The entire hotel is beautiful, every single detail, it includes spa area. I was just amazed the entire time. Staff was super helpful and nice. Super easy parking. Amazing place for relax, we will come back for sure.

There were only two things I'd improve - in the room which we had, the bathroom does not have any ventilation system neither windows, which caused unpleasant smell from "humidity". The second thing was that the most of the meals (mostly local type) in the restaurant were really really good, but some like like pitta bread (super dry) were not matching the level of what I'd expect from this restaurant. But again - staff was awesome!

Everything was great and you can feel in every corner of the hotel the mixed traditional style with modern elements, the passion an the creativity of young people from the food to the furniture. Especially the environmental sustainabilityI and creating products with local ressoirces is amazing. I have been in so many 5 star hotels around the globe, which have not had this quality in every aspect.

If there is even something to complain then its small details. Only thing what I realized was the mosaik in the outdoor pool and inside at the shower from the indoor pool needs a bit of restauration, otherwise nothing to complain.

The facilities are amazing - the restaurant "Luke's" was a particular highlight! Food was delicious and the waiting staff were brilliant. The pool was so warm. And they are super dog friendly which makes travelling with a dog so much easier!

It's a shame the rooms don't quite match the amazing style throughout the rest of the hotel, but this wasn't an issue as we didn't spend much time in the room! There was a light by the door of the room that was on a sensor and every time we moved in bed it came on.. we took the bulb out in the end.

Nice design and furniture. The food was nice; dinner( tapas) was very good quality and breakfast the same. Staff was very friendly and cooperative …

They asked for 1000 euro deposit/room and I booked 3 rooms ( 3000 euro). This is a lot omoney either cash or card for somebody traveling. They refused to reduce the amount but this seems typical in Austria!! good SPA but the masseuse was on her off days!! no toaster!! No iron in the room, you have to go to another place and iron your clothes….

The personal was very nice and helpful. The hotel is really cozy, the bed in the room was perfect. If you like the modern style, tapas like cuisine with fresh and local produce, Luke's Wohnzimmer restaurant inside the hotel is a perfect place.

The online hotel customized pre-checkin system is a mess, i've booked two rooms, one for me, my wife and my daugther and second one for my parents. After entering the personal details for the second room, the original reservation details got rewritten, hence my father in law was shown in both rooms which caused problem during the checkin. The receptionist was great and figure it out finally, but generally the system which should speed up the checkin, in the end slowed it down. We had a room on the first floor right above the bar and we heard the music all over the room till midnight, so if you used to go in the bed early request some room in the higher floor.

The staff was a absolutely fantastic! The layout and design was truly beautiful, comfortable, and artistic. Every corner of Sendlhofer's was well thought out.

More staff is needed. The team was absolutely amazing- yet they could have used a few more hands! If I could have changed one thing it would be be bathroom bathtub. After a few wonderful drinks, it was a bit dicy climbing in and out because the side wall was too high. - despite this- we 100% will stay here from now on when we travel to Bad Hofgastein

Very good breakfast with very kind staff (especially Irif). Good parking. The apartment is spacious and very comfortable.

Unfortunately, the services are worse than they were three years ago, when we stayed here. Although the hotel`s policy is to clean only once during the stay, we stayed 7 nights, no one come. And it is a four star aparthotel.

The property and facilities are outstanding

The evening meals are unusual. Food quality was great but the lots of small tapas style dishes did not work for us as hotel guests. Once for the experience was interesting, every night was difficult, especially with teenage kids, not helped by the random and "extended" delivery of dishes to the table.

everything was amazing about the hotel, aside two things the rooms where a match box size we had book an apartment for 6 ppl there is only one toilet we had to line up to use the toilet.

the downsize of the apartment two things the rooms where a match box size we had book an apartment for 6 ppl there is only one toilet we had to line up to use the toilet…. 2 showers 2 sinks but only toilet which made is very hard.

Amazing hotel with great spa facilities and large yard to chill (in the summer). Very nice restaurant with great layout and ambiance, serving a large variety of (healthy) dishes and the best breakfast there is.