Very clean room, comfy bed. AC worked awesome (as someone who likes a chilly room) staff were very nice & even printed my park pass for me that I forgot at home. We were spending the weekend in Jasper, and the cheapest hotel we could find there would have set us back $900! We spent two nights at Twin Pine in a king room & spent just under $130! Amazing value. Bathroom was very nice & updated, with large shower.

The only complaint I can think of is that while the water stayed consistently warm, it was never hot.. and we like hot showers, but that’s not a huge deal.

The inside of the room had a nice upgrade and was very quiet on the 2nd floor midway down the hallway. Great location just off the hwy on the way into town.

I didn’t realize it was a location that the workers stayed in until i arrived at the hotel. I tried to order some food at 9:15pm from the pub, I called front desk, and she transferred me to the kitchen. No one answered the phone, I left a message with my order & room # but I didn’t hear back from the kitchen, so after a busy & long drive that day, no dinner.

It was a lovely place to stay with a light room with everything you needed .The staff were lovely and very helpful and you couldn't hear the traffic on the busy road once in room 10/10 and would recommend

Didn't like the lift but who does and at least they actually had a lift unlike most the places we've stayed in Canada

The rooms were great. Very clean and stocked well with coffee! The staff were awesome and very helpful if I needed anything. Nice and quiet too!

Only thing was that the restaurant didn't open until 10am. But our stay was off season so I do understand.

Our room was on the "back side" of the hotel and we stayed on a Monday night, so it was very, very quiet. The room was too warm, but we were able to keep the window open all night. Shower was lovely!

Not being able to adjust the temperature could have been an issue, but we opened the window. Bed was too soft and bouncy, but we still slept well because it was so quiet! Plumbing or something above us made some weird noises.

Was conveniently located. With a lounge on site. Staff were very friendly and helpful. The food at the lounge was great! All in all a good experience.

Not really a issue with the property itself but other guests. Letting doors slam and being noisy in hallways just generally not being courteous to others that were staying in the hotel.

Clean, modern, well maintained rooms. We had important activities in Jasper during day, and there were no hotels available there. This was an affordable alternative, and it's a good quality hotel.

Chairs could have been more comfortable.

When it came to checkout the front desk staff was talking on the phone to what sounded like a friend and didn’t bother to put the phone call on hold to greet us when checking out, she just held out her hand for keys and continued on with her conversation. It was very rude and disrespectful. Was not impressed.

The location was very good for access to the highway. The room was very comfortable- my only complaint was the bed was a bit too soft but that could be a personal preference problem only. The room was VERY clean, liked that we had a fridge and microwave. We had dinner in the bar and the food was excellent.

We didn’t eat breakfast in the restaurant as we wanted an early start- perhaps breakfast start a little earlier?

We were too late for breakfast but didn’t concern us.The room was clean , very easy to find and had one of the best showers ever . Everything I need for a quick overnight stop while travelling .

The carpet was a little past best by date .