1,313 reviews
From
$11218520 100 Ave Nw Bldg 2, Edmonton, T5S 0K6, Alberta, Canada
1,313 reviews
1/75
From
$112Indoor swimming pool
Free Private Parking
Free wifi
Spa tub
Air conditioning
24-hour front desk
Non-smoking rooms
Fitness center
Welcome to the Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel! Located just 7.4mi from Edmonton's city center in Alberta, Canada, this 3-star hotel offers a fantastic stay for travelers seeking comfort, convenience, and great value.
With over 1313 reviews, this hotel comes highly recommended. Starting from just $112 per night, guests will enjoy a range of amenities, including a complimentary breakfast to start each day off right. The hotel features an indoor swimming pool, a spa tub, and a hot tub/Jacuzzi - perfect for relaxation after a long day of exploring the city. The fitness center is free for guests to use, ensuring you can stay active during your stay. With soundproof rooms and air conditioning, you can rest peacefully and comfortably.
Convenience is key at this hotel, with a host of additional amenities available. Guests have access to a convenience store on-site, as well as a shared lounge and vending machines for snacks and drinks. The hotel is pet-friendly, making it an ideal choice for those traveling with furry friends. Other amenities include free Wi-Fi, private parking, a business center, and 24-hour front desk service.
Book your stay at the Holiday Inn Express & Suites - West Edmonton-Mall Area for a delightful and stress-free experience in Edmonton, Alberta.
Looking to cool off or relax? Look no further than our fantastic indoor swimming pool and spa tub. With heated water, you can take a dip no matter the season. Whether you want to do some laps or simply float around, our pool is the perfect place to unwind and have fun. And after a long day, why not soothe your muscles in the hot tub/Jacuzzi? It's the ideal way to end your day of exploring the vibrant city of Edmonton.
At the Holiday Inn Express & Suites - West Edmonton-Mall Area, we pride ourselves on offering a convenient and hassle-free experience. That's why we accept a wide range of payment methods, including American Express, Diners Club, Mastercard, Visa, Discover, and JCB. Sorry, cash is not accepted. So whether you prefer to pay with your credit card or use a specific payment method, we have you covered.
When it comes to accommodations, we have a variety of room types to suit your needs. From our spacious King Suites and Leisure King Rooms to our Queen Rooms with Two Queen Beds, we have plenty of options for you to choose from. Each room is non-smoking and comes with amenities like air conditioning and soundproofing for a peaceful night's sleep. Our King Suites also feature a jet tub, perfect for a luxurious soak. Whatever your preferences, we have a room that will make you feel right at home.
Book your stay at the Holiday Inn Express & Suites - West Edmonton-Mall Area today and enjoy our fantastic pool, flexible payment options, and comfortable rooms. We can't wait to welcome you and ensure you have a delightful and stress-free experience during your visit to Edmonton, Alberta.
Closest airports
Edmonton International Airport
16miIndoor swimming pool
Free Private Parking
Free wifi
Spa tub
Air conditioning
24-hour front desk
Non-smoking rooms
Fitness center
Soundproof rooms
Elevator
Picnic area
Business center
Bathtub
Upper floors accessible by elevator
Free toiletries
View
Soundproof
Private Bathroom
Parking On Site
Show 2 photos
Run Of House
x10
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x6
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Room Run Of House
Show 6 photos
King Room, Walk In Shower
1 King Size Bed
325 sqft
Shower
x4
+
x3
More details
1 King Bed Standard Walk In Shower is 323 square feet and includes a king-size bed 150-183 width.
Show 2 photos
Deluxe, King
1 King Size Bed
x10
+
x6
More details
Room Deluxe includes a king-size bed 150-183 width.
Show 7 photos
Suite, Walk In Shower
1 King Size Bed
1 Sofa Bed
325 sqft
Shower
x8
+
x5
More details
1 King Bed Suite Walk In Shower is 323 square feet and includes a king-size bed 150-183 width.
Queen Room
1 Queen Size Bed
325 sqft
x10
+
x6
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Specialty Room is 323 square feet and includes a queen-size bed 150-154 width.
