Our deluxe room and view overlooking the Royal Palace! All staff were exceptional, friendly and helpful. Pool area was lovely with 5 loungers, but did have small tables and chairs. Property was very clean.

Was surprised that the Rooftop Bar and restaurants were not affiliated to the Hotel, so you could not charge to your hotel room. Towels were worn and threadbare. Breakfast was a little skimpy and if you went later items weren't frequently replenished but you just had to ask.

The location was excellent with the Royal Palace, Royal Museum and the lively riverside Sisowath Quay close by . The reception staff were courteous and very efficient during the checking in . The breakfast had a good spread. Restaurants, minimarts and roadside food stalls lining up St 178 , where the hotel is located, one is spoiled for choice for lunch and dinner.

Nil

Amazing location. Very nice and polite staff. Food at the skybar was good and nice Riverside view. Room was big and super clean but no view/window where I stayed unfortunately. Breakfast was ok but best was the Pho station where someone would do your soup on demand every morning.

No window in my room so just soecify that you want one with outside light

Staff were great. Location great. I've stayed there a many times over last 10 years but the staff made me feel really at home this time.

Only 1 lift so walked up/down a lot to save time.

The hotel has an excellent location, probably one of the best in Phnom Penh. The staff both, at the reception and the restaurant, are extremely polite and professional. We had a problem with the internet connection on the second floor, and the staff managed to move us to a much better room on the 5th floor where the internet was excellent. The rooms (especially few of them) would undeniably need some renovation (the bathrooms in particular) . The pool and restaurant area are very pleasant.

It would be nice to have hooks for the towels in the bathroom. More umbrellas and chairs are really needed in the swimming pool area.

Nice location, very quiet at night yet just close to the riverside.

Needed couple more options to the breakfast. Very strange that when I checked in for a family of 4 was told I booked a room with 1 bed which I know I didn't! But was given a room with 2 beds easily enough.

The location was amazing and the view of the Palace from the terrace was impressive. The staff was very helpful and made us feel very welcome. The room was decent, always very clean though, but the furniture could be renovated in the near future. The terrace and the outdoor bathtub was just exceptional.

Food at the rooftop bar was disappointing and you shouldn't trust the pictures shown in the menu, when it's put on the table it looks quite different. So different that after my complaint they offered to remove it from my bill.

This is definitely one of the best stays of our trip, excellent value for money! The location is perfect - you’re right in the heart of everything you want to explore and see. The top view is fantastic, the breakfast egg station is excellent, and although we didn’t get a chance to use the pool, it was very clean and nice for a coffee after breakfast. I have to give special thanks to the reception staff, Teth and his female colleague (sorry, I didn’t catch her name). They went above and beyond to help us return my husband’s phone, which he left in the taxi that dropped us off at the hotel. Your hospitality was truly outstanding - thank you so much! Also hotel offers free bicycles for guests, which can be super cool. Highly recommend this place - it’s an amazing experience!

Really there is anything I can complain to. It is not 5* facility, and it is not marketed as such so really for someone who needs a good located place for their trip it’s a great value for money.

Great location one block from river front We had great views of the city skyline and royal palace from our spacious and sunny balcony. I was a bit worried after reading comments that it wasn’t very clean but we had no issues The paint work after furnishings are a bit tired etc but if you run your fingers over surfaces and skirting etc it is all super clean . The hotel offers employment and training to its staff , donates money to projects etc The staff were lovely Great breakfast on the rooftop Reception team so smiley and helpful Great value

Nothing

Pretty hotel in a colonial house. The ambiance was so charming and my room had a view of the royal palace - so wonderful to wake up in the morning with this view. Abundant and tasty breakfast. Staff was nice and helpful - shout out for the lady during the night shift, she was incredibly helpful and kind (my apologies as I don't remember her name). Position perfect and central, allowed me to take little breaks and naps while discovering Phnom Penh :)

Just two recommendations to improve the already high quality of this hotel: 1. Please increase the quality of the take away breakfast box (I took it with me on the bus) which surprised me as the in-house breakfasts were wonderful. 2. I didn't have hot water last night to take a shower (during the rainy season) I followed up with your staff for one hour and a half, but still nothing happened. Perhaps you wish to check on this :)