The staff was very friendly. The hotel’s location is impressive. There are scooter rental shops nearby. The hotel is welcoming and friendly.

Minor drawbacks: The gym could be safer: weights tend to fall off the rack on their own. Some machines also need maintenance. Regarding the spa, we happened to visit during a maintenance period. It would be better to inform customers about this in advance rather than offering a massage in the room, as it’s not the same experience. If the spa is out of service, this information should be included on Booking.com because facilities like spas, pools, or gyms generally increase the price of a property.

Its Cambodian selection of foods were excellent and as well as authentic, according to my host! Not to mention that the coffee was top-notch! My only note of criticism would be that the kitchen work on getting actual sausage for its western selections as well as figuring out half-and-half cream and milk for the coffee. Otherwise, it was perfect!

Actual breakfast sausage for the western breakfast option as well as half cream and half milk for the coffee!

Very good hotel for the cost, convenient in downtown Siem Reap, across the road from amazing street food stalls. Hotel's driver took us to Angkor Wat, the cost was less then external tours and the driver gave us chilled towels, etc. They have the option to receive massage in your own room. Breakfast is good and has local touches, a lot of fresh fruit.

The room we first received didn't have windows looking outside, staff changed it for free when we asked

Location

Indoor swimming pool too dark… same as the room… soooo dark… 😅

Friendly, engaging staff members on entry and throughout hotel. Always support with assistance when needed. Street Food vendors across road which is handy for dinner. Pub Street around.the corner with plenty of Bars and Restaurants, markets in real close proximity.

Bed was quite firm and took a little getting used to, but that was it.

Very beautiful hotel with lot of paintings on the walls and art work everywhere, central location close to the Pub street and night markets, not very far from Angkor watt. Very good breakfast with lot of choices in a beautiful room. Pool with the possibility of sauna (for 3 USD {person/hour).

Can be noisy late into night, the beds are bit messy, the cleanliness can be improved. There was too much chlorine in the pool.

Beautiful building, great location, very nice staff. Keep in mind that evidently, not all Superior rooms have actual windows (in my case the window was basically a wall). This can be good or bad depending on your preferences - being cut off from daylight and having no idea what the weather is like might be annoying; on the other hand you're guaranteed that the place is dark and quiet at night. Which was useful in my case. If you have any strong preferences, reach out to the hotel before booking.

very good breckfast the room was very large the staff checked us in very efficienty and quickly even though we were early. not enough can be said about the staff and front end manager he aranged for our airport pick up and delivery he also aranged for a car to drive part of our family to phnom pen. the tour girl arranged a english speaking guide who did a super job for two days well spoken and very informative the decore was very rustic and relaxing

The building was astounding. It was like a museum, filled with beautiful wood, wood carvings. Astounding. A huge breakfast buffet (containing a lot of things I wouldn't normally eat for breakfast but very Asian, I guess) Great omelet chef, making eggs to order.

As is typical throughout Thailand and Cambodia, the beds are really hard. It seems to be the standard throughout.

Location! One block from Pub Street. The entire staff is wonderful.

My room was a balcony room, so facing one street one of the bars played music a little loud, but with foam ear plugs was no problem.