The concierge / receptionist (same one both times I’ve been there) was outstanding. He asked us about ourselves, what brought us here, if we needed a late checkout & was considerate about asking us if we needed to be away from noisier / crowded areas of the hotel so we could relax more.

There were a few things in the room that made me question the cleanliness. The breakfast was heavily seasoned

It was well maintained and cleaned. The smart hub of being able to connect to streaming accounts was helpful with a kiddo. The food at poolside was great and the indoor and outdoor pool gave flexibility with weather. The indoor pool has a wading level which is nice for younger ones and has a pleasant temperature. The river view was nice. We stayed a few days (solo with a young kid) so really appreciated the really sweet housekeeping staff that made my kid feel like a star.

Would have liked a hot tub to the indoor pool section but I'm really grasping as the stay was really nice.

The location on the river was great. The facilities with a pool out by the river and a cabana for food and drinks (unfortunately was shut bc of a big thunderstorm that shut off power). Room was big and beds very comfortable.

Checkin was delayed bc of power outage and computers taking ages to get online but hotel compensated for delay

Great staff and service. Really comfortable bed and room. Loved the on-site restaurant. Less than 30 minutes from airport. Beautiful location.

I can’t think of anything.

Breakfast was the most delicious and dinner was also very good. The waffles with fruit and ice cream was my favourite. Huge portions and always delicious! The river view was outstanding.

Staff and amenities

I didn’t like how unsound proof it was. I heard the cleaners slamming doors every morning. I also didn’t like how you couldn’t bring your own food at the pool.

The swimming pool was nice, hotel staff were great.

Only thing that was a slight negative was loud music at bar, and the breakfast we ended up not having as waited 20 minutes and noone took our order so we left as we were on a time crunch. But what we could see coming out looked lovely!

Nice free upgrade to a "river view" room. Like the onsite "Starbucks" & Chinese restaurant. Good vibe in a busy bar area.

The acoustics in the bar area was very loud. Couple beside us both sent their meals back:"both cold." So we ate at the nearby restaurant.

I was there for the NCLEX-RN exam and it was quiet enough for me to be able to study last night

No tim hortons found near . Went for a short drive and and there was construction on a few streets. I got discourage trying to find my way around and went back to the hotel.

The room was big, with a great work desk. The food at the restaurant was amazing, although portion sizes seemed to be a bit too much. Location is fantastic.

Nothing to complain about really. The restaurant was a bit crowded in the evenings and one night I had to wait for 30 minutes to get a table. Also the amenities at the start of my stay were limited, and I had to request additional soap, shampoo and body wash.