Located in the center of the city near the metro and close to a variety of tram lines. The noise from the streets didn't bother us although with an open window you could hear everything happening on the street. The room, including the bathroom, was big enough. The way of entering the building and the room is really useful for people who don't want to deal with keys.

The carpet had previous stains probably because people walk in there with shoes on . One more chair is needed in the room as it is for two and there was availiable space. We had a problem with the building door and the code until a guy from the hotel showed us how it worked. It could have been nice if there was a kettle and cups in the room.

the location is excellent, easily accessible from Serdica Metro station and several local landmarks. The coffee machine and water cooler in the foyer are a great touch before heading out for the day. Reception staff are approachable, friendly and helpful. Rooms are on the small side but serviceable and well decorated. There's a handy tablet on the front desk to call a taxi and lockers to leave your bag after you've checked out

We stayed twice. One room had a great view of the street, the other had no external window, so a little on the claustrophobic side. The absence of shower screens means a wet bathroom floor!

-The reception guys were very nice , very friendly and Very useful. -Old building which has its charm. - they had coffee/tee/water in the lobby for free.

-Opening of all doors is with a code and not with a key. It complicates things as you need to make light to the door with a phone and look at your phone to get the code again and again , including in the street - instead of 2 seconds it took 2 minutes to get through a door, which was very tiring. -Hitting was not working(it was beginning of November- I got an answer that it looks like it is either very hot to all rooms or shut down, so it was not hitting by choice) .I got a personal hitter from reception which helped a lot ( again, the best part here is the reception staff) -the Separator between the shower and toilets is too small so each shower I took, the toilets floor stayed all wet which was annoying.

Very central hotel, right by a number of tram stops. Liked that it had air con as it was hot. Air con isn't too cold, so may disappoint those who are used to very cold AC. Having water available in the lobby was a lifesaver as we had turned off the fridge to reduce noise in the room. Bed was comfortable. Decent shower.

The keypads were fiddly but saved us having to remember keys and meant we could leave/arrive separately too. The back of the door to the bathroom could do with a clean as some people clearly couldn't handle an open shower!

Ideal location, within walking distance of everything 😀 facility was clean and comfortable. Complimentary coffee/tea was very nice, also free mineral water, as the tap water is not potable. I like that the hotel was keyless, I received a code to use on the door, also soap etc was from dispensers, more eco-friendly.

The staff was ok, no city map and where not very informative. the hotel has one elevator that is accessible by 5 big steps, the air-con was off and opening a window was not an option.

The room was clean, the shower excellent, the beds were comfortable though small, staff were friendly and helpful but above all the location is excellent - the best possible location

The room was relatively small compare to how the hotel sells itself. There are no windows, so you get a claustrophobic feeling, beds were narrow (twin room) - can not imagine how extra length and size people can sleep there. The code system for entering the hotel and the rooms is sometimes irritating. All in all, we thought the price was a bit high for what you get in return.

Very central. I use it for the metro literally about 3 min walk . This takes me to the airport for 1.60 lv

I think when your tired and had long journeys they should have the WiFi on the room doors. Little thing on the desk so if you miss it or forget then it's a nuisance. They say they message you but I didn't get it. Had a form to fill in that did not work. I dont want all that hassle really. And also get some english tv. NOT music. I wouldnt stay more than one night because of this

The staff was polite and tried to be helpful during our stay. The self check-in process is easy to do if you know that you have to make it in advance. :) Maybe try to alert people several days prior to their arrival. Next to the front desk, there is a beverage zone with soft drinks and coffee, both free of charge. The room was clean and the bed was comfortable. Their Rooms are occupied with smart door handles that require only a code to enter inside., so you don't need to bring keys or cards. The building is newly renovated and the interior is very cool. They provided a rug, toy, water bowl and some treats for our dog. The location of the hotel is excellent.

Surprisingly, we were charged a fee (20 euro/per night) for a dog whose weight is 6 kg. 🤔 The receptionist told us that we own a "large breed", so we need to be charged extra. Just to clarify, we own a female Cavalier King Charles. 🤣 Also It was hard to find a paid parking spot near the hotel. We were suggested by the front desk staff to park our car at some shady area that it's not even a parking lot. Our room code was not working, so we needed to seek assistance for a new one. Hope they fix these issues!

Superb location, everything is in walking distance. Metro & trams accessible in a short walk. Free tea and capsule coffee at the reception. Nice art-deco-like interior and overall cleanliness. This is really an introvert hotel: self-checkin, code locks everywhere, almost invisible staff: you only see someone at reception but your room is sure to be cleaned every day.

It was way too hot in the room. And like nothing could be done about it: window going to the lift shaft could not be opened and a thermostat on the wall only could start a fan to move warm air.

Location was really good. Rooms were clean, big and nice. Free coffee. Helpfull reception. Hotel is in center of city, so sights start 2 minutes walk away, and with 2 minute walk from major Metro hub.

Electricity savings meant that alle shared areas (eg. reception) was with really poor lightning. Hotel should get much more strong light. Also, the workout gym at the top floor was a dissapointment, with no workaout machines. Lost opportunity there, and it should not be advertised as workout gym.