The location-very easy access from the train station. Also the direct bus to Charleroi airport is only a few minutes walk away. The hotel is very close to the main sights of Mons, the old town, Grand Place etc. The staff in all areas of the hotel were very friendly and welcoming and always made a point of saying 'bonjour,' smiling and acknowledging you. The room was surprisingly large, with big bed, lots of space and big bathroom. The hotel was spotlessly clean and fresh. The room was very quiet and I slept really well. Excellent choice of hot and cold dishes at breakfast.

Roomy & comfortable. Nice, hot breakfast. Great WiFi. Free underground parking. Short walk to the main centre of town with many restaurants.

Wrong location. I first went to the address shown on the reservation - that was still under construction. Sign was posted for the correct location. Just a mild inconvenience. Hotel could have sent a message about the correct address.

It was a very pleasant stay. The room was large and comfortable, good value for money and the breakfast was OK. I liked their option for no room cleaning policy, as I never want daily cleaning anyway. Staff was really helpful.

When you entered the room you could sense a smell, but it disappeared quickly. Also some of the breakfast options were really poor, scrambled eggs and sausages were not that good.

Gated/safe parking. Room was clean and comfortable and large. Buffet breakfast was tasty and there were lots of options to eat. Staff were really helpful, had a map to enable us to walk to the centre of Mons for a meal (about 10-15 minutes) which was really lovely (once we had passed the road works - they are laying cobbles/stones)

Noisy - during the night a door/loud bang woke us a couple of times. Getting to the hotel due to road works was a nightmare, instructions not clear enough. Maps provided but don't really show which road is which and how to get back when you have gone wrong! All one way streets. Red signs stop half way to the hotel. Will be much better when roadworks/new station complete.

I didn't choose the breakfast. The room was good. Location wise this is the best place to be. There are lots of restaurants within literally 2-3 minutes walking distance. Train station is just on the other side of the hotel.

The only thing that bothered me is the water overflowing of shower to the bathroom floor. The certain was not enough. You have to be very careful while taking shower. Also don't stand in the bathtub, it was slippery.

I liked the style of the hotel and the room -it was clean, comfortable, spacious and modern-. They have lockers you can use for free, which is also good thing to know. Also, the staff was very nice to us.

They make you pay a deposit of 100€ but you get it back immediately once you check out.

A very zen reception area, lovely chap on reception, also very calm and efficient. A fresh looking room with BBC TV to catch up on what's happening back home, and some entertainment in English. Breakfast options were great! freshly squeezed orange juice was a real pleasure at 06:30.

Road works had closed off the entrance to hotel so it was a real fanny to find a way into the grounds. some prior notice would had have been helpful.

Possibility of late check-in because of the late flight. The stuff was nice, the bed comfortable and also nice breakfast. I also appreciate option to regulate temperature in the room.

I was missing some hand cream (got dry hand skin after washing), but it is not a big issue.

Excellent location close to the city centre and the railway and bus station, a large and quiet room, with enough space for your belongings. Perfect breakfast, with a wide offer of hot and cold meals.

Nothing to complain.

I didn’t actually stay at Gare I stayed at the centre hotel as Gare opening had been delayed. The location, the price, the cleanliness, room size, coffee machine in the room.

The breakfast selection was a bit minimal, and I was charged for early check in