The staff is exceptional. All speak some English, especially Nicole at the front desk. The water in the shower was very hot. Housekeeping was very attentive. Breakfast was very good and varied somewhat each morning. Location was pretty central to stores and restaurants.

The marble floor of our shower was extremely slippery when wet. You must place the “do not disturb” sign on your door to ensure privacy. The elevators did not always follow instructions.

The staff was very friendly. 1 server at the restaurant stood out over everyone else and her name was Valeria. She was very polite and always with a smile on her face when I asked her for anything. Valeria started my day with a positive vibe whenever I saw her in the mornings while I was getting breakfast. I will stay there again thanks to people on the staff like the young lady. I remember security also being very kind and Valeria did a great job upstairs with the guests in her restaurant. Gracias :)

The Wi-Fi did go out almost everyday and on the last day I was there it went down for over a hour.

The breakfast was excellent!!! I do not eat meat and they made eggs for me without meat. The juices were fresh, no sugar added and delicious! The bed, bedding and pillows were so comfortable. The room was very clean. The staff was friendly, helpful and gave excellent recommendations. The concierge got us taxis whenever we needed one. The lobby was decorated for Carnaval. They had dancers and musicians. So fun! Fabulous!

We were surprised that the breakfast buffet did not have a self-serve coffee bar. That would make it easier for coffee drinkers. The servers would pour the coffee at the table. The coffee was good and strong.

The hotel is very nice, breakfast spread is really good too. Staff are super friendly and helpful. Pool looked nice although we didn’t dip. Great restaurant on the roof top, we didn’t realise the food portions would be so big! Good location if you are driving or taking taxis. Local shops just across the way.

Room was feeling a bit dated, the wood around the tv station was pulling up. Could do with a refresher to be honest.

Very spacious room and comfortable bathroom with amazing rain shower. Excellent service of the staff, from the receptionists, cleaning lady and the restaurant staff to the gentlemen who arranged transport for us in town and to Tayrona (Alfonso). Small shopping mall across the street with grocery, pharmacies and food options such as Domino's and Tostao.

It's not a negative point but a suggestion: would love a coffee maker in the room.

Just make sure when it's a return customer giving a good room. The first night I had a room with no hardware1001 They switch me to1106 Better But it's right next toh the housekeeping A lot of noise in the morning. I will One more time. I stay usually between 4 or 5 days. You should take care of me or upgrade me the next time

Room with no hot water

The room was beautiful, had a huge bed, some nice couch, a rain shower. There was even an iron to take care of my clothes. The mini bar was great. I truly loved it. Moreover, the roof top bar was excellent and probably one of the best of the whole town. When I arrived, one first league soccer team stayed at the hotel as well. Room service was awesome, laundry service was top. 100 % recommended!

Nothing.

The rooms where very comfortable! The apartment was very big and spacious. Good AC all around which is mandatory for Barranquilla. Free parking.

The apartment seemed like it hadn't been used in a bit, and some utensils like glasses and kitchenware seemed a little dirty.

Brilliant service and facilities, when a concierge learnt that I couldn't speak english, when he finished his shift he must have gone home and studied as the next day he greeted and tried to speak to me in english. That is commitment!!! His name is Daniel and he helped me so much he is a star!!!

That they use mineral turpentine to clean!

clean. room large. nice pool and lounge area on top floor. the breakfast is excellent.

no hot tub in pool area. they never claimed there was though. just would be nice to have. the pool looks large in photos but it isn’t. it has a 1 meter deep area that has room for maybe 6-8 people. the rest of the pool is less that 2 ft deep except a hot tub like structure in the center. it bubbles but it’s part of the pool. and it’s not heated. there aren’t many restaurants immediately around it but 10 minutes away is buena vista and MallPlaza and that area is dense with restaurants.