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8

842 reviews

The Phoenician Resort

The Phoenician Resort

24 - 26 Queensland Avenue, Gold Coast, 4218, Australia

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Indoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Fitness center

Free spa

Sauna

The Phoenician Resort

Welcome to The Phoenician Resort, your sunny sanctuary on the Gold Coast! Nestled just 3 kilometers from the vibrant city center, this 4-star oasis boasts everything you could wish for in a getaway. Priced from just $253 a night, you’ll find yourself lounging in style while enjoying features like an outdoor swimming pool, an indoor pool for year-round splashing, and even a kids' pool to keep the little ones entertained! This resort’s picturesque garden views and inviting sun deck make it the perfect place to soak up the Queensland sun.

You'll be pampered with amenities designed for relaxation and leisure. Picture yourself unwinding in the luxurious spa, rejuvenating in the sauna, or breaking a sweat in the fully-equipped fitness center—all for free! With an on-site tour desk to help you explore the beautiful surroundings and private parking available, you’ll have everything within reach to make your stay as carefree as possible. Whether you’re whipping up a fantastic meal in your kitchen or sipping cocktails on your balcony, the Phoenician combines that homey feel with resort luxury.

But don’t just take our word for it—boasting an impressive 842 reviews, guests rave about the resort's splendid atmosphere and the friendly, accommodating staff. From the charm of the patio to the convenience of non-smoking rooms, The Phoenician Resort has thought of it all to ensure you have a memorable stay. Get ready to embark on an unforgettable adventure on Australia's fabulous Gold Coast!

Dive into pure relaxation on the Gold Coast at The Phoenician Resort, where the aquatic adventures await! Before you even hear the call of the surf, indulge yourself in the tranquil sanctuary of our adults-only saltwater pools, designed for pure bliss. Whether you're floating in the sunshine at the stunning outdoor pool or luxuriating in the warmth of the indoor heated pool, you’ll find the perfect retreat right here. Picture this: a sun lounger, a good book, and the sounds of gentle splashes around you—all in a setting that feels like a slice of paradise.

When the sun dips below the horizon, the fun doesn’t have to stop! The Phoenician Resort is ideally set up for those who crave both leisurely days and vibrant nights. Embrace the brush with adventure by booking a tour at the on-site desk and discovering the hidden gems of the Gold Coast, from breathtaking beaches to charming local cafes. After a day of exploration, gather your loved ones for a delightful meal in your spacious one or two-bedroom apartment, equipped with a kitchen great for culinary creations. And don’t forget to toast to your vacation; you deserve it!

With 842 reviews swirling in praise of our friendly staff and relaxing atmosphere, you’ll understand why The Phoenician Resort is a favorite among travelers. Each moment spent here is carefully curated to ensure your experience is as seamless and enjoyable as possible. From the charm of the garden surroundings to the enticing ambiance of the sun deck, this is one destination where memorable moments are made. Get ready to dive, lounge, and delight in your vibrant vacation on the stunning Gold Coast—your perfect getaway starts here!

Closest airports

Gold Coast Airport

10.5mi

Brisbane Airport

48.5mi

Ballina Byron Gateway Airport

56.3mi

Lismore Airport

56.5mi

Most popular amenities

Outdoor swimming pool

Indoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Fitness center

Free spa

Sauna

Air conditioning

Tour desk

Sun deck

Parking On Site

Terrace

Mountain view

Kitchen

Non-smoking rooms

Patio

Kitchenware

Garden view

Elevator

Garden

View

Bathtub

Upper floors accessible by elevator

Balcony

Rooms

Room Selected at Check in

More details

Guest reviews

8

842 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇦🇺

Ann

8.2

October 2023

Location was central to everything. Pool deck was fabulous.

The noise from the bar below, especially the live singing, drifted up to our room every night. There is a lot of construction close by and they start very early. A bit surprised that when we realised that we had to buy our basic supplies: toilet rolls etc. It is not a serviced apartment so we should have been prepared (our bad). I would be happy to have them supplied for an extra cost.

