The staff are wonderful and can not do enough for you. The facilities are great. I am a repeat customer and still will be, despite being a little disappointed this time around.

Sadly, I feel like I got the crap room. I have made the same booking many time and never scored a room this tired and forgotten (and outside of the smokers spot- yuk!) Housekeeping was disappointing. It consisted of the bed being pulled up. That was it. Please leave the bed if you have to and prioritise taking the rubbish bin and providing clean mugs etc.

We really liked the location of the motel and it has good facilities. Receptionists were really lovely and very organised and had everything ready and I had not long booked it on line and they made it fast and easy .

I did not like the house keeping staff member who was assigned to clean our room apon our departure because I was aware check out was 10am and i had already cleared this with reception and in my booking but house keeper showed up knocking on our door just before 9am wanting to clean the room .. we were still in bed as we had a late night and been travelling so I asked her to come back later as check out is 10am .. she did come back later - 15 minutes later knocking again so that just ruined my relaxing morning as we fell pressured to hurry and leave . That nearly ruined the whole stay . Clearly she wants to get her rooms done so she can go home .

The overall service and comfy within the rooms. I like the space and the bathroom was superb and new. The toilet door needed to be smaller so we could fit in the toilet when we wanted to use it, width wise, but saying that it was one of the best places we stayed in in Dubbo. I will visit this place again..

Just to replace toilet door for a smaller one so we can fit in there when we need to go..

Ease of check-in and check-out and booking the restaurant at reception. Friendly staff. Outlook over the golf course.

Reception didn't explain that booking the restaurant didn't automatically mean that the meal would be charged to the room. We assumed that it was, and restaurant staff had to chase after us to pay the bill. We were told "don't worry, it happens all the time" but if it happens all the time why don't they fix it?

The room was very clean and comfortable.. The microwave and electric jug worked well, we didn't use the toaster but it was provided. The mugs were a decent size, which may seem trivial, but it's nice to get a decent cup of tea! The shower was great, good water pressure and really hot water. We had requested a ground floor room and that was no problem. The motel is situated close to parks and within walking distance to the zoo. We enjoyed walking along the river and seeing the abundant bird life.

Nothing, we were more than satisfied.

Bed was very comfy, air conditioning was great, comfy chairs. Parking at the front of the room.

Shower wouldn’t turn off properly, had to face shower head into tiles so it would run down wall not run onto floor tiles all night which was noisy and annoying. Specifically requested a ground floor room at time of booking due to disability but was allocated an upstairs room. Staff did change this when I requested it to be changed.

The location was great for us, the room was clean, the staff were lovely, the bed was comfy and the restaurant was nice

It was raining quite heavily when we stayed and there was a pipe outside our room that was overflowing water all night. It sounded like a shower running all night which was a bit disruptive to our sleep.

The staff were very friendly and welcoming us.

Just a small request. We are short of the mug as we are coupled, and we only had 1 mug and 1 milk with 1 spoon to make coffee. It's makes it easier if the facility prepares everything according to the number of people who booked the room. It's a compliment to improve a little things with your valuable services.

Arrived late in the evening - check-in was quick and seemless which made it easy to unwind after a long drive. I ordered room service which came in a very timely manner - would recommed the Chicken Parma (huge - couldn't finish it)

nothing I can pinpoint

Hotel was quite and close to clubs and within a decant walking distance from the main town. Room was a good size and bed was comfortable. The restaurant meals were great and staff very pleasant

The bathroom needs to be updated needs to have an extraction fan fitted as there was black mold on the roof above the shower