Beautiful, new hotel. Comfortable bed, nice bathroom. Everything very stylish, bright, cozy. Overall a nice place. The staff were nice.

Our room wasn't cleaned at all during our stay. The hotel doesn't provide breakfast and there is no restaurant in the vicinity where you can have breakfast. You are forced to use overpriced beach bars and eat average food. But no place serves breakfast. We had no toilet paper in the room and had to ask for it. When we asked second time the roll was never brought to us. There is no storage space in the room, so you are forced to keep all your belongings on the floor.

The attention to detail in the design of the hotel was excellent. Although, the rooms were small they were beautifully decorated. The bed was extremely comfortable, the shower was of the latest technology and good water power. It made our stay very pleasurable and comfortable. It's unbelievable value for money. Having such a lovely welcome from reception. She's a style icon with her beautiful shoes and dresses although we didn't speak any Vietnamese we managed to communicate through Google. Wonderful beach within easy walking distance

The lack of restaurants and bars

The hotel is very beautiful and very clean. The location was for us very good. It was 5 min walk from the beach. At the beach you have 3 nice restaurants. We rented a motorbike what we recommend if you want to see some of the island. The price-quality of this place is really perfect! We would recommend and stay here again.

The place has hotel status but there was no cleaning during our 4 day stay.( would be nice with all the sand we got from the beach) And at checkin there was told , they would daily refill coffee and water, wich never happend.

The hotel is great, super clean and a lot of attention to details. Facilities are good quality and very modern. Quite stylish interior. The stuff was super friendly and responsive.

I believe that hotel is pet friendly and dogs was barking any random time 2am, 5am, which is normal for animals but it awake us every time in the middle of the night. Also cleaning of streets occurred very early in the morning, which also makes it difficult to have a peaceful sleep.

very beautiful rooms and common areas, friendly receptionist, close to the beach, small markets and some coffee shops, very peaceful, close (10min by Grab, 30-40 minutes on foot) to both, an thoi and sunset city

not many food options around, no room cleaning if staying for several days (although you can ask for new amenities, so it did not really bother us)

We had a wonderful stay in La Grotta Hotel. The room was cozy, clean, and very stylish. The lady owner speaks English very well and is so friendly and thoughtful. Just one street away there are many shops and restaurants. The beach is within walking distance as well. The good price of the hotel really strikes me. We booked three rooms in total. Definitely come again next time. 👍

We had a great stay in the beautiful, comfortable and quiet grotta with the very friendly and helpful owner Thinh. It’s the only place around with a heart and soul, we think, so it’s definitely recommended.

Some scooter issues, which you can rent, but we always got help and it worked out ok. The standard rooms are not very big, but very beautiful.

The hotel is amazing. all new, cleaning is great, very close to the beach and cool stuff

not much places around, grab bike doesnt exist there, much less option of food places compared to the west of island So hotel would be perfect for someone who wants a lot of privacy

Amiable staff, we asked for many things which they provided fast. Good rooms, but very small. The hotel looks stylish, with white tones. The beach is a 5-minute walk. There were not many guests in the hotel, so it was calm and quiet!

The decor and the staff’s helpfulness. Kiem beach is clean.

The faucets are terrible. The hotel is brand new, there is not coffee and drinks bar. You must use motorbike to HUNT a decent restaurant in the area.