The room was spacious and clean and with a great view! Location is close to shops and food as well as transportation.

There was a mistake made where the front desk charged a huge supposedly security deposit hold to the credit card when they already had one, and it was check out day. The issue was fixed and the hold eventually released but that was a pretty big mistake that shouldn't have happened. Other than that the staff was friendly and the hotel was clean and spacious.

Nice location. Overlooking Fraser river and the city of New Westminster from room 903. Comfortable bed and pillows. Soft bath robes. Within walking distance from New Westminster Skytrain Station taking straight into downtown Vancouver or across the Fraser River and into the city of Surrey.

Additional charges for parking, plus tax. Would be nice if parking is included.

The staff was friendly, accommodating, listened to us when we had questions. You enter the hotel and they are smiling and greeting you. They really personalized everything. Location is beautiful and parking was convenient. The view from the room was gorgeous. Having the Market so close made everything easier.

Evening meals in the restaurant were excellent. Servers were cheerful. Corner view of Quay was delightful. Room was clean and well maintained. Cleaning staff were pleasant. Proximity to daily destination of Royal Columbia Hospital to be with family member was perfect.

I think that daily parking should be included in the cost of room.

I especially enjoy the view from the room and balcony, and the overall relaxed atmosphere at the hotel. The parking is covered and accessible to the hotel and promenade. There are plenty of nearby restaurants to choose from, and the Boathouse onsite is a great option too. I was happy to to be able to utilize the hot tub once again. The complimentary coffee and to go cup in the room is also appreciated.

The addition of brighter lighting in the underground parking is needed. The stir stick or preferred compostable item of such to stir my coffee with in the morning in the room was missing. There were numerous small children running around the exercise room/hot tub area. They were very rough on the equipment. (Adults only)? It's not set up for children. I also used the outside deck but was locked outside as the door locked immediately behind me. Luckily there was a side back door around the other way that was unlocked. This shouldn't be a worry if a guest is allowed and able to access the beautiful patio deck to enjoy.

Clean room, nice staff, great location

The rate was outrageous. We didn't have a choice to book at that hotel, as we were vacating our nearby condo before relocating overseas, but $379 a night is silly. Used to be good value, but not anymore. Wish the rate was more inline with other properties in New Westminster and Burnaby.

Perfect for one night stay. Clean and Comfortable room and bed. Nice toiletries, bedding and towels. Dinner at Boathouse really nice. Picked up good coffee and pastry from cafe adjacent to inn in the morning.

A bit of noise from fridge and outside.

Nicely located close to shopping, public transport and great view of the river. Extremely comfortable bed

basic amenities, paid parking lot, no fan in bathroom

I love the location and being by the river. And I also really love hearing the trains. The rooms are spacious and beautiful with patios and views, and the beds super comfortable

The location is amazing and right on the beautiful Fraser River! Lots of walking nearby and sites to see. Staff is wonderful and the on site restaurant was excellent as well. Will definitely be returning!