Breakfast was amazing and delicious. Buffet with a lot of little desserts and a few savory options. Breakfast was my favorite part. The people working there are so nice, friendly, and happy to help with anything you need. The vibe is just wonderful. The facilities were clean and cozy and the room was comfortable. The location was also great. Around 5 min walking from the center of El Calafate so you get there quickly but the hotel itself is located in a quiet area so no noise around. I loved my stay!

Nothing comes to mind

The staff was brilliant! Informal enough and went the extra mile to help with each of our many questions and necessary arrangements. Breakfast was generous and served in the same room that turns into evening restaurant. We had one meal there and it was abundant and tasty. The location is out of town centre but at relatively short walking distance and very quick on a taxi. Nearby there's one of the best restaurants of El Calafate with great food and fab views towards town, lake and mountains and perfect at sunset.

We were on single beds and unfortunately they 'walked' as we moved as we slept. They were rather small and could do with an upgrade.

Lovely option in El Calafate. We were having issues cancelling a Western Union transfer and Manuelle and Valeria at reception could not have been more helpful. They called the customer care line repeatedly to explain our issue and get the problem resolved. The rooms were nice and the bed very comfortable. Would definitely stay again!

Nothing

The staff are very friendly and helpful. The Breakfast is ok. Nice large reception area with comfortable lounge chairs.

In one word noise. The walls are paper thin so you can hear the other guests moving around. There are dogs close by consistently barking during periods in the night. When I was there it was particularly hot weather however there were no fans available which might be helpful. WI-FI is a bit hit and miss.

Nice-looking hotel, I got a very clean and cozy room with a beautiful garden view. Good breakfast.

Although the hotel is located a bit aside from center, you still may hear some music at night. Also, they have plastic roof panels, which may be noisy in the wind.

considering the hotel charge, breakfast was very good. the size of hostel is also wide and located near downtown.

the wife signal in the room was weak. it was disconnected frequently.

Staff was amazing. It was an easy walk into town. Bus station is a 15 minute walk away.

There is a bar nearby that can be loud. Just depends on which room you have. Not the hotels fault.

nice big rooms, nice shower. I liked wooden floors/ceilings, which gave nice resort-hotel feeling

management needs to display information about town, bus time tables etc. , as some busses don’t pick from hotel but they leave directly from bus terminal. information should also be in English

Nice hotel, good value for money. The staff was very friendly and always more than willing to help, especially Ornella who was very kind to us. They have lunch box options if you want to buy them at the reception and the sandwiches were really good. Nice breakfast too!

Staff was very helpful

Towels are changed daily no matter what. They should only be changed if left on the floor or in the tub (as indicated in the signs).