The location of the hotel was excellent. Walking distance to major tourist locations. Only needed to Uber once in a complete week. Learned the location quickly.

They included breakfast however, what they indicated was breakfast and the time they indicated breakfast was served should not be considered breakfast. For example it was 9:31am they had no coffee and provided you with coffee packets to take back to your room. Normally, they provided pastries with a meat. On the last day we had eggs no meat... No consistency.

I enjoyed my stay here the room was great and the size was wonderful for a solo traveler. Having a couch is great. The bed size was perfect and the TV had Roku which is great for me as an American traveler because I could watch things on TV that's fantastic. The staff was amazing I had some personal issues while i was there and everyone was incredibly helpful and the rooftop bar was fantastic...though I think they charge a little more than their menu prices show. And their breakfast is good too. The windows were big and wide and mostly easy to open so the breeze was great. The wifi was mostly great I had no problems with it, sometimes it did not work downstairs, but in my room I didn't have too many issues

I had 4 problems with my room and non of then made me hate the room but they caused my eating to go down. First, the shower us small. I'm a big guy but man that shower is tiny and floor for the shower is slippery, be careful. 2nd, my safe did bit work. I reported this but no one ever came back to fix it like they said. 3rd, in my room the closet was right next to the bed and that was inconvenient because it hit the bes to open the closet door 4th, the AC did little to cool the room it was luckily not the hottest of nights when i was there but the AC barely worked and did little to cool down the room Also my room was on the 6th floor right below the rooftop bar I'm good with noise and sound so it did not bother me if you are sensitive to noise I would not want to stay on that floor.

The room was big, it had a microwave that helped a lot. Also the bed was big and confy. The shower was magnificent! The staff is very kind and helpful, the guys from the front desk and also the ladies in the breakfast. Everyone very kind!

The neighborhood is not the besttt at night, but during the day is ok and it's very central, easy to go to all the places, near the subway.

Large room with amenities such as refrigerator. Quick breakfast with good coffee and good service. Overall, good value.

Elevator service was a bit unreliable as it was sometimes blocked either by housekeeping or by residents. This was a minor inconvenience for us but could affect guests staying on higher floors or who use mobility assistance devices.

- Good location - Large and clean room - Clean hotel - Terrace on the roof of the hotel - Good quality/price ratio - Close to the metro and Plaza de Armas

- The area around the hotel has little charm take the Santa Lucia metro (very close) to visit the other areas or walk to Plaza de Armas - The breakfast is not exceptional and not much choice or quantity

Top Location within the City Center, very good Service. The rooftop restaurant is fantastic - very yummy food, a wide range of beer, wine, good cocktails!

Friendly and professional staff, clean and comfortable rooms, and a great central location for exploring Santiago. And the rooftop bar's a great place for a drink in the evenings.

The breakfast could have offered a few more options, but it did the job.

location is excellent walking distance to everything you need. rooms have kitchen facilities and great room.

Great location downtown but with that come more street noise

The location the staff is good. They are helpful although not understanding English

Biger elevator, elevator is too small

location, nice staff, large and modern rooms, price

Cleaning should be improved (the floor of the bathroom was dirty as well as the bed sheets).