Beautiful lobby, comfortable beds, breakfast food has good varieties, staff was respectful and efficient , swimming pool was nice ,

Bad smell in corridors and some rooms, very long corridors with few elevators, We face a large population of Indian tourists during our stay who literally occupied the lobby and the breakfast area (with their bad manners) , food was average in other restaurants and expensive , spa offered fair to below average massages. Take care of your teenage sons there, never leave them alone ( bad woman with dirty clothes came to my 14 yr old son offering sex for money while he was in corridor in front of our room!!).

My stay in the Baku Marriott hotel Boulevard is very good. the staff is helpful and welcoming. They were absolutely fantastic people.

The breakfast was something underwhelming as I did not expect from the Marriott. The service is good and the food is okay . But there was a total chaos in choosing and serving the food.

Absolutely beautiful and wonderful hotel. I cant understand why people are posting negative comments about this hotel. It is a big, stylish hotel with lovely environment and ambience. Having every facility which a 5 star hotel should have. Right in front of sea side which gives you a lovely view and peace of mind. It was an amazing experience to walk around the sea side. The reception was very good, efficient and cooperative. They gave us a good room with partial sea and city view. I loved the view from my room. Room and toilet size was also good and very clean. Gym and swimming pool were also very nice and facing the sea view. The hotel has a beautiful great lobby with amazing interior design. I couldn't stop myself capturing a lot of photos there. I really enjoyed my stay in this hotel. Highly recommended.

It would have been great to have a coffee machine in the room. Access to public transport is a bit far. You will have to use bolt there.

Hotel's atmosphere was really nice. We stayed there for 7 nights. Mr. Tural helped us in booking our trip to Shadag and night life tour' we must say it was a great journey. (Driver to Shadag was Samir Karaman, Night life tour guide named Sab) All three were very friendly. Mr. Nehad was kind enough to assist us well during check out. Overall a great experience except for the hotel payment issue as mentioned below.

First 30 minutes at the hotel desl at the hotel reception was painful. We were told by a friend that Mariott being international hotel should accept Dollars because Baku hotels accept payment in local currency as well as dollars. However, the reception guy insisted that payment should be made in local currency in full, No advance was being accepted. After multiple requests stating that we are tourist and we are a family 1/3rd amount was accepted as advance in local currency and we were given 24 hrs for the remaining payment Lesson learnt Mariott Baku doesn't entertain USD payment from tourist.

My family and I had a wonderful time staying at Marriot Boulevard, Baku. The staff were exceptionally helpful, welcoming, warm and kind. They were extremely efficient and generous with their hospitality. 4 staff made our stay the highlight - Zeynab and Nilufar the customer service manager. They were even helpful to the extent of guiding us on what best to do in and around Baku! We're travelling with an 11 months baby, and finding Indian baby food is a challenge - Zeynab and Amina went the extra mile and put us in touch with the Indian Chef at the property- chef Hussain and he especially helped prepare indian baby food for us! Loved the entire stay!

Wanted to share our wonderful experience during our recent stay at your hotel. From start to finish, everything was exceptional, and we thoroughly enjoyed our time at Marriott Baku. The hotel itself is beautiful, and the facilities were top-notch, ensuring that our stay was both comfortable and relaxing. The attention to detail and cleanliness were outstanding, making it feel like a true home away from home. A special mention goes to the Customer Care Reception team, particularly Mariam and Nargis. They went above and beyond to make sure we felt welcomed and well taken care of. Their kindness, professionalism, and support made a big difference, and we are truly grateful for their assistance. Overall, we had a fantastic experience, and we highly recommend Marriott Hotel Baku to anyone visiting the city. We look forward to returning in the future!

Everything! Room, food, house keeping and especially Mr. Sahil who made the trip memorable! We can’t thank him enough for his assistance and understanding! Bed was out of this world!

Had a nightmare at check in because of not being given a smoking room. A state of panic was witnessed upon arrival, no one to greet or handle luggage, long queues and managers hiding in offices.. floor staff was trying to manage but obviously they needed directions. I got bitten by a mosquito while trying to check in but there wasn’t any insect bite cream or antiseptic available. Mr. Sahil finally found a smoking room for us the next day and we had the most wonderful 6 days!

Our stay at Marriott Boulevard in Baku was absolutely perfect! The hotel team went above and beyond to make our experience special, even surprising my husband with a birthday cake and warm wishes—such a thoughtful gesture. The entire hotel was spotless, and our room had a stunning view of the city towers, making our stay even more enjoyable. The spa area was also a great place to relax and unwind. A big thank you to the entire staff for their kindness and attention to detail, ensuring we had a comfortable and memorable stay. We truly appreciated the excellent service and would highly recommend this hotel to anyone visiting Baku!

Nothing

The hotel is really extremely well equipped, clean, modern and rooms are great. I had a sea view with M club access and would highly recommend. I had a space to rest and a space to work with plenty of food. Breakfast in the lounge was excellent, and getting complimentary nightcaps (beer/wine etc.) was a nice touch. Nothing was too much trouble for the staff - I was even given an early check-in (after an overnight flight) free of charge, arriving at 08:00. I would wholeheartedly stay here again.

The ATM did not work during my stay.

I had such a great stay at the Marriot Boulevard. The facilities are extremely clean and the the staff is very friendly. In particular I want to call out Nihad at the front desk who took the time to personally remember our name and was always super helpful. I also have such high recommendations for the barbershop, the service that I got was excellent. Facilities overall are very nice, as is the pool gym and sauna.

It’s hard to get in touch with the hotel prior to arriving, recommend setting up a WhatsApp line or being more available via email as their phone lines are a little difficult to reach them on.