Nice apartment with a wonderful view, including two small balconies. Decent bedroom size, with a huge comfortable bed. Bathroom was acceptable although the draining wasn’t great. Decently located. Staff were extremely kind and hospitable and most certainly one of the most polite groups of people. This made for a very pleasant stay, on top of the simplistic but traditional styled decor which we very much appreciated.

There was no cutlery or crockery to use. The location is fairly well placed but you’ll need Tuktuks to get about in the heat. The ally that the hotel is situated down looks a little ominous but it’s absolutely fine. The curtains weren’t particularly blackout either, so not great for light sleepers.

The staff are amazing , probably some of the best i have found! So helpful and friendly, it smelt really good everywhere which was lovely! the room was great, comfy bed, good shower and facilities, even the tv worked! The location is quite central with a good variety of shops and restaurants, will definitely stay there again when i’m next up in PP

Its down an alleyway that some people could find a bit scary but used to those in Cambodia so didn’t bother me

I stay Botum palace Hotel only for 1 night but I love it this Hotel first of all once I in the hotel Management give welcome I appreciate Botum palace hotel Management 2nd things is that hotel lobby area design it was Amazing I heard from Mr Mohsan who is Manager in hotel he said Hotel CEO he love Art so he is the one Architect this hotel Design the once I inter in my room Wow it was amazing too I would like to recommend everyone book Botum palace hotel I will must must come again in my next trip .

Beautiful Architecture design which is Hotel CEO Did with Him self

Morning receptionist was absolutely excellent. Super helpful and energetic: truly the soul of the hotel. Room was quite large and comfortable with excellent views of the city. You need to walk on a narrow lane for about 5m to get to.the entrance but it really doesn't feel unsafe.

Evening receptionists were a bit odd, unspirited, and immersed on the computers watching videos at full loudness. The hotel has no restaurant, although there are many good options around. There's a huge construction site right in front of the hotel so it can get a bit loud during the day.

Great location with market nearby and a short ride to the riverside and palace. Staff was so sweet and helpful. The front desk girls and guys light up your day with their smiles and enthusiasm.

A little hard to spot the first time around as it's in an alley and no clear signs.

The first room we were in was really hot, shower broken…. The manager changed us right away. The second room was comfortable, spacious and had a good bed and good pillows. It is near a group of restaurants and night places. Not far from Palace.

The only thing that I really didn’t like is the alley the hotel sits on. It is dark, dirty and there are rats. It is better to go from the front (alley shorter) than from the back.

Resmay (if the spelling is wrong) was lovely and very helpful throughout. Also spoke perfect English. Thank you personally to her! We were upgraded on check in as other rooms were free and even granted early check in despite arriving at 10am Rooms are spacious and cleaned daily Complimentary coffee and water provided each day after room clean

Nothing whatsoever. All staff were very helpful

Quiet hotel located in a small street. Helpful staff and good amenities.

Access to the main street is through a dark, unclean alley. Inconvenient if you want to take ypur luggage to the taxi. Supply of hot water in the bathroom is very irregular.

I had a fantastic stay. The hotel is centrally located, and the staff is very friendly and always willing to help. My room was clean, spacious, and the bed was comfortable. I loved the two balconies, there was lots of sunlight, and the AC worked great. Overall great value for your money in Phnom Penh, and somewhere I’ll return! Highly recommended.

Everything about this hotel is amazing, the rooms are really clean and well equipped, the hotel facilities clean and great to use. The staff are also very accommodating and friendly. The room is cleaned everyday if you wish, and topped up with water, tea, and coffee. The location is great too, a really nice area within phnom penh, great restaurants and feels safe.