The staff spoke English which helped me. They were so friendly and accommodating to my needs. They gave me clear instructions for going to subway/train. They suggested a great restaurant nearby. The bed had a wonderful choice of pillows from softer to firmer eg. to sit up in bed and watch tv. I loved the complimentary snacks and water. The water in glass bottles do not get replaced though, there is a charge if you ask for more, however the hotel has these drinking water stands, so if you want to get a glass of water, you are able to. The breakfast was included with my room booking, wonderful choice and staff wanting to please. I enjoyed lovely slices of fresh fruit, papaya, melon, mango to name. Had choices of yogurt and found an unsweetened type I like. Croissant was ok, but this is not France. Hot eggs and all sorts of other things available too. Coffee was ok, perhaps not really hot enough for my liking or perhaps I like to add too much milk! There is no kettle / jug in the room to boil tea, I would have liked that. Bonus as a guest - attend happy hour and have soft drinks or glass of prosciutto and an array of savoury goody things, fruit, walnuts, salad, cheese etc. its not top cuisine but you can find things there you like. I enjoyed the cooked mini potatoes. Pool: it is padlocked after 5pm, a bit annoying if you want to quietly do a few laps.` Sauna is like a steam sauna, I enjoyed this. This is not always on, but the hotel accommodated me and put it on. Overall I loved my stay and would definitely go back again.

Amazing breakfast and very nice staff at the front desk.

The lady that works at the breakfast buffet in the mornings was rude not just once, but several days. She has zero people skills! Very bossy and just made breakfast time very uncomfortable.

A great hotel in a classy street of Leblon, close to Leblon Beach and many shops. The rooms are exceptionally soundproof, the bed is fantastic, and the air conditioning is first rate, so a good sleep is guaranteed. The buffet breakfast has something for everyone. The staff at Palladium, both at the desk and in the restaurant, are quite helpful and courteous. A+ all the way.

I am a frequently client of this hotel and like it because of its great location (in the center of Leblon). It is a boutique hotel with great service and this time I tried connected rooms, which was very good for a family of 4 people (2 adults and two teenagers).

I think breakfast could have a more variety of food. Although we were able to ask for an omelete and tapioca that were not in the breakfast table.

The location is great! Two blocks from the beach and pretty safe. You can walk to the restaurants in the neighborhood without Ubering (pretty rare in Rio) Also, they have something AMAZING I have never heard about it before. A kind of happy hour included (as breakfast) from 6 to 8 pm

The room was great - we had lots of space and it was really well set up and maintained. It’s in a great location - just a couple of blocks from Leblon beach and easy walking distance to Ipanema. The staff were great, super friendly and helpful. The breakfast was really good - lots of options. The pool area was really relaxing.

Nothihg

I have stayed at this Hotel several times in the past. The staff has always worked to accommodate any requests that I have had. This has made my stays much more relaxing and I will return in the future.

Staff were great. Location wonderful. Comfortable room.

I had to pay a supplement as we were two people in the 45 sqm room not one. This could have been handled better by management. Whilst the hotel did have a communication from booking.com that the booking was for one, I clearly had a confirmation which did not specify this restriction. I do not know why. It seemed like my document was irrelevant so I finally paid up. A compromise on the supplement would have been an appropriate response.

Perfect location in a classy neighbourhood. Professional service. Definitely a cut above the gaudy hotels on the beach just two blocks away.

The breakfast buffet is really great but perhaps lacking a bit in modern standards (like freshly made omelets or eggs done any style).

extremely well located, extremely. rooms are nice, spacious and comfortable. breakfast excellent. staff very friendly and helpful. it is all good. the best hotel I’ve stayed in Rio.

it is expensive, but not above the average for the area and it is worth it.