This is a beautiful boutique hotel. Located in old town and on a nice quiet street but within 3 minute walking to all the main attractions. Also within a5 minute area are some amazing restaurants. The most amazing part of this hotel is their staff. Right from arriving Ricardo at the reception, Isabella at the restaurant serving us breakfast, the lady (Eileen) at the bar and the lady who cleaned the room. We loved the warmth showed by the team. Everything was spot on including the 4 AM taxi to the airport. This is a great hotel and has lots of history and character. The hotel also has a boutique wine store that does amazing tapas and wine. We did a lunch at the Happy Wine store and it was totally worth it. We look forward to staying here the next time in Cartagena.

The staff were very helpful and polite. The food was very delicious and nicely presented. Loved the historic building

Our first room was very small and we asked for a bigger room which they gave us for the same price. Our second room was much bigger. We don't know if many of the rooms were small but it's best to look at the room online if you can just make sure you have enough space. The shower in our room would fill up with a lot of water and Escape into the main bathroom a little bit.

There was a lot to like! The historic building that houses the hotel is interesting and charming, the staff was extraordinary and very attentive, the restaurant and bar were both excellent, the hotel's location is perfect, and it was a surprisingly good value too

The hot water in my suite didn't work the first day, which was resolved. With no formal front desk it wasn't clear at first that the bar staff doubles as hotel staff. Also the building was built in the 1700's so no elevator, of course.

We love that the location was in the historic district and was centrally located to everything we needed, shopping, food, experience. Personally, the fact that there were three air conditioners in the space was absolutely great to have during the hot days.

The only thing I could complain about is that the Wi-Fi is not that great in the room we were staying, probably because we were farther away from the router. That said, it wasn’t an issue. We spent time together and enjoyed an amazing experience at this hotel. We will definitely look here first in our next trip to Cartagena.

Our stay at Hotel El Marqués was a delight. The atmosphere is cozy and relaxing, and the staff are welcoming and truly skilled at what they do. A special thank you to Juan for his exceptional service—it was greatly appreciated.

Friendly, attentive and helpful. Especially the woman assisting us with check in /out. Played the role of tour guide and local expert. Great experience!

Check in times could improve with less WiFi and connectivity's issues.

The personnel especially Anye she is very smart and very kind.

Location and courtyard

Constantly under repair. Shower leaked into bathroom

The room smells like damp

Room, staff and location

Nothing comes in mind