I stayed here for 4 days and wow. This boutique hotel was very special. From the beautiful interior design of the lobby, to the convenient location of nature trails, restaurants and other attractions, and of course the amazing staff. The staff treated me with so much care and love, and were so very hospitable and helpful with specific needs such as ordering a taxi, figuring out which tourist attractions to visit or even finding a great place to eat. The room itself was amazing. I had the pleasure of staying on the top floor and the view was just incredible to wake up to! Bed was so very comfortable and bathroom was super clean and inviting. And of course the bathtub facing the view was the main star! Very very luxurious. Breakfast is complementary everyday and Liz prepares amazing traditional as well as western breakfasts. A very good start to the day! You might bump into other fellow foreign travellers staying at the hotel in the communal lounge and dining room, so it’s a great chance to meet new interesting people and maybe make a friend or two! Please treat yourself to staying at this hotel when you come to Guilin, you will feel so welcomed and cared for. Thank you Ying, Yen and Liz for a very memorable stay at the Guilin Bonjour Boutique Hotel!

Not much for an issue for me but a taxi ride to the Guilin Town centre was about 18 yuan which is $3 and takes about 10-15 minutes. I didn’t mind at all but other travellers may find this information useful!

We recently had the pleasure of staying at an Bonjour boutique Hotel and I must say, it was an experience that exceeded all my expectations. From the delicious halal cuisine to the comfortable accommodation, friendly staff, and exceptional service, every aspect of my stay left me thoroughly impressed. First and foremost, the highlight of my stay was undoubtedly the mouthwatering halal meals (they prepared especially according to our culture)provided in the morning.The hosts went above and beyond to ensure that each meal was not only prepared with love and care but also represented the rich flavors of authentic Arab cuisine. The variety of dishes offered was extensive, catering to different preferences and dietary requirements. Each meal was a culinary delight that I savored to the last bite. Moving on to the accommodation, the rooms were well-furnished and thoughtfully decorated, providing a cozy and welcoming ambiance. The attention to detail was evident in every corner, from the comfortable bedding to the tasteful decor that reflected the local culture. The cleanliness was impeccable, which significantly contributed to the overall comfort and relaxation during my stay. The hospitality and professionalism of the staff deserve special mention. The entire team was not only friendly and warm but also genuinely dedicated to making our stay as pleasant as possible. Their readiness to assist in any way they could, whether it was arranging transportation, suggesting local attractions, or answering our queries, made us feel truly valued and pampered throughout our stay. It was evident that the staff's top priority was ensuring our satisfaction and creating a memorable experience for guests. Aside from the wonderful amenities and outstanding service.The hotel is situated in a peaceful neighborhood, away from the hustle and bustle of the city, it provided the perfect respite from the daily grind. In conclusion, it was an exceptional stay special thanks to the staff!

We were picked up at the airport late at night without problems. The staff was very kind and helped us to organise various activities in the area, which was great since we don't speak Chinese. Our room and the hotel in general were cosy and stylishly furnished. The breakfast was delicious (different options available, western or local). The location outside the city center is good, with the red flute cave in walking distance. There is also a great restaurant just around the corner.

We couldn't get hot water for the bathtub during our stay. However, I believe this was only a temporary problem with our room or floor, not the hotel in general.

This hotel far EXCEEDED our expectations!!! Maggie and Helen treated us like honored house guests. Yes, the rooms were gorgeous!! Yes they were clean…and I am a picky one with clean! The lobby was so peaceful and inviting like a well appointed living room. The breakfast that was served daily was fantastic. All of that pales to how we were treated. They made sure we were well taken care of every step of the way. Our flight got in late, a sweet wonderful and beautiful face met us at the car and walked us in. Maggie walked us to a restaurant close by and put our orders in and answered all of our questions. This happened for each time we went somewhere. They were so very helpful and caring. They made sure we got to where we wanted to go and that we were able to get back to the hotel. I have never experienced such car from a business. We felt like family…as three middle aged women who only speak english, this was the perfect experience for us.

There is NOTHING we didn’t like. We LOVED EVERYTHING!

