Great facilities. very clean

Asked for a pick up from the airport, and the hotel management sent me a few links asking for credit card details for advance payment for pick up charges and some form to be filled. When i told them i m a hotel guest and book8ng is non refundable plus credir card details already with hotel, they never replied back and never sent a pick up. I had to take a taxi from airport. VERY DISAPPOINTED

Breakfast was nice, good spread. Room was spacious and good quality fittings. Good view from the room and close to all the facilities. Walk though to Naga world 1, and to many restaurants and night clubs. Pool was great.

While I understand hotel allows smoking it's something I didn't like and people did smoke in 13th floor where it was supposed to be smoke free. After 11 there was ladies (mostly transgender) who was harassing you for business and they even got in to the lift with you. Some staff were very helpful while others were only willing to serve rich Chinese where they get bigger tips. Gym was below average and sometimes the Air conditioner is turned down. Expected bit more of a gym for a big hotel like Naga World.

Feel safe and great breakfast spread available.

Should have more affordable restaurants and affordable shopping available. Please add a convenience store for visitors to buy necessities such as drinks and local products within the hotel premises.

Very well maintained

Nothing, all good

As a whole property is nice

Nothing

I like the breakfast buffet, in-room dining menu, laundry etc.

Could do better to remove the smoke smell from non-smoking areas.

The hotel room was clean, nice and spacious. Breakfast is offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect ... Indeed, it speaks to what a multi-award winning world-class integrated resort. Moreover, thank you for a warm-hearted welcoming during my stay and for the birthday treats for all october celebrants that happened last night, October 5, 2024. It was really an unforgettable experience.

Breakfast and dinner excellent, location excellent, staff excellent, food options excellent, room size small to average, TV size small to average, great bars and clubs!

No real options to upgrade, but overall nothing I didn't like, especially as a place to stay when working in Phnom Penh. Great location. For a romantic holiday, I would probably choose somewhere else, especially if my partner was not a gambler!

1. Very comfortable bed and pillow 2. Good location.at nagaworld casino 3. Serve very nice food at 24 hours restaurant- i always dine at there for lunch n dinner. Asian cuisine 4. At first i step into the room, it was warm and i hardly sleep and i called reception the next morning and immediately they sent their technician team to clean the aircon thoroughly. Room is Very cold after that. 5. Swimming pool staffs were very attentive and keep a lookout at kids when swimming in pool 6. Swimming pool was great as they provide floats.

Nagaworld should put more entertainment for kids. Kids only have swimming pool and in room.tv a lot of news channel. Should have more english n chinese movie.

We enjoyed the breakfast very much, plenty of good food and choices! Our flight was delayed, but there is a foodcourt at the basement, we managed to have light dinner at 9.30pm. Very convenient!

We actually stayed in Naga2, not the Entertainment Complex （Naga1）, the room is only 20 sqm, smaller than those in Naga1.