. But they couldn't arrange. Since airport pick up is available, they could have drivers on standby for pick-ups from interconnectivle bus stops too. just a suggestion.

🇦🇺

Yanmei

10

May 2023

The location is very well, 600m walk to Hoan Kiem Lake. Buses and taxis are also very convenient. The boss and staff are friendly, enthusiastic, and thoughtful. Special thanks for helping us print a lot of documents. Keeping our luggage during our trip to Haiphong and reserve a room for our come beck. By the way, the western style breakfast is variety and delicious, and of course there are Vietnamese noodles.

🇵🇭

Luigi

9.1

February 2023

The place is really quiet at night since its near a hospital so its far from the city night life. The food is also really good with unlimited fruits and Vietnamese coffee!

The hotel is in front of the garbage collection site. It doesn’t bother be that much since trash is always collected at night and I’m not in the hotel during the morning.

🇮🇹

Lucrezia

9.1

April 2023

The hotel is conveniently located in the Old Quarter, very close to the lake and the rest of the attractions. The staff was extremely polite and helpful. Breakfast was also very nice. Would recommended it!

Perhaps a more attentive eye to the cleaning of the room.

🇵🇭

Meredith

8.2

April 2023

The hotel is just within walking distance around major tourist spots in Old Quarter. Staff were friendly and would greet me every time I come in and out of the hotel. Breakfast was filling, you can choose from the menu apart from the ones served on the buffet table.

They charged additional fee in using credit card for payment. It would have been better if they informed the guests beforehand of this policy.

🇮🇪

Miriam

8.2

August 2023

The staff were very helpful. We were given a great run through of all the sites to see in the city and help with booking our tours to Ha Long Bay and Trang An. The location is brilliant. Close to everything, nice restaurants and cafes close by. Great value. Good wifi.

The lock in the bedroom was broken.

🇵🇱

Tomasz

9.1

April 2023

Located not too far from the noisy parts of Old Quarter, but quiet Great staff and manager!!! super kind and helpful Decent breakfast with good selection Comfy beds

The hotel will need an upgrade sooner rather than later. The room was really OK and comfortable, but windows 0.5m from another wall made it almost completely dark during day time, which bothered us a tiny bit.

Points of Interest Around Phoenix Palace Hotel Hanoi

Attractions

St Joseph’s Cathedral (Nha Tho Lon)

0.1mi

Vietnamese Women’s Museum

0.5mi

Vietnam Military History Museum

0.6mi

Dong Xuan Market

0.6mi

Vietnam National Fine Arts Museum (Bao Tang My Thuat)

0.7mi

Hanoi Opera House (Nha Hat Lon)

0.8mi

Long Bien Bridge (Cau Long Bien)

0.8mi

Vietnam National Museum of History

0.8mi

Phu Tay Ho

0.9mi

Presidential Palace

1.1mi

Ho Chi Minh's Residence (Nha Bac Ho)

1.2mi

Tran Quoc Pagoda (Chua Tran Quoc)

1.4mi

West Lake (Ho Tay)

1.4mi

Vietnam Museum of Ethnology (VME)

3.3mi

Van Phuc Silk Village

5.9mi

Amenities of Phoenix Palace Hotel Hanoi

Parking

Free wifi

Room service

Air conditioning

Hot tub

Tour desk

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Balcony

Extra long beds (> 6.5 ft)

Free toiletries

Bidet

Soundproof

Bathtub

Stay rules - Phoenix Palace Hotel Hanoi

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Phoenix Palace Hotel Hanoi

When are the check-in and check-out times for Phoenix Palace Hotel Hanoi?

The established timings at Phoenix Palace Hotel Hanoi are: Check-in after 02:00 PM and check-out before 12:00 PM.

Is vehicle parking offered by Phoenix Palace Hotel Hanoi?

Yes, there is parking available at Phoenix Palace Hotel Hanoi. The parking is public and located nearby the hotel. However, it is important to note that parking reservation is required.

What are the rates at Phoenix Palace Hotel Hanoi?

Rates at Phoenix Palace Hotel Hanoi commence from $58. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

What are the room types available at Phoenix Palace Hotel Hanoi?

The Phoenix Palace Hotel Hanoi offers a variety of rooms including Deluxe Double Rooms, Family Suites, Junior Suites with Balcony, Deluxe Quadruple Rooms, Connecting Rooms with City View, and Deluxe Family Rooms. Smoking is not allowed in any of the rooms. The rooms accommodate between 2 to 5 adults and 1 child. Bed sizes range from Twin beds to Queen and King size beds. Room sizes vary from 237 sqft to 592 sqft.

Which amenities can guests enjoy at Phoenix Palace Hotel Hanoi?

Guests at Phoenix Palace Hotel Hanoi can enjoy several leisure amenities during their stay. The hotel features a Hot tub/Jacuzzi, providing a relaxing and rejuvenating experience. Guests can take advantage of this amenity to unwind and de-stress.

In addition to the Hot tub/Jacuzzi, the hotel offers other leisure activities for guests to enjoy. Guests can rent bicycles and explore the city at their own pace, discovering hidden gems and scenic spots. For those interested in culinary experiences, the hotel offers cooking classes where guests can learn to prepare traditional Vietnamese dishes.

To explore the city and its surroundings further, guests can also join bike tours or walking tours organized by the hotel. These tours provide an opportunity to learn more about the culture, history, and attractions of Hanoi.

Moreover, guests can enjoy the privilege of Executive lounge access, which provides a comfortable and exclusive space for relaxation and socializing.

Does Phoenix Palace Hotel Hanoi accept credit cards?

Yes, Phoenix Palace Hotel Hanoi accepts credit cards. You can pay with JCB, Mastercard, Visa, and UnionPay. Additionally, cash is also accepted as a payment method.