The location of the hotel is excellent right next to the Spieljochbahn. The hotel is nicely equipment, the rooms are spacious and there are enough parking spaces. The wellness area is beautiful. I booked half board and the food was also fine, although having tried the hotel restaurant before several times, I was expecting a bit more.

I was staying at the Wellness part of the hotel and there is an ongoing construction in the lobby, which was a bit loud at times and it got quite tricky when coming in with my luggage etc. I would have expected a heads up about this at reception, but was given no prior warning. If I had known, I would have booked the main hotel building.

The spa facilities are wonderful! Much larger and encompassing than I expected- they have two areas one for adults and one for families. The hotel is quite large, and has great access to the ski bus. Reception is lovely, really friendly and kind.

The restaurant was good enough, but I felt the breakfast lacked fresh juice and fresh fruit (they have but some seems canned). The staff felt as though they lacked a bit of man power (understaffed), however, they were always kind and gracious. And you can order eggs in the morning, which transforms the breakfast.

From the complimentary glass of Prosecco when checking in to the gift when checking out, this is one of the loveliest hotels I have ever stayed in...and I've stayed in a few! The room was superb with neatly laid out quilts, slippers, dressing gown, sweets. There was small complimentary bottles of Prosecco and orange juice. The ensuite was lovely with plenty of toiletries. The breakfast room was vast, but very tastefully designed. The range of food on offer for breakfast was overwhelming! Outside there's a large patio area, ideal for sitting and relaxing after a long day travelling on my motorbike. All the staff were very polite, warm & welcoming, most spoke very good English. I'm booking again for next year to take my wife and we'll stay longer this time.

Nothing, couldn't fault the hotel in any way.

Everything was fantastic and the friendly staff members were next level and made my stay much more enjoyable ! Everything you need for few days of relaxing in such fantastic alpine village can be found in this hotel! Wellness area including sauna and outdoor swimming pool with Mountain View and very good restaurant with live performances at night ! Definitely recommend this if you need relaxing and some quality time!

There is nothing I don’t like about this hotel ! It is 11 out of

Super nice facilities, the spa and pools are amazing and the rooms and bathrooms are nice and spacious. The breakfast is fantastic and the food overall was good. Extremely friendly staff as well.

The buffet was not to my liking, very much dominated by meat. There was not much for vegetarians and it was difficult for them to remember to account for vegetarians for the starter dish. I did not like that you could not decide for yourself where to sit in the restaurant and you were forced to sit in that same spot for the entire time, except for when you wanted to sit outside. The bed was also not great.

Everything was fantastic and the friendly staff members were next level and made my stay much more enjoyable ! Everything you need for few days of relaxing in such fantastic alpine village can be found in this hotel! Wellness area including sauna and outdoor swimming pool with Mountain View and very good restaurant with live performances at night ! Definitely recommend this if you need relaxing and some quality time!

There is nothing I don’t like about this hotel ! It is 11 out of 10

Spa was great - large area with a wide variety of saunas. Pool area was beautifully decorated and the various water jets near the edge were really relaxing. Room was very comfortable and quiet - modern and very comfortable. Staff was very kind and responsive. Very good value.

Elevator is very slow. We were on the 4th floor and had to wait 5 minutes sometimes for the elevator to arrive. Food was OK, but expected better. Not sure how the layout of the buffet could be changed, but there was too much traffic in the center at breakfast. Overall the hotel felt crowded and it was not even full.

Loved the Wellness area of the hotel that it shares with another hotel and it can be accessed via the underground tunnel. Great location and close to the lift.

I was shocked by a strange hospitality incident we had in the restaurant during dinner. Rather rude female waiter (in her 60s-70s) that ruined our dinner by coming back twice to our table and shouting at us in front of everyone else “this is not your food” while we were actually enjoying that food; without explaining properly what happened and went wrong. She made us feel as if we stole that food. You should explain to your guests how half board system works once they enter the restaurant to avoid any misunderstandings and spoilt experience. The rest of the personnel seemed to be lovely though.

So many things! We had such a great time although we had a short stay. The food, saunas, room, and staff were all wonderful! Will recommend!

Nothing, anything we may have needed was taken care of before we could even think about it!

Large room, clean Cozy atmosphere. Large hotel with a lot of guests but still a family feeling

Breakfast can be crowded. Normally you get a fixed table but we had to ask one every day.