This a new very beautiful hotel. Everything is as expected even better. Spacious and clean rooms, beautiful design. Comfortable beds and very nice bathroom. Very polite staff, amazing breakfast. Easy to reach the city with the subway which you will find 5 min walk away. Free parking. Highly recommended.

Pity we had to leave.

Everything was exquisite , the food , the staff, the room, the swimming pool, sauna; the accessible room was absolutely perfect, we asked for joined rooms and we had the pleasant surprise that the rooms were communicating through an internal door

There was nothing to be improved

Breakfast was very good. Bed was comfortable. Room etc was clean. Girl at the bar was helpful and friendly. The shower strength was good. Room was quiet. I could have the window open all night for ventilation without noise from outside.

Laundry service were very slow to collect. I asked reception to order a taxi in advance and he forgot. The shower head adjustment was not working well and the water temperature fluctuated.

There was a lady who worked at the reception and was passive aggressive for no reason whatsoever, I just asked to check out and she rolled her eyes at me, then she told me that i had to pay additionally for a city tax and i said okay, then she said, and i quote "i said you have to pay a city tax". Mm like okay?? I payed 500 leva for 2 nights, what does she think I'm not going to pay 2 leva for a city tax and run away?? 😃 pathetic. Otherwise everything was great, highly recommend the hotel.

The breakfast buffet had everything we needed for a strong and healthy start into the day, with the cooks accepting special wishes for omelettes and more! And the same thing counts for the rest of the day, we tried ourselves through most of the dishes on the standard or weekly menu and every single dish we took was to our complete satisfaction!

We were there over New years eve, and on the 31st we wanted to eat dinner in the brasserie, but were not told beforehand that there will be a special event on that date and the restaurant will be closed. In the end, we could join the special event without problems but it would have been nice beforehand to know about the special occasion.

Breakfast was great! The bar and restaurant staff were very friendly and they made great cocktails for me. When I asked for one that was not on the menu, they went above and beyond to make it. Great service, Reasonable prices. One of my favourite hotels in Sofia.

If I had to pick something, I would say the bath tap was a bit awkward. It is placed in middle of the bath, so hits you directly if you want to add hot water. Basically, you need to stand up each time you want to add hot water...

Breakfast excellent evening meal excellent staff absolutely fabulous so so very helpful........on arrival the receptionists were so welcoming.........The Manager of the dinning room inside and out etc Daniel exceptional person, so knowledgeable very smart great smile...........I will recommend this hotel to friends.........

The revolving doors at the entrance are too fast, don’t know if you can slow them down.....

Nicely located for business meetings. If you’re in Sofia for business, for one or two nights, this is a great solution.

Service is kind of… clumsy, I guess. Not really experienced, or that’s my impression. Hotel interior is kind of ready for renovation. Nothing alarming, but feels like early 2000’s.

The hotel is renovated and it looks amazing! It is in a quiet area! My room was specious and the bed was really comfortable! I liked the restaurant as well !

very modern design, clean rooms, nice toiletries. Very good restaurants and breakfast

The view is not what I expected. The rooms can be larger