I stayed here for the second time, because i like it so much! What a great entrance and lobby the hotel has! Very authentic Khmer style. Also the room is very nicely decorated and clean. Comfortable bed and pillows and wonderful view over the museum and riverside from the large balcony. Location is great, walking distance to many restaurants, cafes, etc. I had a very pleasant stay.

I booked a 45m suite. At checkin they gave me a smaller 35m premium room, telling me it was a suite as well. As i stayed in a suite before, i knew a suite was much bigger. After contacting reservations, the next day i could eventually move to what i booked for. All solved in a friendly decent way, but make sure you get what you booked for. At the end you dont want to spent time on these kind of things.

* great location - many attractions are within walking distance * the interieur - almost every wall is covered in wood, floors a wooden, the furniture is made from wood. I've stayed at many soulless hotels in SEA over the years, but this is none of them * the pool and the view from the rooftop * very helpful and attentive staff

* the lobby looks a bit cramped which gives a bit of a false impression when you arrive * while parts of the furniture have gotten a bit long in the tooth, it is nothing to complain about, IMHO. It just adds to the atmosphere and - given the location and the overall cost/performance ratio - is neglectable.

Traditional architecture and furniture - looks amazing . Staff very helpful.

First room we had didn’t have any windows, rather musty . Second room was lovely Breakfast was rather disorganised because of number of guests coming at same time

Outstanding. The decor is so traditionally cambodian probably the nicest hotel we have ever stayed in, the view from the swimming pool that is actually on the 15th floor is fabulous, the breakfast buffet runs to about 10 different courses and is presented perfectly, the staff are the most attentive we'v ever met, there was not one member of staff that didn't meet us with a smile, we will be back for this coming new-year. We also ate evening meal several times in our room the food menu and service was faultless, the whole hotel was spotless, see you for new year kind regards Geoff and jacqui S

We should have booked to stay longer

The views across Phnon Penh from the bar and pool area - 14th floor - were outstanding: uninterrupted views of National museum, Royal Palace and the mighty Mekong. Excellent buffet breakfast in excellent breakfast area - also with great views. The hotel is wood panelled throughout with many intricate carvings of cultural interest. The lobby is beautiful. Room spacious and comfortable, also with a small balcony with views.

The wifi in my room - 5th floor - was a little bit sketchy but no real issue. A very minor point, baked beans were a small part of the buffet breakfast - I love beans - but were marginally warmer than cold every day.

It is just as quirky and ornate as the pictures The pool was such a cool place to chill and cool down The staff friendly Rooms are big and we had a balcony

The only thing that didn’t go to plan was breakfast- I am vegan and they didn’t have anything I could eat as they cook butter or milk or in fish sauce, oyster sauce and mix meat in with the vegetables apart so apart from fruit and dry bread /cereal there was no other choice for me. I had to go buy vegan products soya milk, spreads, cheese etc Plus I ordered vegetable soup half way through I had chicken in there… and they didn’t label any of the foods with if they had meat or allergens in the there so was pot luck if had ‘ fried potatoes’ labelled they could be mixed with bacon or hotdogs or other fish or meats

Great location. Beautiful building, lobby and rooms. Staff are very nice and helpful. Cheap laundry service. Breakfast generally good. A/C worked well. Rooftop pool small with limited beds but nice.

A bit dated. Also the elevators were always slow. The two elevators are not connected, so everyone presses both buttons, so the elevators often stop with no one waiting as they have taken the other one. Also several ants in the shower area on the wall. Ran out off coffee one morning at breakfast. TV reception is terrible-fuzzy all the time. I asked them to fix it and nothing was done.

The hotel has a lovely pool on the top floor and provides towels for this. The location was very convenient for getting around the city. Staff were all very friendly when we spoke to them. There was a problem with our room but the staff found us an alternative room and offered to move us back to the original room we booked after the first night.

At breakfast one of the tables was covered in tiny bugs. We aren’t sure what they were but the other tables were clean. One of the pillows in our room had a strong smell of mould. We had been moved into a room with an extra bed, so we just didn’t use that pillow.

Brilliant buffet breakfast in a delightful dining room with gorgeous wood panelling from floor to ceiling overlooking the city on all sides. Loads of vegetarian options for breakfast. Amazing wooden decoration & wooden carvings throughout the hotel. Might be too much for some people, but I loved it I got upgraded to a family room. Hardish bed, which I really like. Would stay again without hesitation. Highly recommended.

This is NOT a boutique hotel. It is a big hotel at least 14 stories high, so it shouldn't be advertised as boutique. The guy at reception at night who didn't appear to want to extend my stay by two nights, even though he told me there was availability, told me to wait until the morning to do so and when I did, the hotel was booked out. Some very rude guests staying in the hotel. Not the fault of the hotel I know.

This is a hotel with a very Cambodian style. The service staff is very friendly. The hotel is near to the Royal Palace and there are many attractions. The location is very good. One night We went to 9 floor outdoor restaurant upstairs without any consumption, but the service staff still let us sit there and enjoy the scenery. They were very considerate and respectful to the guests.

The only thing that needs improvement is that the air conditioner in the room is too weak. When we were tortured by the hot weather outside, we didn't get a good rest when we returned to the room because the air conditioner didn't seem to have much function.