🇦🇺

Caroline

8.2

October 2023

Spacious well appointed 2 bedroom apartment in the East Tower. Family really liked the indoor/ out pools and proximity to cafes shops etc. The reception staff are the friendliest and most helpful I have ever come across

A few kitchen items that would have made a big difference when preparing meals in our apartment. Some salad /serving dishes , chopping boards ( the pull out one is not really usable ). My friend’s apartment had opposite - 6 boards! It is not on the beach front so noisier but my teenagers loved the location - walk out the door straight to Yo Chi!

🇦🇺

Ron

9.1

September 2023

We were very impressed with the staff at check in. I wish I had got the lady's name as her attention to detail was outstanding, and I particularly enjoyed that she addressed me by name. A personal touch not often received at many places inthe way of customer service. I am looking at when we can plan to return. Thank you very much! Our son has stayed at The Phoenician previously, when competing at Aussies for surf lifesaving, and enjoyed his stay as well.

Unfortunately the floor was quite dirty as it had been vacuumed but I would say not mopped well. Some of the cutlery still had food remaining on it from previous use. We were offered another parking space when calling to check booking was secure but this was forgotten when the other party staying with us checked in. This may have been due to no spaces remaining, which was fine, but maybe it could have been noted verbally to them.

🇦🇺

Maxine

9.1

October 2022

Our apartment was recently re furbished. Huge king size bed, fabulous bathroom and kitchen. View from our apartment was amazing overlooking Star Casino and the mountains in the distance. Heated indoor pool and spa great. Location was fabulous 👌 everything within walking distance. Pleasantly 😮 surprised. Reception staff top class. 👏

Lounge suite was very uncomfortable, a lamp in the lounge area would have been great. Also a soap dish in bathroom near basin would have been great. Nowhere to put wet soap except on the bench. A few basic supplies would have been great in the kitchen eg. Salt, pepper, foil. Colander and toilet paper was very scarce. Unfortunately couldn't buy just 1 extra roll. A really bad odour at times when entering the apartment, I went and bought bleach spray to clean drains, helped for a day then smell returned.

🇦🇺

Lily

9.1

January 2023

Great size apartment for families. Kitchen is handy and beds are comfortable. Would recommend to ask staff to change bed configuration in booking because it cost $30 to change otherwise. Also towels are $5 to rent, we brought our own and there is washing machine and dryer, great setup. Restaurants downstairs are amazing! Honestly everything we tried was so good, we got takeaway alot because we had young kids and there is a s Dishwasher. Beach and supermarket is easy 5 minute walk, pacific fair shopping centre is 5 minute drive, really excellent location for families.

The bathrooms are a bit outdated and could do with a renewal. We had a weird smell in one of the toilets but this is easily fixed by staff, also occasionally we had bubbles come up from the drain in the bathroom, was not a huge issue and staff can fix it.

🇦🇺

Margarita

9.1

November 2022

Loved the location. Very central to everything. We did not need to hire a car, could walk everywhere. Great range of restaurants within walking distance. Also close to the beach. The apartment was very spacious and comfortable. We stayed in a 2-bedroom apartment and both rooms had bathrooms. The kids room was a bit more seperate from the main living area, which was great in regard to noise as they often went to bed earlier than us. The balcony was quite big and great to sit at and enjoy the view. Great facilities in kitchen and laundry. The outdoor pool was heated and had salt water. The indoor pool was really heated and great to relax in. Overall, a very great stay.

The only negative thing was that on the second day there was a very strong odour throughout the apartment and whole building, it appeared. It was quite strong and unpleasant, but it was only for one day. No problems on any other day.

🇦🇺

Gary

9.1

August 2023

As usual I enjoy the location to all amenities.

One family more or less took over the indoor pool, spa and sauna for several hours on one of the days we were there. They were even using the sauna as somewhere to dry clothes and shoes. This trip I was back in the East Tower (despite requesting North). Room was fine but it is much further to walk to get to indoor pool facilities which was painful for my partner and I as we both had pain on walking.

🇦🇺

Krystle

8.2

January 2023

Location was excellent. The hotel was very clean and smelt lovely.. The shared facilities were exceptional (heated pools, indoor pool, kiddie pool). The apartments were big. Laundry powder and dish washing liquid were provided.

