Great location near Banff Trail station Bed was very comfy, great shower with easy to control temperature, good sized room, quiet at night Good breakfast with plenty of choice Staff were very good, twice looking after my luggage whilst I visited the city centre

The fridge was noisy at night, so I had to unplug it

This is perfect for a quick stop if you have something in the university/NW area. It's clean, efficient, quiet, and adequate. It's in a row of hotels, so don't expect any green space to wander leisurely. Close to main arteries, surprisingly quick to get downtown. Breakfast was basic with a varied selection of hot and cold.

The room was quite small. If we had a lot of luggage, it would be cramped.

The location was good close to bus and train. The rooms were clean. The customer service was excellent

I had booked the room through booking .com from March 29th to April 8th . However , I missed the connecting flight to calgary and was stranded in Los Angelus. All of us were put in a hotel in Los Angelus . I did not get refund for one night

The staff were super freindly. The room very very clean. The bed and comfy and the shower had good pressure. The breakfast was delicious as well. I recommend this place and will do so others! 10/10

The only problem i had was the parking. There are not enough stalls to the number of rooms. We had to park in handicap parking. And someone else had to park on the sidewalk.

Rooms are good, pool is ok, breakfast is good.

Hallway is very complicated it seems like you are in a maze hard to remember where your rooms are or where the exit is. Microwave is just one for every floor and because of the complicated hallway it is hard to get into it. Also ice machine is only at 3rd flr.

Location is great and the staff were cheerful and helpful too.

The below window AC unit has non adjustable outlet diffuser which discharges air directly to the topside of the bed making it a bit drafty when it comes on.

It was a super experience. The staffs, however, is the thing that made it really sensational. They were so eager to help. The real surprise was the restaurant. I did not expect to eat there maybe more than once, but I kept coming back.

Only placement of electrical sockets.

A modern hotel with good parking. Compared with a lot of Canadian hotels of this price the breakfast is excellent. It also has a bar if you want to chill which is open between 3pm and 10pm. I'll definitely book the Aloft again.

very comfortable and spacious room; great breakfast with plenty daily variety; good location opposite C-train station for downtown

noisy at weekends with family groups; our room was above the lobby and heard chat, music and general noise from there.

They were very happy with the room but my Mom's bed was short-sheeted!? My Uncle's room bad was made correctly. They were happy to be on the main floor as they are seniors. They also loved the walk-in shower.

The restaurant was OK - too expensive for the quality of the food. They would also like a variety of breakfast meats instead of sausages every morning. Sausages are great, just not evey morning.