The breakfast was below expectations. Tables were dirty and girl just stood around. She chased an elderly couple and made the woman come back and clear the table. The man was mad. She told all present, it wasn't her job to clear the dishes. The girl working the kitchen seemed very busy.

We loved the hot tub and found the bed very comfortable. The studio apartment setup was well apportioned and suited our needs perfectly. One of us needed to work while the other rested, and the layout made this easy. The staff was friendly, everything was very clean, and the breakfast buffet offered both hot and cold options, which we appreciated.

The view from the window was underwhelming, but given the location in an industrial park in Mississauga, it was expected.

I love hotels like this one with bath outfitter style tubs where you don't have to face old tiles with mould grout! Also I could see my car from my 2nd floor room. The bed was very comfy and the room was clean.

The toilet was cracked in the back and it and the sink had slight plumbing an issue our first night but it was fixed upon request. The breakfast would have been great if there was just one hot offering for food...there was only cold boiled eggs and everything else dry foods and fruits. I was looking forward to a swim but there is no pool there. There was only one elevator which made the wait longer than tolerable.

Excellent customer service for 3 stars Inn is better service then What I get in Double Tree by Hilton. I arrived earlier and they were very kind and let me get to my room. Breakfast is included very nice. Wifi works amazing not like other places were you have reconnect every couple minutes. I get surprised by customer service because in Canada mostly the customer service is not really good. I am traveling around some time because of my work and this place deserves more points for sure. The most comfortable bed and very clean room! But still I can’t get over with professional customer service empathy not just employees who came to work their ours but actually doing their best 10 out of 10 !

I only stayed for one night but thoroughly enjoyed my visit. The room was exceptionally clean and cozy. While I didn't use any other facilities, the ambiance throughout the hotel was delightful.

The only issue was that the mini fridge in the room wasn't working. However, a staff member kindly offered to store our items in the main fridge so we could still enjoy our cold drinks. This gesture was greatly appreciated.

The room was amazing, and up to par. Was clean and comfortable for me and my other half. We both spoke on returning with a little more time to enjoy all amenities.

Only the complimentary breakfast was not as intimate as I thought it would be. Next time I would prefer to eat my breakfast at the restaurant, as there was no where to be seated so we took it back to our room.

Great location (15 minute drive to the airport) and great value. The room was perfect for what I needed, and I liked the continental breakfast

The curtains didn't close all the way in my room. I arrived at 5am, pretty jet-lagged, and I wanted to sleep, but the light coming through the windows was very bright and there was no way to block it out.

The staff were incredibly friendly, and helped answer any questions we had. The food was amazing at the restaurant, and delivered right to our room. We were completely taken care of from the moment we stepped in the door until we checked out.

There seem to be a lot of people coming in for breakfast that did not stay at the hotel, and it felt a little busy at a Continental breakfast in the morning.

BF was very good, staff was polite and profesional,

The food at the restaurant was Goodyear, but the server charged us 13 cnd dollars to deliver our Food upstairs. 4 floors up, she didnt have the courtesy to inform us of the delivery charge prior. Bc we were seated in the rest to have dinero. Wasnt nice

Friendly and helpful check in and bar staff. We have stayed twice now and both times Karen in the bar has been more than helpful and welcoming giving us ideas of things to do and see. We will miss Karen!! Rooms are clean and a good size. Easy to get to Toronto center and the airport from hotel. Would recommend to any friends / family traveling to the area.

The breakfast staff are always moody and hate helping. The options aren't massive and lighting in the room isn't great.