The bathroom could do with an update. The shower screen was old and almost of its tracks. The was not alot of cutlery. Not enough to fill a dishwasher to warrant a wash. There were 3 large moths in the apartment when we checked in. It would be great if you were to provide a few more garage bags.

🇦🇺

Damian

10

March 2024

Phoenician has been our go to place to stay for several years now, my daughter absolutely loves it here, great family orientated resort, great location easy to walk to shops restaurants beach etc, staff are absolutely Awesome, they are so nice & friendly & they remembered exactly who we were upon arrival to check in, my young daughter loves the wonderful staff!

🇦🇺

Maureen

8.2

March 2024

Location to the beach and the restaurant strip was ideal. Free parking was amazing and very easy access. The staff were very kind and lovely also.

The bed was not comfortable, and the whole property is outdated and needs a big refurbishment. BUT for the location and the reasonable price, this was definitely acceptable. We will be back for sure.

Points of Interest Around The Phoenician Resort

Attractions

Broadbeach

0.3mi

Sea World Gold Coast

3.8mi

Marina Mirage

4.6mi

Coolangatta

11.8mi

Springbrook National Park

12.7mi

South Stradbroke Island

13.4mi

Gallery Walk

15.8mi

Glow Worm Caves Tamborine Mountain

16mi

Best Of All Lookout

17.7mi

Tamborine National Park

18.1mi

Tropical Fruit World

18.5mi

Lamington National Park

20.9mi

Gondwana Rainforests of Australia

21.6mi

Story Bridge

25.3mi

Eagle Street Pier

28.4mi

Pools

Location

  • Outdoor

Features

  • Salt water
  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Indoor

Features

  • Salt water
  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of The Phoenician Resort

Outdoor swimming pool

Indoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Fitness center

Free spa

Sauna

Air conditioning

Tour desk

Sun deck

Parking On Site

Terrace

Mountain view

Kitchen

Non-smoking rooms

Patio

Kitchenware

Garden view

Elevator

Garden

View

Bathtub

Upper floors accessible by elevator

Balcony

Stay rules - The Phoenician Resort

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Phoenician Resort

When are the check-in and check-out times for The Phoenician Resort?

The Phoenician Resort accommodates check-ins starting from 02:00 PM and ending at 08:00 PM. The rooms should be vacated by 10:00 AM.

Is there parking available at The Phoenician Resort?

Yes, there is ample free private on-site parking available at The Phoenician Resort.

What are the rates at The Phoenician Resort?

For stays at The Phoenician Resort, prices generally start at $253. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What are the room types available at The Phoenician Resort?

At The Phoenician Resort, guests can choose from One-Bedroom Apartments and Two-Bedroom Apartments. The One-Bedroom Apartments offer a room size of 786 sqft and can accommodate 3 adults and 2 children. Smoking is not allowed in these rooms, and they feature a Queen size bed. The Two-Bedroom Apartments are larger, with a room size of 1141 sqft, and can accommodate 4 adults and 2 children. Smoking is also not allowed in these rooms, and they feature 2 Twin beds and 1 King size bed.

Which amenities can guests enjoy at The Phoenician Resort?

Guests at The Phoenician Resort can spend their time enjoying a variety of leisure amenities. The hotel features two pools. The first pool is located outdoors and features saltwater. It is available all year round and is for adults only. The second pool is located indoors and also has saltwater. It is heated and also limited to adults only.

In addition to the pools, guests can also relax and rejuvenate at the spa, hot tub/jacuzzi, and sauna. Fitness enthusiasts can make use of the well-equipped fitness center. For those who enjoy outdoor cooking, BBQ facilities are available. The sun deck is a great place to soak up the sun and enjoy the views.

Overall, The Phoenician Resort offers a range of leisure amenities to ensure that guests have a memorable and enjoyable stay.

Is there a swimming pool at The Phoenician Resort?

The Phoenician Resort has two pools available. Pool 1 is an outdoor pool that is available all year round. It is for adults only and features saltwater. Pool 2 is an indoor pool that is also available all year round. Like Pool 1, it is for adults only and features a heated, saltwater pool.

Are both cash and credit cards valid payment options at The Phoenician Resort?

No, cash is not a valid payment option at The Phoenician Resort. Only credit cards such as Mastercard, Visa, American Express, and Eftpos are accepted.