The room was clean and spacious. We loved the spacious shower with non-slip floor. The king-sized bed was comfortable and we slept well. The hallways were quiet. It was nice to be able to go downstairs for breakfast. There were several selections including hot items like pancakes and waffles, eggs, sausages and bacon/ham and toast, bagels, cereal, yogurt and fruit. Plenty to choose from and some different selections each day.

The tables and furniture in the breakfast area need a good cleaning. Like maybe shampoo or replace some of the chairs. It's a high traffic area so needs some attention in that regard. Not appetizing to see dirty chair fabric.

The location is excellent! We stayed 2 separate nights. We wanted to stop in Windsor to rest before we went to Toronto and we stopped in Windsor on the way home from Toronto. We checked in at midnight on both stays. The front staff was so friendly even at that hour! They greeted me kindly which was so nice as I was tired from the trip. The breakfast that was included was very nice! There was such a large variety of food. I had 4 adults and 4 children on the trip and everyone could find something to eat. The breakfast staff was so kind as well! We will be returning to Hampton Inn again and again!!!!!!!!!!!!!! Thank you for making customer service a priority!

I loved the continental breakfast. Furthermore, when I checked in around 10pm, the young man that assisted me at the front desk was so courteous, professional, and very kind. He had fantastic customer service, and I was amazed. The hotel building was a little older you could tell, but the pros outweighed the cons.

The room was very clean, location was great for our needs, loved having access to coffee all day, overall the breakfast was good-the toasters could be better, and I would make the coffee area accessible on all sides for the morning as lining up to get coffee/tea took a bit of time. Also, having someone available to wipe down the tables in between use would be great as well. Overall thought, everything was great.

the cost (haha)

The staff were friendly, the pool and hot tub were very nice and relaxing, the bed and bedding were very comfortable.

The only thing was it was loud. The room doors were very loud always sounded like they were slamming but there wasn’t anything you could do to keep them from doing that, the road side of the building the traffic is loud, can easily hear it especially the big trucks.

It was very close to shops and many restaurants. The staff was professional, courteous and welcoming. The staff answered questions and attended to room requests quickly. The hot breakfast was a treat. The entire hotel as well as our room was very clean.

There wasn't much that we didn't like. It was a very hot day, so all of the air conditioners were always on full blast. Nice, but the entire hotel was freezing! Not really a complaint, but a personal preference I guess.

Pool was great! Good variety for breakfast, super helpful staff

The bathroom floor was dirty. Hair in shower! Parking lot was a bit rough- outside garbage needed emptying- stunk and overgrown bushes .

staff were very pleasant and breakfast was great ,a very good cheese omelet ,sausage, bacon and taters they are still doing some updating in the public areas

Clean, nice bedding. Shower was very nice. We used the pool and it was very nice as well.

My only complaint was that we had an adjoining room and I don’t think the door was very sound proof. We could hear the people next door watching tv at 4am (and I don’t think they had the volume up loud).

Good for the money. Breakfast was okay. Location is good. Rooms are nice and spacious. Staff is very nice. I have stayed there multiple times and always go there first if available come to Windsor 5-6 times a year.

Room had a dirty shirt in the bottom of the closet which was a bit concerning. Pillows are not comfortable and toilet paper holder is in weird spot