Rachel was amazing, great service and very helpful, let us know every thing we needed to know at check in and was very friendly, made space for our two utes in the very packed car park as the place was Fully booked and we were checking in closer to 7pm. Rooms were neat and tidy perfect for our little family and extra rooms for our brother and older nieces were just as nice. The Thai restaurant was delicious and the location Super handy to the main road, a short walk to the plaza to Cole’s and other restaurants close by too. We will definitely be staying again if we are ever back in Albury!

As soon as we arrived, we immediately felt welcome. The lady that greeted us at the front desk was very quick, polite and helpful and we really appreciated being treated like people rather than just ‘another customer’. The bed was very comfy, slept like a rock! Cleanliness was a massive tick, didn’t feel uncomfortable to sit or rest my hand on anywhere, knowing it’s not filthy. Shower pressure was actually fine, it’s a lot lighter than ours at home but it wasn’t ridiculously slow like some other places I've stayed. Location wise it is right next to the mall, grocery shops and more! Perfect location no matter what your reason for travel is. I would stay there again, when we return!

I can’t think of anything at the moment, I don’t believe there was anything I didn’t like!

Excellent location and room. Was clean and tidy. Checking in process was great, excellent, friendly customer service explained everything required, what is local, food options, events, things to do and mentioned a near by wedding if there was some unexpected noise (which there was none). Clean bathroom and comfy beds we both had a great sleep and felt refreshed. Will stay again.

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Spotlessly clean, friendly welcoming staff and excellent location! What more can you ask for! It looks like the owners have recently upgraded the rooms which seems uncommon these days.

Struggling to find a negative . The only feedback would be that the sound of guests moving around on the stairs and upper level walkway seems very loud. The property has installed double glazed windows which are great for noise dampening and I’m not sure what could be done to address the issue.

The location is good. The motel was easy to find. Nice chilled out place. Decent size room. The mattress was alright. Would recommend to anyone looking for just 1 or 2 night stay. You get what you pay for so am pretty happy with the place. It was nice & clean.

Lot of small flies or some kind of insect at night outside the room. They were getting attracted to the light. Would not recommend anyone to step out after the sunset. Stay in your room. Request the manager if they can switch on the Air conditioner 1 hr before your arrival. Our room took at least a couple of hours to get to room temperature. Was a hot summer day and the split was in a very odd location. No where near the bed. Wonder if all rooms are like that. Could ask for another room as the motel was fully booked.

Positives 1. Plenty of Room in the motel room 2. Good Location 3. Room is Clean 4. Family Friendly 5. Plenty of parking 6. Good cafe/thai restaurant next door 7. Friendly Staff - Rachael was very informative and diligent. DE TS Approved 👌🏾

Improvements 1. Water Pressure was weak but still useable.

the renovated room was lovely. Clean and well presented. The proximity to the Commercial Club is always a bonus.

The bed is too close to the wall meaning one of us had to climb over the other and at our age that is no easy feat. I think the lounge is too big and had it been smaller you could have left more space on the bed nearest the wall.

Easy access for parking and close to amenities and shops in walking distance .

Was alot of out side noise,especially early in the morning not shore where it came from some kind of industrial machines other than that it was ok Bathroom very tight access into shower could be better especially for an middle-aged couple like ourselves

central location is fabulous, shopping, transport, entertainment, culture and leisure. like the placement of accessible power points above the bedside tables and the dining table. comfortable lounge area for tv viewing and great kitchen (microwave, fridge, kettle, toaster, crockery and cutlery) and well designed ensuite, hanging space, iron and board, hangers and hair dryer in room.

Central location is going to mean a bit of noise, especially on weekends but not extreme or offensive. church clock chimes for Sunday services and hourly throughout the day hours.

This motel is very well located, right in the heart of the cbd of Albury and surrounded by shops, cafe's and restaurants. All of these facilities are easily accessible by walking within a kilometre from the motel.

Nothing in particular was amiss or unpleasant - except that the onsite cafe did not open until 8 am - which means that you need to look for an alternative breakfast venue.