Very modern and clean

Parking was fully booked, had to park in public carpark which cost $40 Our room wasn't ready when we checked in at 2pm and the girl behind the desk wasn't very helpful about giving us a time frame. I had provided my checkin time in advance. She tried to contact housekeeping but nobody replied. I had to push the issue and she eventually gave us an apartment that was ready. This was not offered, I had to be firm and stay at the desk holding up the queue before she finally looked for a room that was ready. She was quite content to just tell me it wasn't ready and let me wait without any sort of time frame.

This is an amazing place to stay, clean, tidy and the reception staff were amazing! Great restaurant right outside the foyer and very reasonably priced, had lunch and dinner there. Only stayed one night as we were flying out the following day, was really close to the international airport, Uber was cheap and really convenient. We had a two bedroom apartment, each room had its own bathroom, so no waiting when having to leave early the next day. The washing machine and dryer was also a great added bonus as we did all our washing before heading home. Places to eat and convenience store right outside, felt really safe in this area, walked along the river bank and into the small township. Would totally recommend this place and we would stay again.

Reception staff are just divine. Very warm welcome and very helpful. Cannot stress that enough. Beautifully clean room - truly, not a mark on any wall, no chipped crockery, no spots on the carpet, no stains in the bathrooms, no weird smells - just total quality and cleanliness. Practically unheard of! No disturbance from other guests - while we saw other guests in the lobby we almost felt like we had the whole place to ourselves it was so peaceful. The location is grand - clean streets, lots of shops/restaurants, and a lovely big family park across the road to have your morning coffee. Truly enjoyed our stay.

My singular issue was the lack of shower water pressure, but we were on level 13 and I find that sometimes happens when you stay on high floors in hotels. (Room 1305 if that helps hotel staff identify which bathroom needs a little look at :) ) Other than that - splendid!

The location was great with cafes and restaurants all within walking distance. We could even have gone to the movies if we had the time. Our apartment was lovely, and the bed was very comfortable. The staff were amazing and went out of their way to help us when our friend had lost his phone at one stage.

It would have been even nicer if we had've had more choice in the pillow selection. They were great, but just a little too high for me to be totally comfortable.

This hotel has an excellent 24HR dining option beside the lobby, & multiple restaurants including an IGA on the same block. Everything you need is within walking distance. Having a larger car I struggle to find secure parking in cities, Alcyone has a garage that will fit any size/height of vehicle with reasonable daily rates. The kitchenette is fully equipped for your stay, laundry facilities in the room up to date & the most important feature- comfortable beds. I found the staff excellent to deal with & very accomodating. Highly recommend.

I can’t find many faults with this hotel, if anything the cleaning services could be more consistent & thorough. Otherwise I highly recommend this hotel for Brisbane stays or even airport stopovers. The location is excellent.

Very comfortable 2 bed, 2 bath apartment. Beds were comfortable and in room facilities were in good condition. The location was fabulous as we were attending an event in Portside and the 24 hour cafe attached was a real bonus. Sound proofing was good and we were not disturbed by other residents. Would definitely stay again.

The apartment was a little musty smelling when we arrived and needed airing but opening up and putting the fans on solved that. Hot water took ages to come through which wasted a fair amount of water in the shower. The couch provided was fine but it would have been good to have comfortable chair to allow for seating everyone.

The room was quiet and very clean, the bed was comfy and the blinds didn't let light in. The kitchen was well equipped. Plenty of restaurants and supermarket downstairs, and a short walk to Eat Street.

The car parks are small as we have a larger vehicle, so found it hard to get our of our car when parked.

The apartment was large compared to many of the Airbnb properties we have rented in Australia. The bathroom had two large mirrored medicine cabinets providing a place for both of our toiletries. The unit had so much storage! There were cabinets in the living room, a triple mirrored closet with shelves in the bedroom and two pantries in the kitchen. The washer and dryer both worked like a charm and they provided a hanging rack for items that you don’t want to dry completely. There are two air units allowing us to keep the bedroom at a cooler temperature than the living room The balcony overlooks the recreational space and a park across the street. It’s a 6 minute walk to the Ferry and bus stop. There’s a wonderful cafe off the lobby, Ice cream, groceries, restaurants including some great dim sum dumplings and a liquor store all within 2 minutes walk. After 3 months on the road, we were in heaven!

if you are looking to be in the cbc, this is not the place for you

Property was conveniently located within a short drive from airport and Moreton Island ferry terminal. Brisbane ferry terminals were within walking distance. Reception is 24hr. Restaurants, IGA, bakery, cinema etc within short distances.

A little expensive but to be expected. Dryer timer didn't work and didn't turn itself off - could have been dangerous. Laundry doors had been removed - possible for safety/heat reasons. Balcony was very narrow. Kitchen had minimal resources to self-cater.

Overall, I am very pleased with Alcyone, we have stayed here many times and have found it to be the pick of the hotels close to the airport. There are plenty of food options right at the door. Great location with park across the road, and Brisbane River right there.

Showers have been dirty looking and in desperate need of updating since our first stay at Alcyone a few years ago. Water pressure can be hit or miss depending upon the apartment