Excellent location opposite the main gondola. Able to ski down to hotel too. Secure underground parking with easy access to ski room. The lounge/ bar area is very nice and was never too busy. We liked the book detailing the extensive renovations that have been done. The staff were exceptional, always helpful and very attentive. The breakfast choice was great, we really enjoyed it. Nice spa

A little noisy with children running up and down unsupervised although this is a parenting issue not down to the hotel.

We had one of the best experiences in a hotel ever. - large and comfortable rooms with a terrace - nice interior decoration - splendid location near one of the cable cars, a few minutes walk from the center of Kitzbuhel - perfect service with helpful and friendly staff - very clean, the room was made during our breakfast meal - excellent restaurant, rich and diverse breakfast, 4 course dinner with many options to chose from - parking inside the building, no problem at this time of the year - good internet connectivity - excellent swimming pool

hard to find anything wrong with this hotel

We found the staff there so helpful giving us tips on where to hike. etc. Hotel is right beside the Hahnenkamm cable car. This hotel had the best breakfast of all the places that we stayed at in Austria during our 3.5 wk vacation. Fresh squeezed OJ was a real treat. There were just so many choices of items to have for breakfast. The room was very pretty with lots of storage that I am sure would come in handy during ski season. There was a terrace outside of our room. You could easily walk into town from the hotel to go to restaurants or shops. Very convenient location. They have an underground parking garage there which I am sure would be great to have during the winter. We appreciated them letting us park there for a couple of hours even though we were checking out that morning. Although we didn't use the pool, we did go down to take a look at it. Was a beautiful area.

The property is in a fantastic location - excellent if you’re skiing. Also a very short walk to town and extremely close to train station. Great ski lockers in the hotel - very convenient. The breakfast was great - we loved it. We also ate at the restaurant a few times, and it was wonderful. The room we stayed in was large and comfortable. The staff in the restaurant and breakfast area were lovely.

The bathroom was very dated (but good enough as it was big). No coffee/tea facilities in your room which was annoying (but they did provide us with a kettle when we asked). No mugs or glasses in the room (only wine glasses). Very few amenities provided (ie just soap).

Location is the best! Hotel is right Next to train & bus station , ski lift, hire and school, views of the mountains from restaurant are stunning , room and shower were very comfortable Staff are very friendly and helpful, especially Leonie

Nothing

- perfect location, near Hahnenkamm Skilift and about 5 min walk to the center - very friendly and helpful staff - delicious breakfast, with a lot of options, including vegetarian/vegan - nice spa area

- the bed was not comfortable enough for a 4* hotel - no shower, only bathtub. Although the bathtub was nice, a shower or at least a curtain for the bathtub would be practical - no possibility to make tea in the room - children in the sauna

Can't beat the location! Across the street from the main Gondola. Breakfast was OK/as expected, decent lunch options dinner menu did not entice us to eat at the hotel, we went into town every night

The room description was not clear on bed arrangements, I got 2 family rooms to sleep 6 adults in separate beds, but one of the rooms only had 2 beds. Needed to switch to a less desirable/smaller room top accomodate.

Located next to cable car and decor of the hotel was superb

Nothing

very good breakfast. Great selection of food.

No coffee or tea facilities in the room. had to pay for a tea and coffee in lounge areas.

The location of this hotel couldn't be better, across the road from the main gondola, 2mins from the train station, 5mins from town. Main ski run stops right outside the hotel as well! The hotel has pretty much every facility you could ask for. Pool, Spa, Resturant, large rooms, great sports storage, friendly and proactive staff. Breakfast was excellent, great range of hot and cold food. Coffee was perfect. Evening meals were brilliant as well.

Evening specials/menu was a little confusing to read and the evening meal was relatively expensive.