Excellent hotel in a convenient location. The owner is lovely and he makes you feel welcomed from the moment you enter. He's keen to share some recommendations about local food places and nearby attractions if you wish. This hotel has a beautiful design with carefully chosen details. Rooms are spacious and comfortable, with pleasent lighting. WiFi works well. The bathroom is well equipped (hairdryer etc) and clean. Room service done daily (they provide new water bottles as well) Breakfast is freshly made and tasty, with few options. I'd definitely stay there again!

Tommy his wife and the complete hotel staff are the most loving and caring people. I've lost my dog during a walk and they went out with me on the motorbike searching, putting up papers, Facebook posts and tried everything so I can get her back. They've been really worried about me and my well being and even helped me with my flight booking and transport and ate with me lovely healthy chicken soup. They work so unbelievably hard and you can still see the ptpid, love and happiness when they both look at each other and talk about their hotel. The hotel is super clean, perfect location comfy beds quiet Also absolut perfect location for foodies, best Street food is all around it.

The location of the hotel is right in the center and near everything! The staff of the hotel is very helpful (Tommy you are the best!) We came earlier than the check in and they gave us a place to refresh and leave our belongings, helped us with tourist information and booking of a limousine for our next destination. The room itself is very big with comfy bed and the shower was big. All in all, the hotel is a good value for your money and we will definitely will come back.

Excellent location, within walking distance of all of Old Quarter. Staff very friendly, helpful, spent time showing map and key areas to see etc. Room (suite with balcony) very nice and spacious overlooking typical Old Quarter street.

Chair/small table on balcony would be nice :)

Great little spot on a slightly less traveled street. Close to all Old Quarter things. Room was nice and clean with AC. Tommy out host was great and knowledgeable about the areas attractions and food spots.

There will be noise until at least 12am, even if it's just a motorbike passing. Bring earplugs (we did) and you'll be fine. The same could be said for any inner-city location.

The location of the hotel is a big plus, it is located in the heart of the city center, old quarter. Rooms large, with all amenities, comfortable bed, cleanliness, washed bathroom. Definitely a standout factor is the customer service, the hotel manager Mr. Tommy is very polite, always helpful, tries to make your stay in Hanoi the best possible. I definitely recommend everyone to stay here, you will not be disappointed.

Lovely little hotel in a great location. We were lucky to receive an upgrade to the junior suite for our stay. The room was clean and comfortable, there was plenty of hot water for showers. The manager was very friendly and clearly cares very much about the hotel and it's guests.

Nothing!

Tommy (the manager) and Maz are really helpful and nice The decoration of the room Size of the room Comfy mattress The location Very good value for money

The breakfast tea was not to our liking The walls of the rooms would benefit from a paint refresh

The personalized service from the manager Mr Tommy Bui was exceptional and outstanding. He went out of his way to make sure all our queries were answered satisfactorily and left no stone unturned to ensure that our stay at the hotel was comfortable and enjoyable.

good location in old quarter. Mr Thanh and his team were very helpful and even helped to arrange for a tour. Room as per picture, and sufficient towels. Bathroom was good

there was a musty smell at the entrance foyer. nothing big as actual room was clean.