The room lay out. Breakfast

Reception staff was a bit curt on arrival. We were travel tired. They did not answer the phone and then moaned because we used the chat facilities. Also, we asked for some more water and was told we would have to pay, as only allowed one bottle a day. There were a few things wrong with the room. One of which wasn't resolved. Extractor fan in toilet. Tv was not tuned in. We were just told it was crap.. We had wanted to watch some of the Olympic games. We struggled to understand how to use the shower. We were shown, but in a harsh way A phone call to the receptionist re check out was dealt with in the same harsh way. The room was unbearably hot at night.

I stayed for literally bed and breakfast and both were fine. I was delayed and checked in a bit late but the staff were super helpful. Well informed about bus arrangements in lieu of 44 tram works. I like the fact that a carafe of water was provided in the room. Everything was exceptionally clean.

Small point - shower mats would be a good idea as bath a bit slippery. The tram works on 44 route until spring 2025 apparently are not the property’s fault but they do make coming by public transport a bit more difficult so wise to do homework.

I arrived late and the check in instructions were professionally issued so there were no problems. Car parking area nice and off the road. Nice well set out breakfast. Flexible staff who ordered a taxi when asked out of hours so even if reception not staffed 24/7 there appears always someone on end of a phone if needed.

It is difficult to control but it was quite clear that some antisocial locals exercise their dogs in the alley to the parking. As this is not lit, there is a high probability of something unfortunate happening especially for someone wheeling a case from the car parking area.

・All the staff are very kind. It was helpful that they responded to our troubles immediately. ・Parking is free. ・Breakfast is buffet style. They replenished it as soon as there was less food. ・The room was clean and the surrounding environment was very quiet, so we were able to spend our stay comfortably. ・We can easily check out in advance online. If you can move by car, it is definitely worth staying here than in the centre of Brussels. Thank you so much!

nothing.

The hotel is located in a very quiet area. Near the hotel it is a Carrefour market and a few restaurants where you can eat, if you find them open. I could do an earlier check in, around 11 o'clock. The room and the bathroom were clean and the cleaning was done daily. The bed was very comfortable and the bed sheets are white and clean.

property was clean. near carre fore supermarket. near the sport venue. breakfast was an additional option. a spare bed was provided as an additional option. staff were helpful and pleasant. there is a communal balcony.

price was in the high side

The hotel is located in a pleasant quiet location with good transport accessibility. Near the hotel there is a park and a forest, the air is very clean. Friendly and helpful staff, clean and comfortable room. The breakfast is delicious and varied.

I have no negative experiences here.

Room size and setting outside

Toilet is seperate from bathroom - placed on opposite sides of the room. No oppertunity to wash hands in toilet. Bathroom and especially the toilet was very warm when the door is closed.

Location excellent - in the center of town near everything. Breakfast was nice and the rooms were decently spacious.

This is a very minor inconvenience but... got a little bit confused for checkout, was not sure if it was compulsory or not. Had an email to checkout, but was very just in time leaving, so forgot to fill it in, but didn't get any reminders saying I hadn't checked out. I gave in our keys and that was it at reception, so I'm guessing I didn't do anything wrong.

The room was very large, quiet and well decorated.

As there are 2 steps to go to the bathroom I reccomend that a led light is installed so during the night one can avoid to trip whilst going to the bathroom.