Great time at Art 'Otel. We stayed couple for 6 nights. Excellent location, just 2 minutes from the main street of Sofia; breakfast is good with a big variety of sweets and cakes; every day between 18:00 and 20:00 there is an open bar with free snacks and alcohol, and the hotel's staff treated us like family! Wonderful experience, see you next time.

The atmosphere of the hotel is homely, the guests are treated like family. The staff is polite and helpful. The owner of the hotel is a wonderful, generous and hospitable man! (Hi Emil!) Breakfast is very varied and plentiful, the food is very fresh, delicious and aesthetically served. The hotel is located near Vitosha Boulevard on a quiet street. The metro is very close. Super rest, we recommend it to everybody.

Location is ace - and go to La bottega restaurant nearby. Our room had a massive terrace. Good shower. Very clean. Breakfast delicious and so much choice - keep Warmers closed though wise eggs cold!! Delicious bread!! Sweet staff.

Air con a bit noisy and sounded like dripping water A little bit dated.

Great rooms with enough space and comfortable bed. Helpful staff, they allowed us to check-in earlier than expected which was excellent for us. Also, good breakfast with a good variety to choose from.

The receptionist Lacaesar was exceptionally helpful. All of the staff were excellent.The breakfast was very good and varied.The room was very comfortable and had toiletries and slippers.The location is central and convenient.Between 6 and 8pm they offer free food with unlimited drinks of good quality.They also gave us free cakes.

The only small thing is that the temperature in the room was very high..take summer pyjamas.

Perfect location!! Wonderful breakfast, great drinks. Exceptional service and staff!!!!

I highly recommend :) Location is enormous. It is very close to main street and historical places by walk. Staff, especially Christine, is amazing. It is very clean, very hot... the breakfast is very successful. We will definitely stay here every time we go to Sofia. I am glad we chose this otel.

Location great for shopping and sightseeing within walking distance of the hotel. Breakfast was a wide ranging buffet with excellent choice of seasonal fruits homemade cakes, local delicacies, Bavarian cheeses, local honey and buttery croissants. Main reception staff spoke perfect English and were very helpful, supplying local maps and directions to buy Bavarian souvenirs. Quiet and peaceful room with bath robes and slippers. Welcome treat at both beginning and end of our stay. Taxi fare included in our room package. Lovely art works on display.

Duvet was very narrow. We chose to stay at this hotel especially as there was a package which included local wine tasting and canapés each evening, live music and coffee and cakes available throughout the day. This turned out to be local white or red wine, or beer. Guitar music, good, but not the same as the photo of the harpist, and no sign of coffee during the day. Canapés have been replaced with some crisps and corn. Felt other guests were uncomfortable with the bar setting, not at ease, and didn't stay long.

Large, clean, quiet double room with a large, comfortable mattress and perfect pillows for sleeping. Bathroom equipped with everything. Quiet room which allowed us to sleep well after long days of tourism. Breakfast is plentiful, with sweet and savory dishes, typical and European dishes. Definitely worth including in your living room. The location of the hotel is perfect and allows you to walk everywhere: you can reach museums and monuments in 5-10 minutes. The best restaurants in Sofia are 3/5 minutes away. Furthermore the The staff (who speak English perfectly) are kind, attentive and thoughtful. The last one day they allowed us to delay check out by an hour and booked us a taxi to the airport, checking the license plate to make sure everything was fine. We will definitely return to this hotel, I highly recommend it.

All perfect! And the welcome candies were delicious!

The hotel is strategically situated in the city centre. The staff, Kristine Lachezar and Lubomir were very friendly and super helpful in making my stay highly enjoyable.

No complaints