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Suite, King
1 King Size Bed
400 sqft
Spa tub
Private Bathroom
View
Microwave
x4
+
x3
More details
Welcome to our King Suite, a spacious non-smoking room featuring a comfortable King size bed and a sofa bed, perfect for accommodating up to 4 adults and 3 children. Enjoy modern amenities including a private bathroom, flat-screen TV, microwave, and beautiful views, making your stay truly enjoyable and memorable.
Studio, 2 Queen, Accessible
2 Queen Size Beds
x5
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x3
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Studio Accessible Two Queen Beds
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Suite, Jetted Tub
1 King Size Bed
325 sqft
Hot tub
x8
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x5
More details
1 King Bed Suite Jetted Tub is 323 square feet and includes a king-size bed 150-183 width.
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Suite, Accessible
1 Sofa Bed
2 Queen Size Beds
400 sqft
Private Bathroom
View
Microwave
Coffee machine
x8
+
x5
More details
Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 3 beds.
Deluxe Run Of House
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Studio, Queen
1 Queen Size Bed
x5
+
x3
More details
Studio Queen Bed Non Smoking
Deluxe
325 sqft
Microwave
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
+
x3
More details
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower.
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King Room
1 King Size Bed
+
More details
King Size Bed includes a king-size bed 150-183 width.
Show 6 photos
Leisure, King
1 King Size Bed
400 sqft
Private Bathroom
View
Microwave
Coffee machine
+
More details
Stay in our spacious and luxurious leisure king room that comfortably accommodates 2 adults and 1 child. Enjoy the stunning view from your private room, along with modern amenities including a microwave, coffee machine, and flat-screen TV. Experience utmost comfort and convenience with air conditioning, soundproofing, and a range of other amenities.
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Standard Room
325 sqft
Microwave
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
+
x3
More details
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room provides a coffee machine, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels.
Show 8 photos
Suite, 2 Queen
1 Sofa Bed
2 Queen Size Beds
400 sqft
Private Bathroom
View
Microwave
Coffee machine
x6
+
x5
More details
Suite with Additional Living Area Microwave Minifridge
Show 10 photos
Room - 2 Queen
2 Queen Size Beds
325 sqft
Private Bathroom
Bathtub
View
Microwave
x4
+
x3
More details
Indulge in ultimate comfort and relaxation in our Queen Room with Two Queen Beds, boasting 323 sqft of spaciousness and exquisite views. Unwind in our private bathroom with a bathtub, enjoy modern amenities like a microwave and flat-screen TV, and experience true tranquility with air conditioning and soundproofing.
Suite
x8
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x5
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Suite Non Smoking
Studio, King
1 King Size Bed
x5
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x3
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Studio King Bed Non Smoking
Deluxe, King/2 Queen
1 King Size Bed
2 Queen Size Beds
325 sqft
Private Bathroom
Bathtub
View
Microwave
+
More details
Experience a delightful stay in our spacious and luxurious Deluxe Double Room, featuring a private bathroom, cozy king and queen size beds, and fantastic views. Enjoy modern comforts such as a flat-screen TV, refrigerator, and air conditioning for a truly relaxing stay.
Studio, 2 Queen
2 Queen Size Beds
x5
+
x3
More details
Studio Two Queen Beds Non Smoking
Show 2 photos
King/2 Queen Room
2 Queen Size Beds
1 King Size Bed
325 sqft
Private Bathroom
Bathtub
View
Microwave
+
More details
Welcome to our spacious Double Room, perfect for 2 adults and 1 child. Enjoy a comfortable stay in our 323 sqft space, featuring 2 Queen size beds and 1 King size bed. Relax in the private bathroom with a bathtub, take in the stunning view, and make use of amenities including a microwave, coffee machine, and flat-screen TV. Your comfort is our priority with air conditioning, soundproofing, and free toiletries provided.
Deluxe, Queen
1 Queen Size Bed
x4
+
x3
More details
Superior, King
1 King Size Bed
x4
+
x3
More details
8.6
1,313 reviewsFrom
$112Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇦
Michelle
8.2
8.2
The room was nice the a/c worked well. The breakfast was good.
