I recently stayed at the Presidential Suite at Cheathata CTS Hotel in Siem Reap, and it was a fantastic experience. The staff were incredibly friendly and went out of their way to make sure I felt welcome throughout my stay. It’s not often you come across such accommodating service—let’s just say they made a two wheeled exception for me, which I really appreciated. The room itself was spacious, clean, and very comfortable. The bed was large and perfect for a good rest, and the TV offered a good selection of Western movies, which was a nice touch for unwinding in the evenings. One unexpected highlight was that they provided breakfast, even though it wasn’t part of my booking. It was a thoughtful gesture that didn’t go unnoticed. I also found a fruit basket with a handwritten note in my room, wishing me a pleasant stay—a really lovely surprise. The location is ideal, close to Pub Street but still quiet, especially since my room was on the top floor. It was great to be so close to the action but still have a peaceful space to relax in. All in all, Cheathata CTS Hotel exceeded my expectations, and I’d happily stay here again.

Wifi was a little sluggish, but not unexpected and typical of the area.

Free breakfast was adequate.Staff were friendly and tried to please although not that fluent in English.Free breakfast is a plus point..adequate.Location is superb..Short walk to all the happenings ,shopping and food.We didn't even have to take the tuk tuk.They have very reasonably price tours although we didnt try as we had already book our tours beforehand.if you havent, you can give them a try.If I ever go back Siem Reap again,I will stay here.Pretty roof top pool also

parking probably a bit difficult if you have a car

Central, in a great location, countless restaurants, bars, near the bustling pub street, but in a quiet location. Quality, comfort, cleanliness. The kindness of the staff is outstanding: I especially welcome Peter and his colleagues. The hotel organized the Angkor tours at a reasonable price, their own tuk-tuk driver Chhanon was also kind and very caring, thanks to him. When we were there, they didn't have their own kitchen, they brought the food to the restaurant from the restaurant around the corner, which was really tasty anyway. Whoever determined the washing fees, on the other hand, must have been very funny, because it was not based on the usual 1 USD/kg, but per piece: washing a T-shirt would have cost 2.5 USD, while in nearby shops it would have cost 2-3 USD you can buy a new one for it. I don't recommend ordering the overpriced airport transfer here either. Be aware that the airport is an hour's drive away. The only problem is that the internet is often down. I recommend putting two chairs out on the terrace, because otherwise the guests will take out the cushions on the couch and sit on them... Because sitting here in the evening with a cold beer is an unmissable event.

The staff is what made the hotel shine. They went out of their way to assist with a smile. The location is excellent, in close proximity to restaurants and pub street. The rooms were spacious and overall good value. The pool works a treat for hot days.

Quality of breakfast was poor, it lacked decent options. The ham, sausages on offer were tired and in small quantities. The hotel rooms are tired.

Nestled in the heart of the bustling city, this hotel boasts an unparalleled location that provides easy access to all the vibrant attractions and amenities the area has to offer. Upon arrival, you're greeted by the friendly and attentive staff who go above and beyond to ensure your stay is nothing short of exceptional. Their warm smiles and eagerness to assist create a welcoming atmosphere that makes you feel at home from the moment you step through the door.

We booked family room with two beds. It is pretty spacious for 2 adults and 1 child. There are fridge, electric kettle, safe, hair dryer, tea and coffee bags, TV. There are all staff for taking shower and brushing in the bathroom. Breckfasts were quite varity besidse you can oder extra food from restarsunt's menu.

If talking about disadvanteges there are week Wi-fi and TV signal. You can hear how pool's work if you are living on the 3 floor

Nestled in the heart of a vibrant neighborhood, this hotel offers an unbeatable combination of location, affordability, and serenity. The hotel's strategic positioning grants guests effortless access to popular attractions, dining venues, and shopping destinations. Whether you're exploring the city's rich history or indulging in its culinary delights, everything is just a short walk or ride away.

Not enough time to enjoy my stay

The entire staff is wonderful. Spectacular old building with gorgeous decor, fittings, decoration! Outdoor rooftop pool was beautiful. Hotel is in the center of town near the market, restaurants and shops and it was carefully cleaned and used for a long time. Perfect to go out in the afternoon or night for a walk after sightseeing and tours to grab dinner nearby. I would highly recommend staying here!

The hotel was well presented and the staff took a lot of pride in it. Plus the location was fantastic!

The room was a good size but only had one ‘window’ which was onto the corridor, which itself had large windows to the outside. Had to close the curtains to stop people walking down the corridor looking in, which cut off all light. Not a great design….

The staff at the property were excellent and helped with transfers and tours to make our stay enjoyable and seamless. The room and cleanliness was perfect along with the breakfast which was gave options for everyone in our group.

I just wish we could have stayed longer. There was nothing that i could fault.