The room was exceptional, in great condition, and featured a specially designed large bathroom with both a shower and a big bathtub. I loved the warm and welcoming design, with terracotta tiles on the floor and small greenish square tiles in the bathroom. The kitchenette was amazing, equipped with a small dishwasher drawer and a coffee capsule machine. I requested a high floor with a good view, and they fulfilled my request. The staff were very friendly and helpful at all times, making me feel welcome and valued as a guest. Given the small area, the pool was nicely integrated with waterfalls and multiple levels. The breakfast was delicious and sufficient to get you started for the day. You could choose a main course with sides and a hot barista drink, and all in-house guests received a fruit platter. Additionally, there is a laundry room on every floor, and usage is included in the room rate. Overall, it was a very good hotel in its category.

Housekeeping didn't consistently refill the coffee capsules, and the floor could have been swept better, as I often felt sand on my feet or socks. Otherwise, the room was clean. Reception was not open 24 hours. On Sunday, when I checked in and wanted to book a massage, the reception had already closed by around 4 pm. There were not enough deckchairs.

Beautiful location across the road from Four Mile Beach. Very friendly and helpful staff. Beautiful swimming pool. Nice breakfast. Overall, very nice experience and we wouldn't hesitate to come back

The spa bath in the room was not clean upon our arrival. However, when we asked to clean it, it was done. Coffee capsules were not topped up in the room. So we had to ask for them. Perhaps due to high occupancy in the hotel, we had to wait for hours for our room to be serviced with a sign on the door "please make up the room". This was a bit awkward as you never know if the cleaners come when you are having a shower, or taking a bath, or having a nap.

location is amazing right opposite the 4 mile Beach, great views form my room., Breakfast included & was very good.

The layout of the Pool area is really good, but it does need a refurb.

Location - wonderful view through palm trees to the stunning Great Barrier Reef coastline. Easy walk to nearby shops and restaurants. Staff friendly

This could be a classy property but it has some unclassy problems. The breakfast menu is limited and you are only allowed to select one item - and have one cup of coffee. It feels like penny pinching. The pool is good but the missing tiles here and there - and wobbly paving slabs around it - just all combine to let down what should be a great hotel.

The suite was very comfortable and well equipped. Great access to the pool and beach. The hotel was quiet and very clean. The staff were exceptional and very helpful. We loved having breakfast in the morning.the little extras made all the difference and we felt very welcomed.

Probably needing some maintenance around the pool and a warmer pool.

Great location and fabulous breakfast with sea views

We arrived and the dates for our arrival and departure were all wrong!!! Fortunately a lovely room was found, but we then needed to move the next day and wait for it to be ready!!! We were extremely lucky that a room was available or we would have been extremely unhappy!

the location was great across the road from the beach and only a short walk to restaurants ect, the breakfeast was very good 10/10 and the staff were exellent very engaging and helpfull

the apartment has a kitchen but its not very well equiped , not good for cooking their is no exhaust fan over the hot plates ,as a result we set of the fire alarm ( not ideal)

We really enjoyed our stay in a ground floor Oceanside room. Breakfast was excellent with the choice of a main and two sides, a fruit platter and good coffee. Pool was pleasant to sit by and water temperature was good. Great to have the beach across the road and a short walk to the Main Street.

Nothing

Wonderful hotel with a fabulous breakfast each morning. The staff is terrific and very accommodating. It's an older place but the new owners are responsive and will take care of any concerns you may nave.

It's on the older side so it could use a little updating.

I love being able to listen to the sound of the sea when you are going to sleep in a very comfortable bed. Everything is within walking distance from the accommodation, and you just have to walk over the road and were on the beach. It was lovely to sleep in and wander down for an amazing breakfast each morning. The very helpful staff made it such a relaxing mini-break. The barman delivered mojitos to our pool side table and it was a long way to walk! We had no problems securing a late checkout from Nicole from reception. Nothing was too much trouble.

No fault of the accommodation, but the back packers were having a loud party till the early hours across the road in the park on Friday night, but we were lucky that the sea was making a lot of lovely noise that helped drown them out as it was blowing 30-40 knots!