Starting from cleanliness to the breakfast spread everything was on spot, the staff were very accommodating, warm and always helpful. Must mention Mercedes, Lorena and Cele all the beautiful ladies who were all so cordial. They also invited us to food and drinks on the night of Christmas eve, Noche Buena. The breakfast spread was amazing and always attentive was Cele who never left anything go amiss. The rooms were clean and we're cleaned everyday. The place is very close to the bus depot and 20 mins walking to the city centre.

The WiFi could have been stronger, I was not able to get a stable connection ever, it was that weak.

Absolutely loved the shower, it is nice to have a hot shower after being outside in the cold all day. Breakfast was also nice. Location could not be better, walking distance to the bus station and to the city center.

Walls not sound proof. You could hear everything going on outside the room. And very bright in the morning, with one small upper window without curtains.

Good breakfast. Rooms spacious and very clean. Staff very helpful in booking tours. About 15 minute walk from city main street.

White curtains allowed the sun to somewhat shine through during sunrise. Some dogs nearby barking at night

The breakfast exceeded our expectation. We paid for the preparation of a quality lunch bag. The staff was very helpful and very kind. We appreciate them returning my lost baseball cap. They even washed it and palce it in a plastic bag. The woman at the desk was concerned about a taxi that didn't pick us up at the designated time. She intiated a call to check on our ride. We cannot thank this staff enough.

We have nothing to say. They do not control the wind.

Quite near to the bus station, not very near the centre, 20 minutes walking. When cold, it seems a long hike :) There is a really good view from the window. Very good free breakfast. Also many food and drinks available for buying at reception. Free working WiFi.

The bathroom is a bit hard to use. The room is small. No blackout curtains. The main road is made of sand, almost impassable with wheeled baggages.

Very friendly staff. Breakfast was great.

With the view of Argentina Lake from the entrance, though not next to it.

No glasses or drinking water given. Has to ask for glass & can buy water.

Rooms are small but clean and warm. Accommodation is within walking distance to town and eateries

It will be nice to have more hooks in the bathroom to hang our clothes or towels

People were very loud in the common room until late and sound carries very well here. The vibe was not nearly as friendly as the 6 other hotels we stayed at in El Calafate (we were stuck here with a broken car for 3 weeks).

Warm and comfy bed with a real duvet and several pillows to choose from :) nice view of the lake from the breakfast room! They offer lunch boxes and quick laundry service. Very friendly team!