We loved the staff.

The view isn’t great on one side because the hotel is tucked behind a huge abandoned building

Large comfortable and clean rooms, and a friendly team who made us feel very welcome. The breakfast buffet was also wonderful, lots of choice and served in a very pleasant restaurant area. There is also a terrific tuk tuk driver called Surin associated with the hotel who took us safely out to the temple complex at sunrise and subsequently all around Siem Reap to see the sights (make sure you ask for him). We would highly recommend this hotel and their services.

The swimming pool was great for the kids, the breakfast was really worth getting and big, and the staff were very attentive and spoke great English. The room was large, the beds were comfortable and clean and had free water. It was quiet at night and their aircon was strong. Wifi was also good enough to zoom.

There was only ambient temperature shower and the bath drained onto the floor.

Staff were excellent. I would give them 10 out of 10. Any problems they fixed. Very clean, bed comfortable. Chef was also great as was the young girl making my cocktails. The manager had also arranged for rose petals and towel swans etc on our bed for our 50th wedding anniversary. Much appreciated. ❤️

Pool is a bit cool ( although it didn't seem to worry others so maybe that's just us) in the shade a lot. It's a little way out from town eateries etc but then grab is cheap. Only problem was our large high bath. If you had disability problems you would not be able to climb in for shower. It also had a problem with water draining on the floor and down a drain. Owner should fix nothing staff could do.

If you need a well cleaned hotel room and quiet place, come here. Highly recommended place to stay in Siem reap.

İt took me a while to go through all the hotels in Siem Reap on booking.com but İ decided to book Ratana because I liked how the rooms looked and the reviews were great as well. And I never regretted it! We stayed 5 nights there and could have stayed even longer 😍 Our room was spacious and clean (with daily cleaning and change of towels), the breakfast was diverse with different options everyday, the pool was nice and the staff made our stay very comfortable! Our girl had a birthday while we were staying and the staff surprised us with a cake and 'happy birthday " song 😍🙏🏼 İ will recommend this hotel to all friends who will ever visit Siem Real! Thanks for your hospitality ❤️

I and my boyfriend returned here because of staff. Supper friendly, helpful and always at the counter for you. Room cleaned and nice view of swimming pool. Breakfast was good. Next to the main road and feel safe . Highly recommend this hotel to everyone and if I come to Siem Reap, I may always stay here 😍

No TV is connected to the cable, but they have YouTube on it upon request. Not the problem, I always on phone 😄

I heard about this hotel from my friend and I booked my stay for my honeymoon after new year. They made us surprise by bedding decoration and always taking care of us. We enjoy their lovely food in the restaurant and they gave us some discount too. Breakfast was lovely and highly recommend this hotel to everyone.

A bit far from Pub street, but just pay tuktuk 1$ by 5mins drive.

My friend and I return to this place because of room and staff. They always help us to book tour and other city activities. Huge parking area and next to national road which is easy and safe. Love Cambodia and I wish if I could return.

We love absolutely everything about this hotel and would go as far to say that it is the best hotel we have ever stayed in. The people were absolutely amazing and accommodating. The room was so great and the swimming pool was lonely. Thank you so much for making our 1st visit to Cambodia so special. WE LOVE ANGKOR WAT ❤️