The batteries in our door card reader died when we returned one evening. We thought it was the card went and got a new one still didn’t work. Front staff came up said the reader was dead they would send maintenance, ok no problem. Oh sorry he’s on his break you have to wait 30 minutes for him. So we had to wait for him to come back. I understand people deserve their break but my 2 children my husband and I paid very good money to stand in the hallway waiting. Then they sent us to the lobby so we’re sitting in the lobby he goes to our room but won’t go in because we had the do not disturb sign up meanwhile we’re sitting in the lobby being disturbed.
🇨🇦
Tamara
10
10
I want to commend Ms Novie and Ms Cerina for their excellent customer service - they worked hard to ensure we could stay in a disability accessible hotel room. I booked our stay using Booking.com, requesting a disability accessible room through the App. When we arrived, we didn’t have an accessible room. We talked to Ms Cerina and Ms Novie about how we would have to find a new hotel, since my Mom has a disability and can’t walk. Ms Cerina and Ms Novie worked very hard to figure out a solution - and found us an accessible room. We were able to stay! My Mom and ao are grateful to them for their care and attention and creativity to figure out a solution. Thank you Ladies!
I did not like that even though I searched for a room t through Booking.com that was accessible, and chose a hotel reservation based on that, when we arrived the room was not accessible. That was a big concern. (Thank you again to Ms Cerina and Ms Novie for solving the problem!)
🇨🇦
Straza
8.2
8.2
The room was great. For a family of 5, there was enough space (2 queen beds and a pull-out couch). We loved the continental breakfast. The hotel was very clean and neat. The location was fantastic. We had a great experience.
We booked the room through Booking.com and when we arrived the front desk staff member told us we were booked at a different hotel. We showed her our confirmation email and she said that isn't us, that hotel is down the street. We then searched for that hotel for an hour and when we got there they said we didn't have a reservation there. Luckily, we got in contact with booking.com, who told us our reservation was at the first hotel, but the hotel had inverted our name. Booking.com was great and they figured out the problem quickly. The rest of the staff and the manager were good to deal with.
🇨🇦
Greg
10
10
So clean and fresh scented everywhere, even the elevator always smelled fresh, and that's rare. The room was spacious, comfortable, and cozy, loved the shower, and the bed and sofa were comfortable. As it was extremely cold out, having a heated underground to park in was a big win. Breakfast was really nice with good variety. We loved the buttermilk biscuits, the omelets, sausage, and hashbrowns, last but not least they make a decent cup of coffee and I am picky about my coffee and it's good enough for me to drink 4 cups at breakfast. All the staff were very pleasant and helpful.
The stupid extremely cold weather, but ya can't blame the Hotel for that, lol.
🇨🇦
Nike
8.2
8.2
I like how modern the hotel is. Very beautiful and spacious. The location is close to everything! Walmart, tim hortons, edo... are all right behind this hotel and superstore and west edmonton mall are 5 minutes away.
One of the staff was nice. He helped me with the elevator when my card wasn't working. He was also at the front desk during check out- very kind and welcoming. The other staff were very rude. We approached the front desk and they were speaking their language- they made sure to finish talking to each other (in their language) before looking at us- stood there for about 2mins watching them. The blanket that was in our room for the pool-out bed had a fresh stain on it- looked like pizza sauce! I called the front desk & a guy brought us another blanket. The guy wouldn't look us in the face or talk to us, he had a frown on and did not even say anything when I said thanks for bringing another blanket.
🇨🇦
Judy
9.1
9.1
The room was extremely clean and the beds were comfortable. The breakfast was great with a range of hot and cold options. It was very helpful to have the busiest times posted in the elevator as I planned accordingly. I was also able to store my luggage after check out in a back room. The people who assisted me with this were very gracious even though it was several hours of storage. Also, when we spilled on the sheets shortly after arrival so requested new ones, they were immediately provided - despite staff clearly being very busy. The location was also excellent - I walked to West Edmonton Mall, and have several family living close by which made it easy to see them. And there are numerous stores and restaurants in the immediate vicinity.
I can't think of anything.
🇨🇦
Kendra
8.2
8.2
I liked how comfortable the beds were, and how close it was to the west Edmonton mall, as that's where we did most of our activities with our kids. I liked how friendly and accommodating the staff was.
just half of the breakfast foods, I didnt get a chance to check out the hot tub.the bacon tasted fake and the heinz ketchup wasnt heinz it was frenches in a heinz bottle. the eggs could have been better. the hashbrowns should have been cooked a bit longer. but the pancakes were good and the rest of breakfast was good
🇨🇳
Shuaher
9.1
9.1
Breakfast was good but a bit bland. Food was warm, but not hot. Very few options for hot food as well as general variety. Would be much better with slightly more options like rice, crepes, veggies, etc.
