The location was perfect. The rooms were quiet and the staff were so helpful. I felt immediately relaxed when I arrived after travelling. They helped me organise my tours here and provided a great price. They organised airport pickup for me and the driver was waiting as I arrived. Super punctual and efficient. The staff were also very kind when I needed urgent laundry doing last minute. The bed was super comfy and I loved the walking distance to everything. I wish I didn’t have to leave - it felt like home here. Thank you for everything!

Nothing - it was perfect for me.

A clean hotel in an excellent location near Hoan Kiem Lake. Loved being in a narrow alley which is bustling with street stalls in the morning. The hotel staff are friendly and welcoming. The rooms are more spacious than many in Hanoi (and we have seen many hotels in the city) and the bed was very comfortable. Hot water was plentiful and shower pressure was okay. We had breakfast at the hotel and it was freshly cooked to order.

If you are being picked up for an airport transfer etc it can be difficult to know where you will be picked up i.e. which end of the alley as there is no vehicle access to the front of the hotel. Just be clear about your pick up point!

The place is on a small street in the old quarter, just 7-8 minutes from the city center. It is clean, the room is enough for 2 people and comfortable. Breakfast was delicious and you could choose from eggs, Pho soup, sandwich and pancakes. There is a supermarket on the big street and some good street food places around. Worth the money!

The only downside I could see is that the guys that work there, don't speak English or French and the communication is a bit heavy. But that's totally fine for us..

The Staff were extremely kind and helpful with every question and inquiry. Location is very central in the old quarters, a calm side alley with idyllic vegetable traders 6am in the morning, nothing that woke you up in the morning and yet quiet at night, but the nightlife still around the corner. Rooms were adequate fitted considered the price, very clean and efficient AC. Breakfast was very nice with pancakes, eggs etc made on order.

Would have liked an iron in the room.

Room was incredibly clean, bed was comfortable, breakfast included with a variety of options, was safe and secure and within walking distance of everything. Great place for solo travellers.

Staff didn't speak much English but with Google translate we were easily able to communicate

The breakfast is very nice, fresh and many options. I love having fresh fruit, good coffee and eggs. The staff was amazing in reception, so so helpful and friendly ❤️ What I like also is the location, in the very heart but a calm street of local people selling fruits and vegetables. I will repeat when I go back to Hanoi. Thank you

Totally excellent choice. The staff was extremely helpful and kind. We did our laundry at the hotel and the service was excellent. It was very quiet room, I think it was the best sleep in Vietnam so far. They provide you toothbrushes, razors, cotton swab,, sewing kit and more . The breakfast was very very good! Totally recommended.

Very nice place to stay in Hanoi city center. The hotel is located in a tiny street where cars can’t go so it is very quiet at night plus there are double windows so you don’t hear noise. The room was clean, mattress was good. Staff was kind. Breakfast was good. There is a laundry service as well as a taxi one.

Nothing :)

This hotel was nice , my room is big , comfortable bed also Staff so helpful, they helped us everything, maked my stay like my home They also arrange some tours to Ha Long bay , spa , Tam Coc Ninh Binh or city tour to visit some famous place of old quarter. Location is convenient to check in anywhere We will be back again for next trip Thank so much to everyone in hotel team

High quality facilities, perfect to come back to after a day on the busy streets of Hanoi. Comfy bed, mini fridge in the room, double glass (so no noise) yet in the middle of a very cute local street with daily market and in the middle of the old quarter. All you need is within walking distance.