Location was great - quiet and far enough from the noise and traffic of the city. Close to many restaurants within walking distance. We rented bikes from the retreat and biked to town and to Secret beach - both easily done on bicycles. Staff were very helpful and friendly. Roger Navarro was super helpful with booking activities for us. Rented kayak to do some extra snorkeling and spear fishing along the barrier reef, launching kayaks right off the beach from the retreat. Relaxing place to be!

We wished there was a freshwater rinsing hose either at the lodge area or at the pool to rinse off sand and salt water.

The food was excellent! You must try the Fry Jacks! Even more so, the customer service was superb. The staff is so attentive they remember your name, whether you like coffee or tea, and make Mimosas with fresh watermelon juice. Sending Love to Rodolfo (Rudy), Roland, Zenia, Sam, and Joelle. They are a great team!

The mosquitoes are so hungry so take your bug spray! But that is not the hotels fault. LOL Currently, there is construction going on so it is a bit noisy but reasonable and only during daytime hours.

The cabana was in an excellent location on the beach. It was very clean and the air conditioning worked well. We would book this again.

There was significant construction taking place that made the resort look and feel unfinished. The bar was open but not completely finished. The restaurant was average at best.

The authentic island feel and look of the decor. Somethings could be upgraded, but overall it is a secure and peaceful resort.

Construction tion was going on for some remodeling, but staff we above and beyond to accommodate and make sure no one was I convenience. Can't wait to see the full remodel and additions that are happening next year.

Quiet, beds are comfortable at least for the luxury villa not sure about the other rooms, fully stocked kitchen supplies. This would be a great stay for big families and of planning to make meals. Staff were helpful and friendly.

Nothing to complain.

The atmosphere and location

beautiful and safe

We loved our cabana on the water, the pool, and the convenience store on site. Very good prices for everything and we chose to utilize their on site golf cart rental company and airport transfer service for a small fee. Very glad we did that and had no stress getting to/from airport or worrying about golf cart hiccups, since the company was right there with us if we needed anything! Concierge was extremely helpful when we had flight issues and the restaurant staff were extremely friendly and fun to talk to all week- great conversation with EVERYONE on site. OH the massages on site were AWESOME, TOO! That was great having on site-

We were bummed about the on site restaurant having inconsistent hours and the amount of time it took to receive food. Minor MINOR complaint, but we were stressed some mornings worrying if we'd make our planned excursions since the time of breakfast was inconsistent and took 30-45 min for toast and fruit. Understood it's vacation, but we got used to it after a couple days. FOOD WAS GREAT, just a little slow. & couldn't get drinks some days after 5pm, when they'd close early with no customers. Overall, awesome restaurant/service, minor complaint from busybody americans.

The pools and the location were great.

Run down and cockroaches in the cabana.

The distance from town, the jacuzi tub never worked and the bathroom door handle broke n wouldn't open.