Wonderful well-kept gardens and poolareas. Lots of space. Everything was very clean. Beautifully decorated and spacious rooms.

The last day we had a late flight and were hoping to keep one room until our departure. Hotel was almost empty of guests but we got only a slightly extended checkout. We had planned to spend time and money at the spa but decided not to do it because of the rigid attitude of the staff. It had cost nothing extra for the hotel to let us to keep the rooms but the management/staff didn’t seem to understand how to keep good guests happy. The gym equipment was a bit outdated. The sofas in the suite living room were incredible uncomfortable.

Staff is very cooperative, they arranged Veg Breakfast for us for entire stay. Swimming pools are too good. Room size are nice. Resort is full of green plants and trees.

Food is very expensive and very limited options. Initially I was given room in a isolated wing with construction undergoing in floor below me, after i raided concern, I was transferred to a better wing & room.

We loved the staff Na Hrom and Ruen. They were all extremely kind and helpful. The grounds are Spacious and beautiful. Place is clean and will kept.

We would have likes to see more vegetarian options of food without oyster sauce, eggs or fish sauce. Many people come through that were vegetarian and struggle with that in Cambodia. There was off and on one curry available and would have liked to see more local vegetables rather brocooli. The location is also further out from town and makes it inconvenience to get around without a car or tuk tuk. Walking is also not possible. It takes 45 or more just to get to the town by foot. We ended up renting bikes just to be more independent for a day in town.

The property is well located but close to main places such as Angkor Wat. It's a beautiful, property with two swimming pools (a lap pool). The spa is relaxing and offers superb massages - don't miss them! Breakfast choice was for every taste and service was impeccable. The bar is very cosy and the bartender has superb imagination - try his passion diaquery! The room staff just did an outstanding job and laundry service is efficient and timely. The front desk welcomed us with grace and compensation. All the Staff get 5 stars including the tuk tuk owner/driver. This is an oasis!

Really nothing!

We loved our stay here! Where to start... The resort is lovely and well maintained. The pool area and gardens are beautiful. Our room was spacious, comfortable and clean. And perfectly quiet. The gym is excellent for a hotel, featuring high-quality treadmills, a spinning bike and a good set of dumbbells. The breakfast has great choices and quality, and you can also eat outside in the garden. We celebrated New Year's here, the hotel organized a fantastic buffet dinner by the pool. Last but by no means least: the personnel is amazing, everybody is so kind and courteous. Thank you so much for the wonderful hospitality!

Although it's a little way out of town, we didn't really mind as it was easy to take a Grab or hotel rickshaw into town and was pretty convenient for Angkor Watt. The hotel didn't seem very full but the grounds were really well maintained and we loved the pool (the big green one, which seemed to be unofficially more for adults) was absolutely gorgeous. Our main gripe was the WiFi in our room was a bit sketchy but after we raised it with reception they must have done something because it improved. AC and hot water in the room was great and the breakfast was really nice; you could eat inside or outside amongst trees and ponds with pretty fish. There weren't many lunch/dinner options for us vegetarians (there was one sandwich and one pizza), so we mostly chose to go into town to eat.

Needed better vegetarian options in the restaurant.

In total: It was a nice place. Everything was clean and repaired. Downtown was easy to reach with a Tuktuk. But a five star hotel looks different. Let’s say: 4,5 fits better. The hotel was build maybe 15-20 years ago?…the whole setup from welcoming process to pool service would need a higher level for being a real five star. But they could make it - if they want to.

Dear Angkor places team, If you want to give out a 15% voucher then you should mean it! They placed three vouchers for our stay in the key card envelope of the kids. When checking out, we realized this. Their answer was: oh sorry, you should have shown it before payment. Again: if you want to make a gift, then MEAN it or leave it away.

Beautiful property and gorgeous layout. Pool was large and comfortable. Rooms are adjoining for a family which gives you two bathrooms and plenty of space. Nice balcony. A/C worked well. Breakfast was very good with made to order eggs. Plenty of choices.

At check-in, there was some misunderstanding from the lady checking us in. She didn’t understand that we had 3 rooms booked under one name, yet three different names per room. It ended up taking 39 minutes to check us in. At one point another customer came to ask something and 4 staff stopped arranging our rooms to listen to her story for a few minutes. Nothing offered to us for our inconvenience. Would expect better from a five star property. The location is a bit out of the city center but grab is readily available and cheap. Gym is a bit dated. Poolside prices are unnecessarily high.

Excellent rooms and breakfast.

They almost sent me to the hospital. Ordered a vegetarian pad Thai and repeatedly requested them no meat or seafood. This was around midnight of Jan 26. We were hungry and tired as we had spent almost 10 hours at the Bangkok airport due to flight delays. After eating a quarter of the food we found a big shrimp. We could not see it as the pad Thai was wrapped in a omelette. I am very allergic to shell fish and would have had to go to the hospital thereby spoiling my 3 day visit. The hotel needs to have people who can communicate in English well.

The staff are so kind and approachable. Our room was very quiet, spacious, and we got nice natural light during the day. The entire hotel is very quiet and a perfect place to relax after a long day at the Angkor temples or to take a break between busier cities in the region. Special shout out to the bartender at the pool with his kindness and great service.

Not many options for places to eat near the hotel. There is only one restaurant at the hotel and you have to tuk tuk to town for more options. However, tuk tuks are inexpensive and a fun experience so we didn’t mind.