The accommodation is new and nicely decorated. Have been to many hotels and Airbnb but never met a staff as attentive as Helen. Our cruise from Guilin to Yangshou was cancelled due to weather conditions. Helen called and texted us regularly and took the initiative to arrange a private transport for us so that we can still be at Yangshou in the evening and importantly, proposed and recommended many activities for us so that we can still appreciate the beautiul mountains and rivers during our car journey. It worked out very well and in the end, me and my wife enjoyed the car ride and programme so much and we are in fact happy that we have somehow missed the cruise. Thumb up to Helen and the team. Also, your cooking is fantastic and I would highly recommend anyone who is planning to visit Guilin to stay in this hotel.

After travelling with a group for a few weeks this hotel was exactly what I needed. They have thought of everything, remote controlled curtains, heated towel rack and a spa bath. The staff who work there are a credit to the hotel. They are extremely helpful and really look after you during your stay. I loved the location. A little out of town within the mountains but was very cheap in a taxi to get into town if you wanted to. I went for a sunrise hike and the views were breathtaking from the village! I would 100% stay here again.

The only thing I would say is I had to sit in one of the chairs to view the mountains from my room from the bed it looked into another guesthouse.

Simply exceptional. We would give Guilin Bonjour a 12 out of 10 if possible. The staff were very welcoming and treated us like family. They were also extremely helpful, being available to our queries at all times, and they assisted us in every way possible. The location of the hotel is away from the centre but we preferred this serenity and the natural landscape all around. We could walk and cycle around the villages, surrounded by picturesque mountains, farms, lakes, and the river. The property is also a stone's throw away from a very good Chinese restaurant with wonderful ambiance. At the same time, getting to the centre is simple - around 15-20 minutes by taxi. As for the hotel itself, we were simply amazed by the spacious rooms, its layout, and amenities. The rooftop terrace offers an unparalleled view of the hilly terrain around. Overall, a truly cosy and heart-warming boutique hotel experience.

Everything exceeded our expectations.

We liked everything! The hotel is in an ancient village of Lujiacun, a bit far from the city centre but provides a tranquil and relaxing atmosphere for guests to relax in after a busy day of exploring. Starting from our arrival all the way to our reluctant departure, hotel staff treated us like VIPs. Maggie was waiting for us at the roadside, with umbrellas since it was drizzling a bit, and walked with us to the hotel. She helped carry our heavy backpacks up (no elevators) to our second floor room as well, which was much appreciated. A fruit platter and tea was served as a welcome treat. We enjoyed the various breakfast options offered, which was made fresh, every morning. Hai-Yan, the other lady whom we met as well, gave us pointers on sites to visit. She walked with us to the beginning of a walking trail to Reed Flute Caves to ensure that we embarked on the right trail for the walk. Everything we needed, they tried their best to help. We would definitely recommend this hotel for a very relaxing stay. It is very quiet at night, and close by is a restaurant where one can try local dishes. Also small street eateries are available around the village during the day. It is a bit far from the city center but a taxi ride will get you there in 15 minutes. Staff can arrange taxi or any excursion for their guests as well.

Nothing.

The staff service and willingness to attend every issue to ensure we had a relxing and easy stay was second to none. Their assistance to make arrangements were excellent bar the restaurant next door which was a proper tourist trap and made us put our guard up for the remaining of the trip but no fault of theirs, I just would recommend avoiding that particular restaurant.

I know they have already looked into it but you should be aware that location map on google takes you 1 km down the road to a military base of some sort. The guard actually walked us and pointed us in the right direction, clearly he had seen it before. And Meggy our sweetest customer service manager came out in the rain to find us walking back, which I can't imagine happening in many other parts of the world.

The room was very well renovated n very clean like new. Very comfortable bed n pillows, well furnished. Everything we need was provided especially the bathrobes that kept us warm during the cold season The two ladies who managed the hotel were extraordinarily kind, helpful, attentive and went on the extra mile to make my stay a perfect one. Wu Xiang help me booked the Guilin Li river cruise to Yangshuo and arranged a limousine to send us to the Wharf. Xiao Hai Yan prepared delicious breakfast for us every morning n even packed our sandwiches for the morning we left early for the cruise. Both of them made our vacation in Guilin hassle free. With heavy hearts, we left the ladies who took good care of us . Bravo, Bonjour Hotel.

Nothing that I didn't like about the hotel.