The location is perfect! Right across the street from Belongil Beach and far enough out of town to be peaceful and yet accessible to everything in town. The staff are truly wonderful. The Management and Front Desk team are welcoming, supportive and friendly. I was often welcomed by my name when walking into the front desk area. The drivers in the shuttle bus were super friendly, helpful and chilled. They made me feel like part of the Wake Up family…like all of the staff. Most are backpackers working for their accommodation so they are understanding and accomodating. The shuttle into town runs regularly all day and into the night. If by chance the bus is full, they will immediately do another trip to make sure that you are looked after. This is really exceptionally good! The communal kitchen is well appointed and large. It’s cleaned regularly by staff. There is now a swimming pool with a day bar and this is well patronised. I didn’t use it myself but it seemed very popular with many of the guests.

I was staying in late January and I found the prices quite high for the single room I started out in. Over $240 a night and I had to share a heavily used choice of two bathrooms which were often busy and one seemed to have a constantly wet floor and precious little amenity to hang my clothes, towel or even toiletries when showering. It was THE ONE distinctly bad thing I experienced at the hostel, and particularly considering how much I was paying per night. The last time I stayed , the bicycles were free, now you must rent them by the hour. One price I remember was $20 for 5 hours. It was more expensive for shorter times I be. It sort sucked when I found out on day one.

The staff were friendly, I had an awesome room (201), 4 bed mixed with a balcony and ensuite. The property is across the road from Belongli Beach and the shuttle bus service into Town was good. The Wake Up Backpackers facility, was very clean, workers constantly cleaning, as I was leaving, a worker was sweeping up leaves and debris in the pool area.

I didn't like that I turned up without my passport, had I known I would've had it with me, but they let me stay anyway! I was able to use my Queensland Driver's Licence as ID (I was beginning to think that I'd have to sleep on the side of the road, in my car. Thank you, Wake Up!

Spacious and clean hostel with nice female forms with its own bathroom. The pool and kitchen are also great with lots of tools and fridges to prepare food. The location is a bit away from the centre but has access to a quiet beach. They offer free shuttle service to the main bus station

The amount of British travelers due to group tours and collab with Happy Travels. It made it hard to socialize as they come in big groups dominating the pool and dorms. I also recommend to maybe include 2 additional shuttle service stops at the lighthouse or Wategos beach as that’s a must visit but very far away!

Location next to Belongil beach and Creek is tranquil and shuttle is easy to get with many return trips per hour with many guests wanting to travel to/from town. Upon checkin, was upgraded to 6-person mixed room with an ensuite and balcony without extra payment more than $88 per night, for a 3 week stay (booked 6+ months in advance). Other rooms must use the common toilet and showers. Towel service is excellent, only $5 and can change to/fro shower/beach type as often as you like (when available). Pool and bar is great, and is where they offer free weekly guest BBQ one night and wine and cheese another night including non-guests too! (except for Christmas and NYE). Clean bedrooms and kitchen facilities.

- No gym, only yoga and surf board/bikes. - No cold water (only warm tap water) - Warm drinks from the vending machine (Coke) - At night, almost every night, animals scratching and running and making loud noise fighting - Broken kitchen equipment like the boiling water tap upon arrival had luke warm water but was fixed next day, the element of one of the cooktops was not working, fridge had water leaking at bottom, without a rack to protect the food bag. - Food cubboards and fridge were fully loaded every day, the guest has to search for an expired tag from a guest (doesn’t appear to be cleaned by staff) - Spoons, forks, and cups (glasses) were left in rooms and there was a shortage every day in kitchen

The beds were comfy and had curtains, a power socket and own light. There was a locking drawer which was good. The terrace and facilities were good, with nice lounging chairs and desks. They had a vending machine for snacks and toiletries which was handy, and it's next door to a supermarket.

It would be even better if there was a coffee machine or a plunger in the kitchen.

LOVED the shuttle - I think it was important given the location, I'm glad it was included in the stay. The surfboards also a great touch that they were complimentary. The pool bar area was stunning! Great having an aircon in the bedroom too. Bathrooms felt cleaner than other hostels I have stayed at.

The lighting in the bedroom is a bit average - a dim yet stark white light. Some warmer lighting would be nice! The laundry room wasn't very nice - a bit dirty and rubbish.

Incredibly friendly and helpful staff, great hostel with amazing pool area. Very high speed Wi-Fi and opposite the beach! Very spacious room which even had its own balcony.

Cleanliness could have been better, for example there were stains on the sheets and dirty footmarks all over my floor. The only big minus for me was soundproofing between rooms was non existent, meaning I could hear every word of the conversations in the rooms adjoining mine, people moving in their bunk beds, phones going off etc, which didn’t make it very restful but it is a hostel so this is to be expected.

The property is very close to the beach and adjacent to the excellent Tree House Restaurant. The place is full of young people, it has a good vibe and I believe it makes easy to socialize. If you are a young surfer, you could spend days in a radius of 100 meters from your room with full satisfaction. You can very pleasantly walk to the main beach through the beach.

The room had no place where to hang stuff. Not even in the bathroom. The decorative cushions were dusty.

I love the private room, very comfortable and beautiful. It was just a little bit too noisy until late at night cause it’s in front of the bar and it’s made of wooden walls. The public facilities were great and always clean, beautiful pool, amazing inclusions on the rate (yoga class, shuttle to the center, free parking). Everything seems recently refurbished, not the shared bathrooms though, it could be better, I missed a shelf inside the showers. Overall, great place in front of the beach! I want to be back for sure.

The staff was awesome! I’m pretty introverted but on the first night, a male staff member saw me standing by myself watching beer pong and immediately introduced himself and then introduced me to a group of girls who I’ve met up with a few times since during my travels. Property was clean and quiet and the hostel had fun events to meet people. Probably my favorite hostel I’ve ever been to!

No pool, but that will change come September!!! It’s a little outside of the city center but it’s an easy walk or Ubers are available. The hostel also provides regular shuttle service during the day.