Location and the surrounding amenities

The bed could be a little softer, the hot water issue is still not fixed. The hot water is not sufficient during night time.

Excellent location and breakfast.

Our room, number 505, located on the fifth floor, was quite noisy due to the extractor exhausts of the neighbouring building starting and stopping; however, it stopped around 10 pm. On the other hand, our daughter's room, which was on the same floor but on the opposite side, had no noise issues. Additionally, there was no separation between the shower and the toilet in our room, which resulted in the floor becoming very wet and slippery.

Brilliant location. Delightful staff absolutely committed to ensuring our comfort and assisting us in every possible way. Great breakfast. The room was as described - so: not very big but comfortable with everything we could want. We were high up, had a glimpse of the river and could sleep with the glass doors open if we wanted - it was private.

We had expected a bigger room - it was described as "King Suite with Balcony" which raised our expectations. Technically it was as described.

The hotel is in a great location of district 1 with everything around: best restaurants, bars, massages & spas. The design of the room & hotel is eye-catchy, plus a great value for the money. The staff - specially the waiters & breakfast staff - are super attentive & suportive. (However, note that not 100% hotel receptionists are helpful comparing to those in other hotels, we need some lucks to meet the right ones).

Some tiny things but still annoying: the AC system is very loudly noisy, the window views to a messy dirty area, and no card for hanging in front of the door saying "pls make the room" or "privacy, pls".

It’s very new and beautiful. We appreciate the design of room & friendly staffs! The room was quiet. The breakfasts buffet was adorable.

Not at all.

Location was quite good. Plenty of places to eat around. Staff were particularly nice and helpful. I asked for a quiet room and they gave me a room at the back so I slept well. I didn’t have time finish breakfast so the packed me some to take with me. I really appreciate the extra kindness. I would stay here again. I liked that the hotel was down a small street and not on a busy road.

The bed would benefit from a mattress topper. It was a little firm but not hard, and I did sleep well.

Breakfast options were limited but the food was pleasant. Room was clean and space was generous. The area is relatively safe for a single lady traveller even though there were bars/massage places dotted around offering dodgy services. A short walk to the main area and there's plenty of food options, especially japanese so it is convenient.

Soundproofing. Although I stayed away from the main street, my room was near the elevator and during peak periods, the sound of people walking past and talking were quite a nuisance. If the people in the rooms beside talked loudly, you could also hear them. The toilet bowl area is prone to ponding from the shower. although the design could have been better thought through, it is not as big of an issue as the poor soundproofing.

The services provided by staff were excellent! Great decorations in the room as well.

The design of the toilet/bathroom was questionable. The door was semi-transparent. I would be embarrassed if I were living with another person in the same room. The water from the bath might flow to the toilet areas, which is annoyed. For a person who doesn't have any online streaming account, the TV set will be completely useless. Even the terrestrial television channels were unavailable.

Lovely breakfast, the hot noodle broths, vegetables, eggs your way, fresh fruit were our favourites - lots of choice! Incredibly friendly staff that would go above and beyond. Good location - walkable to most sightseeing places but far enough away to be in a quieter part of town. Comfortable bed, room cleaned every day and bottled water provided.

Would get hot when absent from room as another card was needed. Perhaps a placeholder could be provided for this purpose, but this is something I should have voiced at the time so just mentioning as a tip to other travellers.

Overall, we are satisfied with the hotel's location. It is within walking distance of the famous cafe apartment building and other attractions. The staff was very friendly and helpful. I left my bag when going to the airport and we called the hotel and they helped us to find a taxi and take the bag to the airport. Thank you for that.

The room was tiny however I guess this is spread around Vietnam and big cities in general.