This older style motel has had a brand new renovation. It was bright and clean and served the purpose for a one night sleepover. I was hesitant reading earlier reviews but I can vouch that it has been fixed. No bad smells just a plain and simple clean and fit for purpose motel. The sheets were brand new and crisp cotton to the touch which was a bonus.

No, there's nothing we did not like. But we did like the small microwave in the room. If I was to be really picky then a few more electric plugs around the beds would be OK.

This is our "go-to" place to stay whenever we visit Port. great location and price. the Staff are always obliging and very friendly. the cleaning ladies are lovely and extremely helpful. rooms are always clean and tidy.

this is more a constructive criticism. it would an idea to have the carpets shampooed. I walked barefooted after a shower assuming the carpet was clean, only to find that my feet were quite dirty after walking on the carpet inside the room. please don't take this as a negative against Excelsior, they are fantastic!

The price is great , comfy bed , nice n clean room, the staff are amazing so helpful and polite, great location easy walk to shops club etc . I can’t wait to return next year as this yr was just at great as my ‘23 stay . Thank you for making my vaycay exceptional. See you next year

The only thing I didn’t like was having to go back home…..

Yes it was comfortable and it was good to come into to rest and all that. And it was good to have a lounge like sitting down for read when I did not want lay down. And it was good to have little table of I wanted bring food in. And air conditioner was great especially when it was hot weather...

I was confused about about door coming into the motel at first, but when I got help I did work it out. And one other thing I was wondering it you's have personal laundry to was dirty clothes or not. But far from that i did not had any issues the hotel room I stay in...

Excellent location but didn’t know you served breakfast. Will definitely book again with you , hoping you will give me a good rate thanks

If and when there are little repairs they should be attended to and not neglected as the job can become major. For example my toilet seat was cracked at the back (the plastic part) but I was scared to sit on it every time thinking it will totally rip off although I am not a big made person.

It was an older motel which is what we like as the rooms are invariable much larger. This was very generous with a huge window overlooking trees which meant it needn't ever be covered. Such a bonus as staying in the usual caves definitely isn't our style.

Nothing much. Would have appreciated better reading lights.

Standard motel type accommodation in quiet location very handy for town centre. Shops nearby - better to have a car for supermarket and to get to all attractions. Very welcoming church on opposite corner. Great choice of restaurant cuisines including some with view of harbour/ beach.

As with many motels, room was a bit tired, but clean nonetheless.

A pleasant, well-appointed room. Clean, adequate facilities; Hot shower. I ask for... and received...a downstairs room. Parking ('park anywhere') was a bit on the tight side but I was lucky to have one close to my unit. Easy walking distance to shops and services.

Stronger Internet connection.

Good for a stop over on the way from sydney to brisbane. Room was big enough for 3 of us and check in was through key box. Had kettle and microwave as well as cutlery, cups, plates with a mini fridge. Off street parking available. Location was quiet, 10min walk into town for dinner. Convience store at the end of the street for snacks and water.

We really liked the location and the view of the mountains. The main town was within walking distance. We loved being reunited with the breakwater walk. Being able to park the car close to the room enabled easy access for unloading and returning our goods.

We found some TV channels were not accessible.