Great hotel for families. We used the complimentary shuttle to disney and airport. We also did our laundry in the laundry room, which comes with soap and dryer. (Tip: do this during mid-day when ur child gets a nap, cus both machines will get occupied in the evenings). Gym is located next to laundry room and kids playground, which I thought was a thoughtful design. There’s also a kids activity just outside breakfast, which my child really enjoyed — all thanks to the kind and gentle lady who was so patient with the kids.

Shuttle to city was just once a day, would be better if frequency is increased due to limited activities in the hotel vicinity. Wish that staff knew better about attractions nearby — eg website states that there’s an ecological park, staff told us park would be opened till 8pm. We got there at 6pm by taxi but it was already closed. There’s also a luxury outlet mall (expensive) nearby but staff did not seem to know when we asked. We did find it eventually. There are restaurants at that mall if you want something different from the hotel’s offering. Hotel appears relatively new but not very well-maintained with visible signs of wear and tear. Hopefully it remains a gem in years to come.

Close to Disneyland, free shuttle bus from/to Disneyland and airport, children's indoor playground, big TV in restaurant for children to enjoy movies, comfortable bed and hotel room. Excellent breakfast with lots of choices.

The lighting in the bathroom and cloak room was way too dim, which was hardly able to use the mirror for make-up etc. The cloak room/wardrobe where you can put your luggage was very dim too which meant we could not pack/unpack our stuffs there, and had to pull our luggage out to the bedroom where there was sufficient lighting.

The shuttle was reliable, on time and free of charge. I used the shuttle to Disneyland and the airport with no troubles at all. The room was well appointed, cleaned daily and restocked. The staff were very friendly and helpful. The telephone was not working and the safe as well but was attended to almost immediately. No issues there. No fault of the staff but there is a language barrier with me only being able to speak English and no Mandarin.

Apparently other rooms in the hotel can be noisy due to the subway. Not sure. There was no Vegan meal options readily available. Definitely something to add since Veganism is and international requirement and is growing.

It is perfect hotel for family with kids whose main goal is disney shanghai. The shuttle buses were such a comfort, to and fro. The hotel have activities for kids so it keeps the kids entertained. My nine year old loved the mermaid room. It was hot but the play thing in the balcony kept her occupied. Loved the staffs friendliness and eager to help attitude. We didn't speak chinese but they had translators and few of them spoke well to communicate, really appreciate it. The hotel was clean and house keeping were really kind, they gave us water and bed and bedding were really clean and fresh, and comfortable. Overall its a total keep for families.

I found the hotel food just ok. My reservation said double room double bed, but it was just one room with two double bed, for 4 ppl the room was small but it was fun to stay together, we really bonded.

The room is spacious and clean. The staff are friendly and helpful. Breakfast is good, and got tv showing Disney videos to entertain the children. Also got free children activities too. Book a Disneyland tour guide at the hotel lobby. My tour guide 筱晨 is good and helpful. He will help us plan the Disneyland itinerary so that we can sit those popular rides at the shortest possible time and maximise our time in Disneyland. Kudos to him.

It's a bit far from bund but they did provide free shuttle bus

The fact that it offers shuttle bus to the airports/ train station / center and Disney is a great plus and really easy to book. We had a stroller but we were able to rent one from the hotel that could sit two children (which made our life easier in Disney). The breakfast had a lot of options, both Chinese and foreigners, and with good taste and quality. They always had a children movie to entertain them while eating. There is also a big ball park in the hotel completely free for guests. Really happy with our stay and really recommend it for whoever is going to enjoy their time in Shanghai (specially for Disney)

Upon checking, we were warmly welcomed by the staff. Ms Shannon was very observant to meet our needs and provided assistance during our stay. Also, special thanks to Charles 曹玉龙 for his unconditional help to call the airline for our flight change (Shanghai/zhangjiajie/Beijing) as well as hotel accommodation in Beijing. For the buffet breakfast, there was a wide variety of choices, quality was very good as well, it was well worth the money. The hotel is also very kid friendly as they also provided cotton candy stations during the buffet, free workshops and an indoor playground for the kids. The shuttle service (airport, Disneyland and city) was great and really helped us to save money and time for the commute. We highly recommend tourists to stay at this accommodation!

Beautiful spacious room and a lovely restaurant for breakfast, excellent selection of food, shuttle to Disney

No airport shuttle after 6.30pm and didn’t know this until I emailed concierge the day before to book (as requested) THIS SHOULD BE IN THE INFORMATION ABOUT THE HOTEL. The concierges and reception staff struggle with anything other than very basic English (two managers very good). They use a translation app, but they are not always clear or make sense !! When I emailed concierge about shuttle, they said get a taxi and it would cost between 80 and 100 Yuan, it was 137 and that is with virtually no traffic at 11.30pm. Also we needed to be at another hotel on 16th by 9am to meet a friend, we asked about traffic and they didn’t seem to know? In the end they said from 9. So we asked for a taxi to leave at 8.35 (20/25 minute journey), it took well over an hour. We were not happy.

I recently had the pleasure of staying at Courtyard by Marriott with my family of 4 (two kids 5/7) and I must say it was fantastic. We chose this property due to its close proximity to Disneyland and it was reasonably priced. Breakfast had a good spread (6.30-10.30), room is clean and comes with child friendly play tent. They even had a standing stool in toilet for the lil ones. The toilet can be converted to open concept for quick access of the wash basin from the bed area. The room is spacious and had 2 (queen sized?) bed which we pushed together. There is also a walk in closet. Courtyard offer free shuttle from Pudong Terminal 2 which you can book with the hotel (message through booking.com). We initially booked for the 3.30pm shuttle but ended up using private hire instead as there wasn’t much we could do at the airport while we waited. We also made use of the free shuttle service to and fro Disneyland. Traveling by private hire (didi) is just less than 20rmb. Note that the closest metro (line 11) is a stop before Disneyland, but still a distance if walking with luggages. There is not much to do around the hotel. We visited a local mall (da run fa @ Kang qiao) along xiuyan road during our first evening and we travelled there by private hire didi <30rmb. Separately we like to commend their service staff Luna who went above and beyond to make our stay memorable. Thanks Luna and we hope to see you again.

Our return flight touched down early in the morning, well before the standard check-in hours. But the staff went above and beyond, quickly finding us a freshly cleaned room of the same type upon their initial check. What's more, the convenience of a vending machine and room service for light meals right on our floor made the adjustment to the time difference a breeze.

With Shanghai's temps hitting 40°C, we nixed our Disneyland plans. Not being in the city center, where most guests are for Disney access, we waited for cooler evening temps to explore better local eateries.