Pillows were too big and soft. Wish there were different size pillows to choose from. Not sure what the cleaners did when they came in for the daily cleaning except toss our stuff around. Garbage was not emptied, towels/supplies not replaced or replenished, room still messy. Swimming pool is very small and designed for kids. No hot tub or sauna. Towels no where to be found. Game room requires you to pay to no play...why???
🇨🇦
Sharon
9.1
9.1
Breakfast is great, location of the hotel is great,
Our hotel was not cleaned at all from the previous person who stayed in that room. When we first arrived inside our hotel we saw pubic hairs on a towel in the bathroom and pubic hairs in the tub. The pressure of the water in the shower was very low, very poor shower pressure. It was very hard to take a shower in there.
🇨🇦
Meghan
9.1
9.1
It’s nice that it’s easy to get to off of highway 16, and that it’s close to the mall. Lots of parking. very efficient staff, good standard Holiday Inn breakfast buffet. Pool was nice. Has a modern feel.
I think the “King” bed is shorter than a King should be. I’m not very tall, and I could touch the bottom with my toes, so not as roomy as I would have liked, but maybe that’s standard for hotel beds.
Attractions
West Edmonton Mall
1.3miAttractions
West Edmonton Mall
1.3miAirports
Edmonton International Airport
16miLocation
IndoorFeatures
HeatedAvailability
All seasonIndoor swimming pool
Free Private Parking
Free wifi
Spa tub
Air conditioning
24-hour front desk
Non-smoking rooms
Fitness center
Soundproof rooms
Elevator
Picnic area
Business center
Bathtub
Upper floors accessible by elevator
Free toiletries
View
Soundproof
Private Bathroom
Parking On Site
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Game room
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Fruit
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Carpeted
Convenience store on site
Elevator
Facilities for disabled guests
Heating
Laptop size safe
Non-smoking rooms
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Picnic area
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Fitness
Fitness center
Indoor swimming pool
View
View
From
$112Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Visa,
Mastercard,
Discover,
American Express,
JCB,
Diners Club
This property does not accept cash.
At what times are check-in and check-out at Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel?
Guests at Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel can check in starting from 03:00 PM and need to check out by 11:00 AM.
Is vehicle parking offered by Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel?
Yes, there is ample parking available at the Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel. It is not only free but also conveniently located on site. Guests do not need to make any reservations for parking as it is easily accessible.
What's the nightly rate at Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel?
Accommodation at Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel starts as low as $112. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What types of rooms does Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel offer?
The Holiday Inn Express & Suites - West Edmonton-Mall Area offers a variety of rooms including suites and doubles. The rooms range in size from 323 sqft to 398 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate between 2 and 6 adults, with some rooms also accommodating children. The bed sizes range from King size to Queen size, with some rooms also offering a sofa bed.
What is there to do in Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel?
Guests at Holiday Inn Express & Suites - West Edmonton-Mall Area can enjoy their time at the hotel by making use of the leisure amenities provided. They can relax and unwind in the indoor swimming pool, which is available all season. The pool is also heated, ensuring a comfortable and enjoyable swimming experience for the guests. Additionally, the hotel offers a spa tub and hot tub/Jacuzzi, providing further opportunities for relaxation and rejuvenation.
For guests who want to maintain their fitness routine, the hotel has a fitness center equipped with various exercise equipment. Business travelers can make use of the business center for their work needs. Overall, guests can spend their time at the hotel by indulging in these leisure amenities and taking advantage of the facilities provided for their convenience and enjoyment.
Can guests use a pool at Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel?
The hotel has an indoor pool called Pool 1. It is available all year round and is heated.
Which payment methods are supported by Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel?
Holiday Inn Express & Suites - West Edmonton-Mall Area, an IHG Hotel accepts payments through various credit card options including American Express, Diners Club, Mastercard, Visa, Discover, and JCB. However, it does not accept payment in cash.
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